5. PROCESSING CALLS
5.1 Placing Calls on Hold
5.1.1 SYSTEM HOLD
You may place any outside line on System Hold by pressing the Hold button.
5.1.2 HOLD – EXCLUSIVE
By using the Function button and the hold button together, you can place an outside call on private/exclusive hold. The held line appears in use at other extensions. To do this, while connected on an outside line, press Func + Hold.
5.1.3 HOLD REMINDER
The system provides a programmable timer to remind you that you have left a call on System or Exclusive Hold. When Hold Reminder is enabled, the phone sounds one ring tone repeated each time the hold time expires.
5.1.4 HOLDING CALL ANSWER
Holding Call Answer allows you to place a call on hold and retrieve calls from hold by simply pressing the Hold button. When multiple calls are holding at an extension, Holding Call Answer accesses the outside line that has been holding the longest while placing the current call on hold.
Holding Call Answer works for all outside lines regardless of the extension outside line button programming. It is possible to handle calls that do not appear (no button) at an extension via Holding Call Answer.
May ‘05 | Comdial | 85 |