The printed document is blank
Cause | Suggested Solution |
There may be a problem with the print head, printer cable, or your PC.
Print a Test print by unplugging the power cord from the rear of the unit; then, while pressing the Printer Control button, reinsert the power cord into the back of the unit and continue to hold the Printer Control button until the print head starts to move.
If the Test print is good, check the printer cable or your PC.
If the Test print is blank, do one or more of the following:
∙Remove, then reinstall the print head.
∙Select the Cartridge Clean button from the Maintenance property page to clean and restore the print head. Repeat the process two times.
∙Remove print head, wipe print head with a damp paper towel, and then reinstall the print head.
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