030-300331 Rev. A 109 October 2002
4-Port Router (Model 2400)
User Guide
10. TECHNICAL SUPPORT INFORMATION
If technical assistance is required, contact Westell by using one of the following options:
Phone: 1-630-375-4500
email: global_support@westell.com
Visit Westell at www.westell.com to obtain additional information, view frequently asked questions, and enter on-
line service requests.
11. WARRANTY AND REPAIRS
Warranty
Westell warrants this product free from defects at the time of shipment. Westell also warrants this product fully
functional for the period specified by the terms of the warranty. Any attempt to repair or modify the equipment by
anyone other than an authorized Westell representative will void the warranty.
Repairs
Westell will repair any defective Westell equipment without cost during the warranty period if the unit is defective
for any reason other than abuse, improper use, or improper installation, or acts of nature. Before returning the
defective equipment, request a Return Material Authorization (RMA) number from Westell. Once an RMA
number is obtained, return the defective unit, freight prepaid, along with a brief description of the problem to:
Westell, Inc.
ATTN: R.G.M Department
750 N. Commons Drive
Aurora, IL 60504-7940
Westell will continue to repair faulty equipment beyond the warranty period for a nominal charge. Contact a Westell
Technical Support Representative for details.