Basic SoftIPT Functions, Start the SoftIPT | Toshiba Strata DKT

The Basics

Basic SoftIPT Functions

Basic SoftIPT Functions

See Chapter 1 – The Grand Tour, page 5 for an overview of the SoftIPT.

Start the SoftIPT

On a PC, double click on the SoftIPT icon on your PC desktop. On a Pocket PC, click Start > SoftIPT.

Making a Call

To make a call

1.Click Speaker then select the on- screen dial pad buttons to dial a call.

2.When connected to a call, you can select any of the call buttons, such as Redial, Hold or Conf.

3.Click Speaker to end the call.

Select or click on dial pad buttons

to call.

Note Do not use	Click Speaker,
BGM (#490)	then dial
on the SoftIPT.
It conflicts with	7797
It conflicts with
incoming calls.

26	Strata CIX and CTX IPT/DKT Telephone 11/05

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Toshiba Strata DKT, Strata IPT manual Basic SoftIPT Functions, Start the SoftIPT, Making a Call, To make a call

Contents

Digital Solutions Division Strata CIX and CTX IPT/DKT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Call Transfer Advanced Operation Iii Answering a All Call Emergency IPT2008-SDL LCD Features Appendix B Button Labels Appendix C FeatureFlex Interactions Organization IntroductionVii Viii How to Use This Guide Conventions Related Documents/Media Grand Tour IPT2000-series Telephones IPT2020-SD Telephone Fixed Buttons Flexible Buttons Liquid Crystal Display IPT2010/2020-SD Telephone LCD DKT & IPT1020-SD Telephone LCD SoftIPT SoftIPT Icons SoftIPT for Pocket PC DKT3000/3200-series Telephones DKT3210-SD Telephone DKT3220-SD Telephone Line Buttons Important Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot DialingSpkr Button Handset Dial Directory Switching Between Handset and Speakerphone Answering a CallSpeaker Handsfree Answerback Message Waiting Responding to a Lit Msg LED Microphone Turning On/Off MW LED on Another Extension To transfer a call directly to Voice Mail VM Call TransferTo transfer a call directly to VM with a DSS button To perform Call Transfer Immediate Conference Calls To conference callsTo transfer conference control To hold a conference call Connecting Two Outside Lines Adding Voice Mail to a Conference Conference Add/Split/Join/Drop To add an Incoming call to the Conference To Split from a conference To Drop the Split party from a conference Hold Exclusive HoldAutomatic Hold Consultation Hold Volume Control LCD Contrast AdjustmentsTo adjust the handset volume To adjust handset Beep Tone Basic SoftIPT Functions Start the SoftIPTMaking a Call To make a call Using the Directory to Call Switching a Call to Your HeadsetCreating a Directory Labeling Feature Buttons Can enter labels to rename Lines 1~9 Feature Buttons To change Feature Button Labels on the SoftIPT Basics Using Your LCD Advanced Operation Soft Key Prompts Soft KeysSoft Key Definition Soft Key Example Talk with Trns Join Rtrn Advisory Messages To set an advisory messageTo clear the registered message Msg No Characters Displayed Additional Digits To dial using Forced Account Codes Account Code CallsVerified/Non-Verified Account Codes Forced Account Codes To enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified Alarm Clock To set an alarm clock notification Alarm Notification Button When the Alarm Notification button displaysTo cancel Automatic Busy Redial Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To enable background music on your telephone speaker To cancel background music on your telephone speakerBackground Music To change the BGM source 1~15 assigned to the BGM button System Call ForwardStation Call Forward Settings Station Call Forward Categories Station Call Forward Procedures To use the Call Forward button sequence Call Forward Procedure Feature Button Sequence Call Forward Examples Call Forward Procedure Advanced Operation Call Forward Incoming Line Call Set for Another Station Call Park Orbits Call HistoryTo view Call History To park a call To retrieve a parked call Call Pickup Group PickupRinging, Page or Held Call Pickup To perform Call Pickup Press Ext. Button, then dial Screen Call For an incoming call Call Waiting To answer a waiting call by placing the current call on hold Direct Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension Distinctive Ringing To set distinctive ringingInternal and External Call Ringing Tones Tone No Frequency and Cadence Do Not Disturb To activate DND on your Primary extensionTo activate DND on a non-Primary extension To deactivate DND Setting DND for Another Extension Door Locks Door Phones To answer a door phone call Echo Cancellation Emergency CallEmergency Monitoring Station To call/monitor a door phone Emergency Ringdown Language CodesMicrophone Cut-Off To change the Language Display Off-hook Call Announce To make an OCA callTo answer a Handset OCA call To answer a Speaker OCA call Override Calls Busy OverrideDo Not Disturb Override To use Busy Override Executive Override Destination Restriction/Traveling Class OverrideTo perform Executive Override To use Destination Restriction or Traveling Class Override Class of Service Override To perform Class of Service OverridePaging Privacy Override Answering a All CallEmergency To make an All Call To set/cancel Privacy PrivacyRedial To use Privacy Release Nnn = 100~199 Station SD bin numbers Speed DialNnn = 200~999 System SD bin numbers Accessing System SD and Personal SD Directories To access the SD directories Advanced Speed Dial Operation Phone Number Dial String Characters Entry Meaning Tone/Pulse Dialing To change Tone Dialing Login/Logout Uniform Call Distribution Where DN = the Directory number of the agent station To monitor a call using Call Monitor To enable and disable Call Monitor on your telephoneVoice Mail Call Monitor Voice Mail Return Call Voice Mail Direct TransferTo use Return Call Stratagy ES Main Menu Soft Keys for Strata CIX Telephones Voice Mail Soft KeysSoft Keys for Strata CIX Telephones Soft Keys for Strata CIX Telephones ENABLE/DISABLE Previous SND ALL FAX Faxn Call Recording To record a call Other Voice Mail Features Pause/Resume Recording IPT2008-SDL LCD Features IPT2008-SDL Telephone Buttons Navigation Buttons Idle Display Left and Right Tab Soft Keys Going Off-hook/pressing Speaker Making an Out-going call Directory and Speed Dial Listings Direct Station Selection System Speed Dial and Personal Speed Dial Internal Directory and External Directory Storing Personal Speed Dial Names To assign Station Speed Dial names Example Press For a Web Access To access the web 1st Info Manager To LoginOptions Screen Stocks Weather News Calendar To Cancel/Update/change the time of a meeting For the Telephone to notify you of a Meeting Configure Cycle 100 Adding and Removing Stock Quotes Company News and Weather 101 To Change or enter a new date on the Add Company News screen 102 To enter the Headline/Story 103 To add a Weather destination 104 To remove a Weather destination 105 DKT3014/3214-SDL LCD FeaturesDKT3214-SDL Telephone 106 107 108 109 Dial Pad Number of times to press Dial pad button Buttons 110 User Programming Programming Feature Buttons111 Flexible Button Codes User Programming Mode112 Setting/Changing a Flexible Button’s Function Feature Code113 Flexible Button Codes Changing a One Touch Button One Touch Buttons114 Setting/Changing a Personal Speed Dial Code To Use a One Touch Button115 Special Characters Entry Meaning Feature Access Codes Feature Access Code Sequences Feature Codes116 117 User Programming Feature Feature Access Code Sequences 118 Feature Access Codes Feature Access Code Sequences 119 LED Indicator Details 120 ADM/DSS Console 121 Buttons and LEDs 122 DSS Buttons DSS Console123 Calling a Station Transferring to an Idle Station124 To transfer a call to an idle station Call Transfer with Camp-on Call Answering Outside LineSpeed Dial 125 Paging Call Forward Override DSS OverrideNight Transfer Button 126 Centrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Ringing Repeat Delayed Ringing 128 Feature Button Definitions Button Labels129 Button Definitions Under one button 130Does not block Busy Override or Executive Override 131 Button Definitions 132 Alarm Call One Screen Call Call Return Number Clock Monitor FeatureFlex Interactions133 FeatureFlex Interactions 134 Index 135 136 Disa 137 LCR 138 139