Toshiba Strata DKT, Strata IPT manual Exclusive Hold, Automatic Hold, Consultation Hold

The Basics

Hold

Hold

1.To place a call on hold, press Hold. Your LCD shows the line on hold. The held Line’s LED flashes green while appearances of the line at other stations flash red.

•To return to the held call, press the held Line button.

•If you do not return to the held call within a specified time, it rings back to your telephone. The call remains camped-on to your station indefinitely.

•If the held party hangs up, the call is released.

2.Repeat Step 1 to place additional lines on hold.

Note See the Call Pickup section to pick up a call on hold from another extension.

Exclusive Hold

This feature enables you to place a call on hold so that only you can retrieve it.

While on a call, press Hold twice. That line’s LED flashes green while appearances of the line at other stations are steady red (in use).

Automatic Hold

This feature enables you to place a call on hold by pressing another Line button – no need to press Hold. Make sure this feature is programmed on your system; if not, existing calls will drop.

While on a call, press another extension button to receive/originate a new call. The accessed line’s LED flashes (in-use). The first call is put on hold and your extension’s LED flashes. You can also switch between calls without having to press Hold.

Consultation Hold

1.While on a call, press Cnf/Trn. The call goes on hold.

2.Dial another line.

3.Transfer the call or return to the held call by pressing its Line button.

24 Strata CIX and CTX IPT/DKT Telephone 11/05