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Toshiba Strata IPT, Strata DKT manual Advanced Operation, Iii

Models: Strata DKT Strata IPT

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	Contents
	Chapter 3 – Advanced Operation
Chapter 3 – Advanced Operation
Using Your LCD	31
Soft Keys	32
Soft Key Example	33
Advisory Messages	35
Account Code Calls	36
Verified/Non-Verified Account Codes	36
Forced Account Codes	36
Voluntary Account Codes (Verified/Non-Verified)	37
Alarm Clock	38
Alarm Notification Button	39
Automatic Busy Redial	39
Automatic Callback	40
Background Music	41
Call Forward	42
System	42
Station	42
Station Call Forward Categories	43
Call Forward Settings	43
Station Call Forward Procedures	44
Call Forward Examples	45
Call History	49
Call Park Orbits	49
Call Pickup	51
Group Pickup	51
Ringing, Page or Held Call Pickup	51
Screen Call	53
Call Waiting	54
Direct Inward System Access (DISA)	55
Direct Station Selection Buttons (Hotline)	55
Distinctive Ringing	56
Do Not Disturb	57
Setting DND for Another Extension	58
Door Lock(s)	58
Door Phone(s)	59

Strata CIX and CTX IPT/DKT Telephone 11/05

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Toshiba Strata IPT, Strata DKT manual Advanced Operation, Iii

Contents

Strata CIX and CTX IPT/DKT Telephone User Guide Digital Solutions DivisionPublication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Call Transfer Iii Advanced OperationAnswering a All Call Emergency IPT2008-SDL LCD Features Appendix B Button Labels Appendix C FeatureFlex Interactions Organization IntroductionVii Viii Conventions How to Use This GuideRelated Documents/Media IPT2000-series Telephones Grand TourIPT2020-SD Telephone Flexible Buttons Fixed ButtonsIPT2010/2020-SD Telephone LCD DKT & IPT1020-SD Telephone LCD Liquid Crystal DisplaySoftIPT SoftIPT for Pocket PC SoftIPT IconsDKT3000/3200-series Telephones DKT3210-SD Telephone DKT3220-SD Telephone Line Buttons Important Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Handset Making a CallHot Dialing Spkr ButtonDial Directory Handsfree Answerback Switching Between Handset and SpeakerphoneAnswering a Call SpeakerResponding to a Lit Msg LED Message WaitingTurning On/Off MW LED on Another Extension MicrophoneTo transfer a call directly to Voice Mail VM Call TransferTo transfer a call directly to VM with a DSS button To perform Call Transfer Immediate To hold a conference call Conference CallsTo conference calls To transfer conference controlAdding Voice Mail to a Conference Connecting Two Outside LinesTo add an Incoming call to the Conference Conference Add/Split/Join/DropTo Drop the Split party from a conference To Split from a conferenceConsultation Hold HoldExclusive Hold Automatic HoldTo adjust handset Beep Tone Volume ControlLCD Contrast Adjustments To adjust the handset volumeTo make a call Basic SoftIPT FunctionsStart the SoftIPT Making a CallUsing the Directory to Call Switching a Call to Your HeadsetCreating a Directory Labeling Feature Buttons To change Feature Button Labels on the SoftIPT Can enter labels to rename Lines 1~9 Feature ButtonsBasics Advanced Operation Using Your LCDSoft Key Prompts Soft KeysSoft Key Definition Soft Key Example Talk with Trns Join Rtrn Msg No Characters Displayed Additional Digits Advisory MessagesTo set an advisory message To clear the registered messageForced Account Codes To dial using Forced Account CodesAccount Code Calls Verified/Non-Verified Account CodesTo enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified To set an alarm clock notification Alarm ClockAutomatic Busy Redial Alarm Notification ButtonWhen the Alarm Notification button displays To cancel Automatic Busy RedialAutomatic Callback To cancel ACBTo set Automatic Callback To change the BGM source 1~15 assigned to the BGM button To enable background music on your telephone speakerTo cancel background music on your telephone speaker Background MusicSystem Call ForwardStation Station Call Forward Categories Call Forward SettingsTo use the Call Forward button sequence Station Call Forward ProceduresCall Forward Examples Call Forward Procedure Feature Button SequenceCall Forward Procedure Advanced Operation Call Forward Incoming Line Call Set for Another Station Call Park Orbits Call HistoryTo view Call History To retrieve a parked call To park a callTo perform Call Pickup Call PickupGroup Pickup Ringing, Page or Held Call PickupPress Ext. Button, then dial For an incoming call Screen CallTo answer a waiting call by placing the current call on hold Call WaitingDirect Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension Tone No Frequency and Cadence Distinctive RingingTo set distinctive ringing Internal and External Call Ringing TonesTo deactivate DND Do Not DisturbTo activate DND on your Primary extension To activate DND on a non-Primary extensionDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesTo call/monitor a door phone Echo CancellationEmergency Call Emergency Monitoring StationTo change the Language Display Emergency RingdownLanguage Codes Microphone Cut-OffTo answer a Speaker OCA call Off-hook Call AnnounceTo make an OCA call To answer a Handset OCA callTo use Busy Override Override CallsBusy Override Do Not Disturb OverrideTo use Destination Restriction or Traveling Class Override Executive OverrideDestination Restriction/Traveling Class Override To perform Executive OverridePrivacy Override Class of Service OverrideTo perform Class of Service Override PagingTo make an All Call Answering aAll Call EmergencyTo use Privacy Release To set/cancel PrivacyPrivacy RedialNnn = 100~199 Station SD bin numbers Speed DialNnn = 200~999 System SD bin numbers To access the SD directories Accessing System SD and Personal SD DirectoriesPhone Number Dial String Characters Entry Meaning Advanced Speed Dial OperationTo change Tone Dialing Tone/Pulse DialingUniform Call Distribution Login/LogoutWhere DN = the Directory number of the agent station To monitor a call using Call Monitor To enable and disable Call Monitor on your telephoneVoice Mail Call Monitor Voice Mail Return Call Voice Mail Direct TransferTo use Return Call Stratagy ES Main Menu Soft Keys for Strata CIX Telephones Voice Mail Soft KeysSoft Keys for Strata CIX Telephones Soft Keys for Strata CIX Telephones ENABLE/DISABLE Previous SND ALL FAX Faxn To record a call Call RecordingPause/Resume Recording Other Voice Mail FeaturesIPT2008-SDL Telephone IPT2008-SDL LCD FeaturesNavigation Buttons ButtonsIdle Display Going Off-hook/pressing Speaker Making an Out-going call Left and Right Tab Soft KeysDirect Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialTo assign Station Speed Dial names Storing Personal Speed Dial NamesExample Press For a To access the web Web Access1st Info Manager To LoginOptions Screen Stocks Weather News Calendar For the Telephone to notify you of a Meeting To Cancel/Update/change the time of a meetingCycle ConfigureAdding and Removing Stock Quotes Company News and Weather 100To Change or enter a new date on the Add Company News screen 101To enter the Headline/Story 102To add a Weather destination 103To remove a Weather destination 104105 DKT3014/3214-SDL LCD FeaturesDKT3214-SDL Telephone 106 107 108 Dial Pad Number of times to press Dial pad button Buttons 109110 User Programming Programming Feature Buttons111 Flexible Button Codes User Programming Mode112 Flexible Button Codes Setting/Changing a Flexible Button’s FunctionFeature Code 113Changing a One Touch Button One Touch Buttons114 Special Characters Entry Meaning Setting/Changing a Personal Speed Dial CodeTo Use a One Touch Button 115Feature Access Codes Feature Access Code Sequences Feature Codes116 User Programming 117118 Feature Feature Access Code Sequences119 Feature Access Codes Feature Access Code Sequences120 LED Indicator Details121 ADM/DSS Console122 Buttons and LEDsDSS Buttons DSS Console123 To transfer a call to an idle station Calling a StationTransferring to an Idle Station 124125 Call Transfer with Camp-onCall Answering Outside Line Speed Dial126 PagingCall Forward Override DSS Override Night Transfer ButtonRinging Repeat Centrex Feature ButtonsCentrex Application Flexible Directory Numbering128 Delayed RingingButton Definitions Feature Button DefinitionsButton Labels 129Under one button 130Does not block Busy Override or Executive Override Button Definitions 131132 Alarm Call One Screen Call Call Return Number Clock Monitor FeatureFlex Interactions133 134 FeatureFlex Interactions135 IndexDisa 136LCR 137138 139