SDSFE31xx-100 Industrial Device Server

Transition Networks

Warranty, continued

How and where to send the returns

Customer pays non-compliant return costs

Non-warranty repair costs

Send the defective product postage and insurance prepaid to the following address: CSI Material Management Center

c/o Transition Networks 6103 Blue Circle Drive

Minnetonka, MN 55343 U.S.A.

Attn: RETURNS DEPT: Credit Return Authorization (CRA)# or Return Material Authorization (RMA) # ___________

Failure to protect the product during shipping may void this warranty. The return authorization number must be written on the outside of the carton to ensure its acceptance. We cannot accept delivery of any equipment sent to us without a CRA or RMA number.

The customer must pay the non-compliant product(s) return transportation cost to Transition Networks for evaluation of said product(s) for repair or replacement. Transition Networks will pay for shipping the repaired or replaced in-warranty product(s) back to the customer (any and all customs charges, tariffs, or/and taxes are the customer’s responsibility).

Before making any non-warranty repair, Transition Networks requires a $200 charge, plus actual shipping costs to and from the customer. If the repair is greater than $200, an estimate is issued to the customer for authorization of repair. If no authorization is obtained, or the product is deemed not repairable, Transition Networks will retain the $200 service charge and return the product to the customer not repaired.

Repaired non-

Non-warranted products repaired by Transition Networks for a fee will carry a 180-

warranty

day limited warranty. All warranty claims are subject to the restrictions and

products

conventions set forth by this document.

 

Transition Networks reserves the right to charge for all testing and shipping incurred,

 

if after testing, a return is classified as “No Problem Found.”

This warranty

 

This warranty is your only remedy. No other warranties, such as fitness for a

is your only

particular purpose, are expressed or implied. Transition Networks is not liable for

remedy

any special, indirect, incidental or consequential damages or losses, including loss of

 

data, arising from any cause or theory. Authorized resellers are not authorized to

 

extend any different warranty on transition networks’ behalf.

 

 

24-Hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600

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Transition Networks SDSFE31XX-100, RS-232-TO-100BASE-FX manual Warranty