Advanced Operation

Call Pickup

Call Pickup

You can pick up a call that is ringing another station’s extension, a call placed on hold at another station and other types of calls. When you pick up an internal call, the calling station and the called station displays on your LCD.

Group Pickup

Stations can be assigned in system programming to Pickup Groups. As many as 32 groups can be created to enable you to easily pick up incoming (new or transferred) or internal calls that are ringing stations that are in your group or in other groups. This feature does not pick up held calls. See your System Administrator for group assignments.

Ringing, Page or Held Call Pickup

This feature picks up ringing or held calls, including Group Page and All Call Page calls. If these types of calls occur at the same time, the pickup priority is station-to- station and then Page calls in the order of occurrence. In some systems, this feature can be applied to pick up All Call Page exclusively.

To perform Call Pickup

Press the buttons shown in the table below for the desired Pickup feature.

Table 3

Call Pickup Feature Codes

 

 

 

 

 

Ringing or

 

To Pick Up:

Press Ext. Button, then dial

Page Calls

 

the access sequence below:

 

 

Directed DN

 

A call ringing or held at the Extension Number.

#5#6 + Ext. No.

 

 

 

 

A call Ringing, held or parked at the Ext. No.

#5#29 + Ext. No.

 

 

 

 

 

 

Group

 

A call ringing a member of your pickup group.

#5#34

 

 

 

Directed Ext.

A call ringing on any line of this Primary Ext. No.

#5#5 + Primary Ext. No.

 

 

 

 

Directed

 

A call ringing an extension in this Pickup Group.

#5#32 + Group No.

Group

 

 

 

 

 

 

 

 

Ext. No.

 

A call ringing this Ext. No. only. Other lines

#5#22 + Ext. No.

 

ringing on the same phone are unaffected.

 

 

 

 

 

 

Outside Calls

Any incoming outside line call.

#5#9

 

 

 

 

Strata CIX and CTX IPT/DKT Telephone 11/05

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Toshiba Strata IPT, Strata DKT manual Group Pickup, Ringing, Page or Held Call Pickup, To perform Call Pickup