U-Line 2175/2275DWRR, 2275DWRWS, 2175WCOL, 2275DWRWOL, CLRCO2175, CO2175F, 2175RF CLR2160 Model Only

Section 2 - Troubleshooting

CLR2160 Model Only:

Concern	Response
The cubes are wet.	• The storage bin that holds the ice is not refrigerated. The
	cubes in the bin are slowly melting down. The bin will
	maintain a temperature of 32°F to 34°F.
The floor is very warm in front of my unit.	• The unit is designed for a built-in application, so warm air
	will vent through the front grille, below the door. There
	is a safety feature built into the control board that will
	shut down the unit if warm air can’t vent or is restricted.
No ice, but water pours into the trough and	• The standpipe needs to be inserted into the drain hole of
down into the drain.	the water trough to maintain the proper level of water
	inside the trough.
When the unit is turned on, all I get is water	• Once the unit is turned on, there will be a three-minute
fill.	water fill. This ensures a fresh batch of water has filled
	the trough. If water flows more than three minutes, a
	service call will be required.
The ice does not come out in a perfect cube	• When the ice is made, a small hole or “dimple” will
shape.	appear on the front or top of the cube. Increasing or
	decreasing the time of the freeze cycle will adjust the size
	of the dimple.
The cubes do not fall into the bin as	• This is normal. You can use the scoop to break the cubes
individual cubes.	apart.
Not enough ice is stored in the bin.	• Make sure unit is level.

Drawer Models Only:

Concern	Response
There is excessive condensation on the mullion.	• The mullion has a heater behind it that should keep the mullion free of
	frost and sweat. In extremely humid conditions, some sweat may appear
	on the mullion or lower drawer handle/gasket. The heater will not
	operate in ambient temperatures over 90°F.
	• Drawer units should not be used outdoors or in an area that is not air-
	conditioned.
Drawer will not close properly.	• The drawer slides have a self-closing feature which engages when the
	drawer is about 1” (25.4mm) from being closed. There may be some
	resistance. If the resistance is hard to overcome, try closing the drawers
	with more force a couple of times and then try slowly closing the drawers
	again.

2175DWRR Model Only:

Concern	Response
There is a water leak inside the unit.	• Make sure the drain is not blocked. Remove any blockage.

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