Ink is smeared on the printed pages
Cause | Suggested Solution |
The printer is printing outside the printable area.
The printer cover is open while printing.
Change the document margins in the application that you are using to be within the recommended printable area. Make sure the margins are equal to or wider than these margins:
Top, left, right margins: 5 mm
Bottom margin: 18 mm
Close the printer cover.
Paper is not completely exiting the printer because the star wheel assembly bar is disengaged.
Open the printer cover. Reinstall the star wheel bar by pushing down on each end of the bar until it snaps into position.
Multiple transparencies are | Remove each transparency from |
stacked in the paper output shelf. | the paper output shelf after it is |
| printed. |
Type of media in use | Refer to Chapter 5: “Selecting |
| and Ordering Supplies” to ensure |
| that the correct media is being |
| used. |
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