Connection Problems, Care and Maintenance | ViewSonic PC V35

Connection Problems

USB Cradle Connection Problems

•Make sure that you have installed the correct version of ActiveSync on your desktop PC. Install the version ActiveSync included with your V35.

•Make sure that your V35 and your desktop PC are turned on.

•Make sure that you do not have any other active connections.

•When using the USB cradle, make sure that your V35 is properly seated.

•Make sure that the cable is securely plugged into the USB port on your desktop PC. Connect the USB cable directly to your desktop PC — do not run the cable through a USB hub.

•Make sure that the USB connection is enabled in ActiveSync on your desktop PC. If the USB connection is already enabled, disable the USB connection, close the Connection Settings window, and then reopen and re-enable the USB connection.

•Reset your V35 before connecting the USB cable. (See “Resetting Your V35” earlier in this chapter.) Always disconnect your V35 before you restart your desktop PC.

•Connect only one V35 or personal digital assistant to your desktop PC at a time.

Infrared Connection Problems

•Transfer only one file, or no more than 25 contact cards, at a time.

•Position the IR ports so that they line up at a distance less than 20 cm (8 inches) but more than 5 cm (2 inches) apart.

•Make sure that there are no obstacles between the two IR ports.

•Adjust the room lighting. Some types of light interfere with IR communications. Try moving to a different location or turning off some lights.

Care and Maintenance

Taking good care of your V35 will ensure trouble-free operation and reduce the risk of damage to your V35.

General Guidelines

•Keep your V35 away from excessive moisture and extreme temperatures.

•Avoid exposing your V35 to direct sunlight or strong ultraviolet light for extended periods of time.

•Do not place anything on top of your V35 as this may damage the display.

•Do not drop your V35.

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ViewSonic PC V35 manual Care and Maintenance, USB Cradle Connection Problems, Infrared Connection Problems

Contents

ViewSonic Table of Contents Pocket Outlook Managing YourMicrosoft ActiveSync Getting Connected Troubleshooting and MaintenanceCompanion Programs Pocket Internet Explorer Appendix Product Registration For Your Records ViewSonic Pocket PC Getting Started Package Contents Identifying Components Quick Start Charging the Battery Setting the Battery Switch Starting Your Installing Microsoft ActiveSync Connecting to Your PC For information on See this source Register Your Product For More Information Front Components Hardware Features Rear Components Right-Side Components Left-Side Components Bottom Components Top Components V35 USB Cradle Without the cradle Battery Charging OptionsWith the cradle Expanding the Memory Capacity Using an SD Card Optional Basic Skills Using the Stylus Today Screen Icon Meaning Status Icons Navigation Bar and Command Bar Icon Program Description Running Programs Notifications Pop-up Menus Entering Information Entering Text Using the Input Panel Soft Keyboard Block Recognizer Transcriber Letter Recognizer Tap the Pen button and use your stylus like a pen Writing on the Screen Select the text you want to Some tips for getting good recognition are listed below Drawing on the Screen Recording a Message Recording Formats Using My Text ViewSonic Pocket PC Managing Your Managing PowerPower-Saving Tips Sdram Memory Allocation Managing MemoryStorage and Program Memory Memory Cards Finding and Organizing Information Options Description Customizing Your Removing Programs Setting a PasswordAdding or Removing Programs Adding Programs Backing Up Data Using BackupBacking up data using Backup Restoring data using Backup ViewSonic Pocket PC Microsoft ActiveSync Using Microsoft ActiveSync Synchronizing Data Connecting by Infrared Connecting to Your PCConnecting by USB Cable ViewSonic Pocket PC Scheduling Appointments/Meetings Pocket Outlook Creating an Appointment Creating Meeting Requests Using the Summary Screen Managing Contacts Finding a Contact Using the Summary Screen Use Tasks to keep track of what you have to do Tasks Keeping a To Do List Creating a Task View task details Creating a Note Synchronizing Email Messages Using the Message ListInbox Sending and Receiving Email ViewSonic Pocket PC Managing Email Messages and Folders ViewSonic Pocket PC Pocket Word Using Pocket WordCompanion Programs Tips for Working in Pocket Excel Pocket ExcelTips for Working in Pocket Word Player for V35, tap and tap Windows Media Windows Media Player for Pocket PC Getting Books onto Your Microsoft Reader Using the Library Reading a Book Using Reader Features Removing a Book Other Programs Program How to Access the Program Pocket Internet Explorer Using Pocket Internet Explorer Browsing the Internet Mobile Favorites FolderViewing Mobile Favorites and Channels Conserving Memory Favorite LinksMobile Favorites Tap the AvantGo Channels link Using AvantGo Channels Receiving Information Getting ConnectedSending Information ViewSonic Pocket PC Resetting your Troubleshooting and Maintenance Restoring Factory Defaults Battery runs out of power quickly Power ProblemsFollow this procedure to clear the memory from your Power does not turn on when using battery power If you have an SD card, move data to the SD card as follows Memory Problems Screen Problems Infrared Connection Problems Connection ProblemsCare and Maintenance USB Cradle Connection Problems Travel Guidelines = FAX Customer Support Canada Regulatory and Safety InformationAppendix Class B Regulations European Regulatory Notice Battery Replacement Electrostatic Discharge Warning About the AC AdapterAbout Electrostatic Discharge Limited Warranty Pocket PC Products LCD Specifications Data Loss Disclaimer Sdram Memory Allocation ViewSonic Corporation