Wasp Bar Code WPS100 manual Troubleshooting, Problem Possible Causes Possible Solutions

Wasp WPS100 Product Reference Guide

Troubleshooting

Problem	Possible Causes		Possible Solutions
The omni-line scan pattern	No power to the scanner.	Ensure the host has power, and is on.
does not display when you		If the scanner uses a separate power
follow the directions for		supply, ensure it’s connected to a
installing the interface cable on		working AC outlet.
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	Interface cable is not	Check for loose cable connections.
	properly connected.
Scan line(s) display, but bar	Scanner is not	Ensure scanner is programmed to
code cannot be read.	programmed to read the	read the bar code type you are
	bar code type.	scanning.
	Bar code is damaged.	Try scanning other bar codes of the
		same bar code type.
	Bar code is too far from	Move the bar code closer to the
	scanner.	scanner.
	Triggered scanning is	Press the trigger to activate
	being used incorrectly.	decoding. Follow directions on page
		2-2.
	The host has disabled	See the technical person in charge of
	scanning or overridden	scanning.
	parameter settings.
Bar code is decoded, but not	Scanner is not	Scan the appropriate host type bar
transmitted to the host.	programmed for the	code.
	correct host type.
Scanned data is incorrectly	Scanner is not	• Ensure proper host is selected.
displayed on the host.	programmed to work with	•	For keyboard wedge, ensure
	the host. Check scanner		scanner is programmed with the
	host type parameters or		correct country code and that the
	editing options.		CAPS LOCK key is off.
		•	Ensure editing options (e.g.,
			UPCE-to-UPCA Conversion) are
			properly programmed.
Although the green Power LED	The scanner has gone	Press the trigger to awaken the unit,
is on, the scanner does not	into the Low Power “Shut	or change the “Low Power Blink”
produce the omni-directional	Down” Mode.	parameter on page 4-11.
scan pattern.

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