Troubleshooting | Visioneer 1780, 1270, 1770, 1170 specs

C11H MaintenanceA P T E R E L E V E Nand73

Troubleshooting

Fax-Back System

Brother Customer Service has installed an easy-to-use Fax-Back™ System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.

You can use the system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve a difficulty with your fax machine using this manual, call our Fax-Back System, and follow the voice prompts to receive faxed instructions about using the system, and an index of Fax-Back subjects.

USA:1-800-521-2846

From within Canada: 1-800-681-9838

The Brother Fax-Back System number (USA only) has been preprogramed on One Touch key 01 .

Brother on the World Wide Web

You can find more information about Brother products, from product specification sheets to Frequently Asked Questions (FAQs), on the World Wide Web at

http://www.brother.com.

Brother Bulletin Board

Brother’s Bulletin Board Number are

USA:1-888-298-3616

From within Canada: 1-514-685-2040

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Visioneer 1780, 1270, 1770, 1170 owner manual Troubleshooting

Contents

FAX 1170 FAX 1270 MFC 1770 MFC If You Need to Call Customer Service Brother Bulletin Board For Customer ServiceFax-Back System Brother on the World Wide Web For USA and Canada Description Ordering Accessories and Supplies Table of Contents Inserting spaces Printing a Fax in Memory Vii Viii Finding Information Using This ManualTest Sheet Procedures for USA only Fax Tones and Handshake About Fax Machines ECM Error Correction Mode 1170 FAX 1170 Control Panel Overview 1270 FAX 1270 Control Panel Overview MFC MFC 1770/1780 Control Panel Overview Assembly and Connections Make sure you have the following items Packing List Attach the document support AssemblyChoosing a Location Attach recording paper support Install the printing cartridge Install recording paper Connect the handset Connect the power cord Two-Line Phone System Connect the telephone lineSpecial Line Considerations Roll Over Phone Lines Converting Telephone Wall Outlets See Easy Receive Multi-Line Connections PBX Sequence Custom Features on Your Phone LineConnecting an External Telephone Answering Device TAD Connections Outgoing Message OGM Connecting an External Telephone Setting Date and Time Fax SettingsSetting Dialing Mode Tone/Pulse Entering Text Setting Station ID Repeating letters Special characters and symbolsInserting spaces Making corrections Storing One Touch Dial Numbers FAX or F/T or TEL 987 65 One Touch Dialing Enter & SET Storing Speed Dial NumbersSpeed Dialing SPEED-DIAL? # Changing One Touch Speed Dial Numbers Setting Groups for BroadcastingSetup Groupgo Enter & SET Name Enter & SET Setting Beeper LevelMemory Storage User-Friendly Programming Function Mode FAX NO. & Start Copy Press Copy Alternating DisplaysFunction Selection Table Cancel JOB More Info Interrupt A P T E R F O U R Before you begin Sending Faxes Manual Transmission Contrast Setting Manual and Automatic Fax Redial Select Answer ModeReceiving Faxes Automatic Transmission Easy Receive Current Answer Mode Ring Timexx SEC Setting Ring DelaySetting F/T Ring Time FAX/TEL Manual FAX only TAD Setting the Handset Volume Speaker Volume RCD Paper Ring VolumeSetting Recording Paper Size Smoothing Printing a Reduced Incoming Document Reduction Manual Dialing Dialing Options Pause One Touch DialingHold Searching Telephone Index Tone/Pulse A P T E R S I Quick Scan Fax Transmission Daily Timer Insert Document Delayed TransmissionInterrupting Timer and Poll Waiting Memory 100% Enter FAX no Overseas Mode Canceling a Delayed FaxOverseas Mode Cancel JOB Comment OFF Please Call Urgent Confidential Error Re-TransmissionComposing Electronic Cover To Create a Custom Comment Comment OFF Please Call Urgent Confidential User Defined Always Send CoverTemporary Cover Coverpageoff Coverpageon Call Reserveon Call Reserveoff Printing a CoverCall Reservation NEXT-FAX Reservd Print Call Back MessageNext-Fax Reservation Call Backoff Call Backon Operation from Extension Telephone Multiple Resolution TransmissionFor F/T Fax/Tel Mode Only DEACT.CODE#51 Distinctive RingRemote ACT.ON ACT.CODE*51 Pick UP to SET SET Mode Caller ID Enter FAX no Press Start KEY Setup to Poll Another FaxPolling Pollingoff Delayed Polling Setup to Be Polled Poll Waiting Reducing and Enlarging Copies Copy FunctionsMultiple Copies Erase ALL FAX? 1.YES 2.NO Setting Fax StorageRemote Fax Options FAX Storageoff Select & SET Programming Paging Number Paging/Fax ForwardingPaging PAG# Enter FWD# Enter & SET Changing Remote Retrieval Access CodeRemote Retrieval FAX FWD Remote Commands Using Remote Retrieval Access Code Retrieving Memory Status List and Fax Messages Changing Fax Forwarding Number ALL Dial Fax Machine ActivityACT.REPORT ACT.RPT.OFF To print a reportActivity Report Interval Transmission Verification Xmit Report Standard Telephone FCC Notices A P T E R T E N International Energy Star Compliance Statement Industry Canada Compliance Statement For Canada Only Federal Comission Compliance Notice For USA Only Do not use this product near water Important Safety Instructions Voice Trademarks Compilation and Publication Notice Troubleshooting Connection Fail Error MessagesClean UP Scanner COMM.ERROR No RESPONSE/BUSY Machine Error Press Stop KEYDisconnected Document JAM Check Paper Printer FaultNot Registered Printing or Receiving Faxes Scanner ErrorIf You Are Having Difficulty with Your Fax Machine Phone Line or Connections Vertical Black Lines When Receiving Handling Incoming Calls Sending Faxes For Customer Service Index PBX Sort Multi-Function Link option for FAX 1170 and FAX Speciﬁcations Packing Shipping the Fax Machine Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web