The Basics
Call Transfer
Call Transfer
1.While on a call, press Cnf/Trn. Your Line LED flashes green and you hear internal dial tone.
2.Dial the extension where the call will be transferred. You can remain on the line and announce the call or immediately “blind transfer” the call.
Note If the privacy option has been disabled, then if you use a Line button when you transfer the call, the LED will flash red until the receiving party answers. While the LED is flashing, you can press Line button to return to the call. If the receiving party answers the call, the LED turns solid red and you cannot reconnect to the original caller.
During call transfer, you can connect all three parties by pressing your flashing extension button or Cnf/Trn.
•If you get voice mail, you can leave a message or hang up and let the transferred caller leave a message.
•If you hear a long single tone, then announce the call over the called telephone’s speaker.
3.Transfer with Camp On: If the station to which you want to transfer the call is busy, you may hang up and the transferred trunk or station will be camped on to the busy destination.
To transfer a call directly to Voice Mail (VM)
1.While on a call, press Cnf/Trn.
2.Enter #407.
3.Enter the VM mailbox number (usually the same as the extension number) + #.
4.Hang up and the caller is connected to the VM mailbox. This feature does a blind transfer to VM.
To transfer a call directly to VM with a DSS button
1.While on a call, press Cnf/Trn.
2.Press the DSS button.
3.Hang up and the caller is connected to the VM mailbox.
18 | Strata CIX and CTX IPT/DKT Telephone 11/05 |
