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Xerox Inkjet Printer The document sent to the printer does not print, Cause, Suggested Solution

Models: Inkjet Printer

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The document sent to the printer does not print

Cause

Suggested Solution

The printer cable is not connected properly.

Unplug the power source. Make sure the printer cable is securely connected to the printer and your PC. Reconnect the power source.

The printer is not mapped to the local port.

Map the printer to LPT1. Use the Details property page to map the LPT printer port. Click the Start button, point to Settings, and click Printers. Click the Xerox DocuPrint C8 icon with the right mouse button, then click Properties. Click the Details tab, and check the Print to the following port. The printer port is usually LPT1.

The printer cable is incorrect.

Use an IEEE 1284 compliant parallel printer cable.

The printer cable is damaged.

The type of interface is incorrect.

The front panel LED is blinking intermittently.

Check the printer cable and replace if damaged.

Verify that the computer is using the parallel interface. Check your Windows software manual to ensure that your operating system software communicates to the interface port that your printer is connected to.

Press and release the Printer Control (green) button to continue printing.

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Xerox Inkjet Printer manual The document sent to the printer does not print, Cause, Suggested Solution

Contents

The Document Company XEROXDocuPrint C8 Ink Jet Printer Publication number 701P30101 Customer Support Page Contents ContentsUnderstanding the printer’s features Using the printer settingsSelecting and ordering supplies Troubleshooting the printerIndex Printing DOS in a WindowPage Chapter IntroductionCost-savingfeatures Make your pages stand outGenerating Floppy Disks from your CD Safety notes3.Place your printer on a firm, solid surface. If you put it on an unsteady surface, it might fall and become damaged. If you place the printer on a soft surface, such as a rug, sofa, or bed, the vents may be blocked, causing it to overheat 10.You must only use the 3-conductor,18 AWG, SVT type, IEC320 style power cord provided with your printer e.g., a plug having a third grounding pin. This plug will only fit into a grounding-typepower outlet. This is a safety feature. To avoid the risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal ∙The power cord or plug is frayed or damaged 13.The CE marking applied to this product symbolizes Xerox’s declaration of conformity with the following applicable directives of the European Union as of the dates indicated Directions for On-LineRegistration Printer RegistrationChapter Understanding the printer’s featuresFront view of DocuPrint C8 Printer Hardware featuresPaper Input Paper output Printer cover PrinterTop view of DocuPrint C8 Printer Inside view of DocuPrint C8 PrinterStar Wheel Bar Print HeadBack view of DocuPrint C8 Printer PowerParallel interface Serial NumberControl panel Operation Printer Error ConditionsNormal Printer Operation LED OffLED On Continuously Printer specifications FeatureSpecification FeatureSpecification System Requirements Recommended Printable area / MarginsPossible AB C DUsing the printer settings Downloading the Windows NT 4.0 Printer DriverChapter ∙Click on Drivers the table titled Drivers/PPDs TableFrom a Windows software application Accessing printer settingsFrom the Printers folder for Windows 95/98 From the Printers folder for Windows NTCopies The Paper/Output Property PageOrientation Collate∙High Capacity Black Cartridge Optional Paper size Paper typePrint quality Photo quality Resolution is Saved settingsSave As button defaults from the Saved settings Default AllDelete button Status buttonThe Page Layout Property Page Number of sheets Default buttonPrint crop marks Print sheetsSelect Sheets Clear All OK Cancel HelpMultiple-upoption Defaults buttonImages per sheet Print bordersMirror Image The Image Quality Property Page Note ImageFix is not available for Windows NT ContrastSaturation Defaults GreenBlue The About Page The Status Property Page 1.Color print cartridge Now printing CancelPage CopyThe Maintenance Property Page 1.Color print cartridge ∙Color ink cartridge ∙Previously used print cartridge∙ New print cartridge Cleanbutton, make sure the printer is idle AlignTest Print the Alignment Test PatternChecking the documents in the print queue Chapter Troubleshooting the printerCause Suggested SolutionThe printed document is blank Suggested SolutionCause Suggested Solution ∙Remove print head and then remove ink cartridges. Check to see if they are empty. Check the ink output and pin hole vents. Reinsert cartridges, making sure you hear a click, reinstall print headCause The document prints slowly Suggested SolutionCause The document sent to the printer does not print Suggested SolutionCause The Front Panel LED is on continuously Installation/Reference Guide forSuggested Solution CauseAn ink cartridge is not installed correctly The Front Panel LED is blinking intermittently The Front Panel LED is blinking slowlySuggested Solution Suggested SolutionSuggested Solution CauseThe paper used is not recommended for the printer Suggested Solution CauseThe media type and size may not be correct Suggested Solution CauseThe printer cable is too long Suggested Solution CauseAn ink cartridge is empty The print is faint or missing Suggested SolutionCause Ink is smeared on the printed pages Suggested SolutionCause The print quality of transparencies is poor Suggested SolutionCause Color variations appear in large areas of color Suggested SolutionCause The paper is not feeding properly Suggested SolutionCause Suggested Solution The star wheel assembly bar is disengagedCause 3.Disconnect the power cord and the printer cable Printer Chapter 5 Selecting and ordering supplies Cartridges and print heads Paper weightsSelecting plain paper DescriptionSelecting specialty print media Selecting transparencies Selecting labelsSelecting banner paper Selecting envelopesChapter Printing DOS in a WindowNote DOS Control Panel will not run under Windows NT7.Select “next.” 8.Select “Finish.” Index