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Xerox Inkjet Printer manual Ink is smeared on the printed pages, Cause, Suggested Solution

Models: Inkjet Printer

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Ink is smeared on the printed pages

Cause

Suggested Solution

The printer is printing outside the printable area.

The printer cover is open while printing.

Change the document margins in the application that you are using to be within the recommended printable area. Make sure the margins are equal to or wider than these margins:

Top, left, right margins: 5 mm

Bottom margin: 18 mm

Close the printer cover.

Paper is not completely exiting the printer because the star wheel assembly bar is disengaged.

Open the printer cover. Reinstall the star wheel bar by pushing down on each end of the bar until it snaps into position.

Multiple transparencies are	Remove each transparency from
stacked in the paper output shelf.	the paper output shelf after it is
	printed.
Type of media in use	Refer to Chapter 5: “Selecting
	and Ordering Supplies” to ensure
	that the correct media is being
	used.

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Xerox Inkjet Printer manual Ink is smeared on the printed pages, Cause, Suggested Solution

Contents

The Document Company XEROXDocuPrint C8 Ink Jet Printer Publication number 701P30101 Customer Support Page Understanding the printer’s features ContentsContents Using the printer settingsTroubleshooting the printer Selecting and ordering suppliesPrinting DOS in a Window IndexPage Cost-savingfeatures IntroductionChapter Make your pages stand outSafety notes Generating Floppy Disks from your CD3.Place your printer on a firm, solid surface. If you put it on an unsteady surface, it might fall and become damaged. If you place the printer on a soft surface, such as a rug, sofa, or bed, the vents may be blocked, causing it to overheat 10.You must only use the 3-conductor,18 AWG, SVT type, IEC320 style power cord provided with your printer e.g., a plug having a third grounding pin. This plug will only fit into a grounding-typepower outlet. This is a safety feature. To avoid the risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal ∙The power cord or plug is frayed or damaged 13.The CE marking applied to this product symbolizes Xerox’s declaration of conformity with the following applicable directives of the European Union as of the dates indicated Printer Registration Directions for On-LineRegistrationUnderstanding the printer’s features ChapterPaper Input Paper output Printer cover Hardware featuresFront view of DocuPrint C8 Printer PrinterStar Wheel Bar Inside view of DocuPrint C8 PrinterTop view of DocuPrint C8 Printer Print HeadParallel interface PowerBack view of DocuPrint C8 Printer Serial NumberNormal Printer Operation Printer Error ConditionsControl panel Operation LED OffLED On Continuously Printer specifications FeatureSpecification FeatureSpecification System Requirements Possible Printable area / MarginsRecommended AB C DUsing the printer settings Downloading the Windows NT 4.0 Printer DriverChapter the table titled Drivers/PPDs Table ∙Click on DriversFrom the Printers folder for Windows 95/98 Accessing printer settingsFrom a Windows software application From the Printers folder for Windows NTOrientation The Paper/Output Property PageCopies Collate∙High Capacity Black Cartridge Optional Paper size Paper typePrint quality Photo quality Resolution is Saved settingsSave As button Delete button Default Alldefaults from the Saved settings Status buttonThe Page Layout Property Page Print crop marks Default buttonNumber of sheets Print sheetsClear All OK Cancel Help Select SheetsImages per sheet Defaults buttonMultiple-upoption Print bordersMirror Image The Image Quality Property Page Note ImageFix is not available for Windows NT ContrastSaturation Defaults GreenBlue The About Page The Status Property Page 1.Color print cartridge Page CancelNow printing CopyThe Maintenance Property Page 1.Color print cartridge ∙Previously used print cartridge ∙Color ink cartridgebutton, make sure the printer is idle Clean∙ New print cartridge AlignPrint the Alignment Test Pattern TestChecking the documents in the print queue Troubleshooting the printer ChapterSuggested Solution CauseThe printed document is blank Suggested SolutionCause Suggested Solution ∙Remove print head and then remove ink cartridges. Check to see if they are empty. Check the ink output and pin hole vents. Reinsert cartridges, making sure you hear a click, reinstall print headCause The document prints slowly Suggested SolutionCause The document sent to the printer does not print Suggested SolutionCause Suggested Solution Installation/Reference Guide forThe Front Panel LED is on continuously CauseAn ink cartridge is not installed correctly Suggested Solution The Front Panel LED is blinking slowlyThe Front Panel LED is blinking intermittently Suggested SolutionSuggested Solution CauseThe paper used is not recommended for the printer Suggested Solution CauseThe media type and size may not be correct Suggested Solution CauseThe printer cable is too long Suggested Solution CauseAn ink cartridge is empty The print is faint or missing Suggested SolutionCause Ink is smeared on the printed pages Suggested SolutionCause The print quality of transparencies is poor Suggested SolutionCause Color variations appear in large areas of color Suggested SolutionCause The paper is not feeding properly Suggested SolutionCause Suggested Solution The star wheel assembly bar is disengagedCause 3.Disconnect the power cord and the printer cable Printer Chapter 5 Selecting and ordering supplies Selecting plain paper Paper weightsCartridges and print heads DescriptionSelecting specialty print media Selecting banner paper Selecting labelsSelecting transparencies Selecting envelopesPrinting DOS in a Window ChapterNote DOS Control Panel will not run under Windows NT7.Select “next.” 8.Select “Finish.” Index