Customer Support
To resolve problems with your printer, follow the suggestions that are provided in Chapter 4, Troubleshooting the Printer.
If you are unable to solve a DocuPrint C8 problem using this guide or the online Help, call the Xerox Customer Support Center at
∙C8 serial number, which is located next to the parallel port on the back of the printer.
∙C8 software version, which is specified in the printer driver About box.
∙Windows operating system version (Windows 95/98, or Windows NT 4.0).
Note: The Windows NT4.0 print driver for the Docuprint C8 is not included with this product. It is available for download at the Xerox website.
∙Amount of memory in your PC.
∙Information about the problem, including the steps taken to create the problem, any error messages, and the expected behavior.
The Xerox Customer Support Center telephone number in the United States and Canada is:
Call from a telephone near your PC and the printer. Make sure that both your PC and your printer are turned on.
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