Manuals / Toshiba / Communications / Telephone

Toshiba Strata DKT, Strata IPT manual Call Transfer

Models: Strata DKT Strata IPT

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Contents
Chapter 2 – The Basics
Spkr Button	13
Handset	13
Dial Directory	14
Answering a Call	15
Handset	15
Speaker	15
Handsfree Answerback	15
Switching Between Handset and Speakerphone	15
Message Waiting	16
Responding to a Lit Msg LED	16
Turning On/Off MW LED on Another Extension	17
Microphone	17
Call Transfer	18
Conference Calls	20
Adding Voice Mail to a Conference	21
Connecting Two Outside Lines	21
Conference Add/Split/Join/Drop	22
Hold	24
Exclusive Hold	24
Automatic Hold	24
Consultation Hold	24
Volume Control	25
LCD Contrast Adjustments	25
Basic SoftIPT Functions	26
Start the SoftIPT	26
Making a Call	26
Switching a Call to Your Headset	27
Creating a Directory	27
Using the Directory to Call	27
Labeling Feature Buttons	28

Strata CIX and CTX IPT/DKT Telephone 11/05

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Toshiba Strata DKT, Strata IPT manual Call Transfer

Contents

Digital Solutions Division Strata CIX and CTX IPT/DKT Telephone User GuidePublication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Call Transfer Advanced Operation IiiAnswering a All Call Emergency IPT2008-SDL LCD Features Appendix B Button Labels Appendix C FeatureFlex Interactions Introduction OrganizationVii Viii How to Use This Guide ConventionsRelated Documents/Media Grand Tour IPT2000-series TelephonesIPT2020-SD Telephone Fixed Buttons Flexible ButtonsLiquid Crystal Display IPT2010/2020-SD Telephone LCD DKT & IPT1020-SD Telephone LCDSoftIPT SoftIPT Icons SoftIPT for Pocket PCDKT3000/3200-series Telephones DKT3210-SD Telephone DKT3220-SD Telephone Line Buttons Basics Important Read FirstWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Spkr Button Making a CallHot Dialing HandsetDial Directory Speaker Switching Between Handset and SpeakerphoneAnswering a Call Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off MW LED on Another ExtensionCall Transfer To transfer a call directly to Voice Mail VMTo transfer a call directly to VM with a DSS button To perform Call Transfer Immediate To transfer conference control Conference CallsTo conference calls To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceConference Add/Split/Join/Drop To add an Incoming call to the ConferenceTo Split from a conference To Drop the Split party from a conferenceAutomatic Hold HoldExclusive Hold Consultation HoldTo adjust the handset volume Volume ControlLCD Contrast Adjustments To adjust handset Beep ToneMaking a Call Basic SoftIPT FunctionsStart the SoftIPT To make a callSwitching a Call to Your Headset Using the Directory to CallCreating a Directory Labeling Feature Buttons Can enter labels to rename Lines 1~9 Feature Buttons To change Feature Button Labels on the SoftIPTBasics Using Your LCD Advanced OperationSoft Keys Soft Key PromptsSoft Key Definition Soft Key Example Talk with Trns Join Rtrn To clear the registered message Advisory MessagesTo set an advisory message Msg No Characters Displayed Additional DigitsVerified/Non-Verified Account Codes To dial using Forced Account CodesAccount Code Calls Forced Account CodesTo dial using the Account Code button To enter an Account Code using access codesVoluntary Account Codes Verified/Non-Verified Alarm Clock To set an alarm clock notificationTo cancel Automatic Busy Redial Alarm Notification ButtonWhen the Alarm Notification button displays Automatic Busy RedialTo cancel ACB Automatic CallbackTo set Automatic Callback Background Music To enable background music on your telephone speakerTo cancel background music on your telephone speaker To change the BGM source 1~15 assigned to the BGM buttonCall Forward SystemStation Call Forward Settings Station Call Forward CategoriesStation Call Forward Procedures To use the Call Forward button sequenceCall Forward Procedure Feature Button Sequence Call Forward ExamplesCall Forward Procedure Advanced Operation Call Forward Incoming Line Call Set for Another Station Call History Call Park OrbitsTo view Call History To park a call To retrieve a parked callRinging, Page or Held Call Pickup Call PickupGroup Pickup To perform Call PickupPress Ext. Button, then dial Screen Call For an incoming callCall Waiting To answer a waiting call by placing the current call on holdDirect Inward System Access Disa Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Internal and External Call Ringing Tones Distinctive RingingTo set distinctive ringing Tone No Frequency and CadenceTo activate DND on a non-Primary extension Do Not DisturbTo activate DND on your Primary extension To deactivate DNDSetting DND for Another Extension Door LocksDoor Phones To answer a door phone callEmergency Monitoring Station Echo CancellationEmergency Call To call/monitor a door phoneMicrophone Cut-Off Emergency RingdownLanguage Codes To change the Language DisplayTo answer a Handset OCA call Off-hook Call AnnounceTo make an OCA call To answer a Speaker OCA callDo Not Disturb Override Override CallsBusy Override To use Busy OverrideTo perform Executive Override Executive OverrideDestination Restriction/Traveling Class Override To use Destination Restriction or Traveling Class OverridePaging Class of Service OverrideTo perform Class of Service Override Privacy OverrideEmergency Answering aAll Call To make an All CallRedial To set/cancel PrivacyPrivacy To use Privacy ReleaseSpeed Dial Nnn = 100~199 Station SD bin numbersNnn = 200~999 System SD bin numbers Accessing System SD and Personal SD Directories To access the SD directoriesAdvanced Speed Dial Operation Phone Number Dial String Characters Entry MeaningTone/Pulse Dialing To change Tone DialingLogin/Logout Uniform Call DistributionWhere DN = the Directory number of the agent station To enable and disable Call Monitor on your telephone To monitor a call using Call MonitorVoice Mail Call Monitor Voice Mail Direct Transfer Voice Mail Return CallTo use Return Call Voice Mail Soft Keys Stratagy ES Main Menu Soft Keys for Strata CIX TelephonesSoft Keys for Strata CIX Telephones Soft Keys for Strata CIX Telephones ENABLE/DISABLE Previous SND ALL FAX Faxn Call Recording To record a callOther Voice Mail Features Pause/Resume RecordingIPT2008-SDL LCD Features IPT2008-SDL TelephoneButtons Navigation ButtonsIdle Display Left and Right Tab Soft Keys Going Off-hook/pressing Speaker Making an Out-going callDirectory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryStoring Personal Speed Dial Names To assign Station Speed Dial namesExample Press For a Web Access To access the web1st To Login Info ManagerOptions Screen Stocks Weather News Calendar To Cancel/Update/change the time of a meeting For the Telephone to notify you of a MeetingConfigure Cycle100 Adding and Removing Stock Quotes Company News and Weather101 To Change or enter a new date on the Add Company News screen102 To enter the Headline/Story103 To add a Weather destination104 To remove a Weather destinationDKT3014/3214-SDL LCD Features 105DKT3214-SDL Telephone 106 107 108 109 Dial Pad Number of times to press Dial pad button Buttons110 Programming Feature Buttons User Programming111 User Programming Mode Flexible Button Codes112 113 Setting/Changing a Flexible Button’s FunctionFeature Code Flexible Button CodesOne Touch Buttons Changing a One Touch Button114 115 Setting/Changing a Personal Speed Dial CodeTo Use a One Touch Button Special Characters Entry MeaningFeature Codes Feature Access Codes Feature Access Code Sequences116 117 User ProgrammingFeature Feature Access Code Sequences 118Feature Access Codes Feature Access Code Sequences 119LED Indicator Details 120ADM/DSS Console 121Buttons and LEDs 122DSS Console DSS Buttons123 124 Calling a StationTransferring to an Idle Station To transfer a call to an idle stationSpeed Dial Call Transfer with Camp-onCall Answering Outside Line 125Night Transfer Button PagingCall Forward Override DSS Override 126Flexible Directory Numbering Centrex Feature ButtonsCentrex Application Ringing RepeatDelayed Ringing 128129 Feature Button DefinitionsButton Labels Button Definitions130 Under one buttonDoes not block Busy Override or Executive Override 131 Button Definitions132 FeatureFlex Interactions Alarm Call One Screen Call Call Return Number Clock Monitor133 FeatureFlex Interactions 134Index 135136 Disa137 LCR138 139