Vanguard Managed Solutions 342 Return Procedures Introduction, For Locations Contact

Return Procedures

Introduction

The following sections apply to U.S.A. customers only. Non-U.S.A. customers with questions or concerns regarding return procedures should contact their VanguardMS subsidiary or distributor.

Equipment Return If you have questions about equipment return procedures, on-site service or unit

Procedures exchange service call the VanguardMS Technical Support Center at (800) 544-0062 for advice and assistance.

In Case of Damage If the equipment is damaged in transit, contact the shipper.

If you have additional concerns in case of failure, about missing parts, or to return equipment, contact your nearest VanguardMS representative.

For Locations	Contact...
Inside the United States	Vanguard Managed Solutions
	575 West Street Mansfield, MA 02048-1193
	Phone (800) 544-0062.
Outside the United States	the nearest VanguardMS distributor. For a
	listing of our Sales and Service Offices, visit
	our Web site at:
	http://www.vanguardms.com/

Expiration of Lease To return equipment upon expiration of a lease agreement, contact the VanguardMS Customer Operations Center at (800) 544-0062 for return authorization and instructions. You will be asked to provide the following information:

•Product name and description

•Serial number

•Customer order number

•Reason for return

Return Procedures-11