5Release the blue strap, the rear cover stopper, and fully open the rear cover, as shown.
1
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| 1 | rear cover stopper |
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| 2 | rear cover |
2 | |||
6Unfold the duplex guide fully.
1
1 duplex guide
7While pushing the fuser lever to the right, open the fuser door.
1 fuser lever
1 | 2 | 2 | fuser door |
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8Pull the jammed paper out.
If the jammed paper does not move when you pull, push the pressure lever on each side down to loose the paper, and then remove it.
1
1 pressure lever
9Return the lever, door, stopper, and guide to their original position.
10Close the rear cover. Printing automatically resumes.
In the duplex unit area
If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.
Duplex jam 0
1Pull the duplex unit out of the printer.
1
1 duplex unit
9.4 <Troubleshooting>
