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Xerox Inkjet Printer manual Cause, Suggested Solution, The star wheel assembly bar is disengaged

Models: Inkjet Printer

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The paper does not stack neatly in the paper output shelf

Cause

Suggested Solution

There is not enough clearance above the paper output shelf.

Place a sheet of paper in the paper output shelf. Check the clearance above the top of the sheet; there should be two inches of clearance.

The star wheel assembly bar is disengaged.

Open the printer cover. Reinstall the star wheel bar by pushing down on each end of the bar until it snaps into position.

The star wheels are out of position in the star wheel assembly.

Open the printer cover. Lift the star wheel bar by grasping each end of the bar and rotating it toward the back of the printer. Make sure the small wheels in the star wheel assembly are not pushed all the way inside the rectangular slots and are able to rotate freely. Then reinstall the star wheel bar and close the printer cover.

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Xerox Inkjet Printer manual Cause, Suggested Solution, The star wheel assembly bar is disengaged

Contents

XEROX The Document CompanyDocuPrint C8 Ink Jet Printer Publication number 701P30101 Customer Support Page Understanding the printer’s features ContentsContents Using the printer settingsTroubleshooting the printer Selecting and ordering suppliesPrinting DOS in a Window IndexPage Cost-savingfeatures IntroductionChapter Make your pages stand outSafety notes Generating Floppy Disks from your CD3.Place your printer on a firm, solid surface. If you put it on an unsteady surface, it might fall and become damaged. If you place the printer on a soft surface, such as a rug, sofa, or bed, the vents may be blocked, causing it to overheat 10.You must only use the 3-conductor,18 AWG, SVT type, IEC320 style power cord provided with your printer e.g., a plug having a third grounding pin. This plug will only fit into a grounding-typepower outlet. This is a safety feature. To avoid the risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal ∙The power cord or plug is frayed or damaged 13.The CE marking applied to this product symbolizes Xerox’s declaration of conformity with the following applicable directives of the European Union as of the dates indicated Printer Registration Directions for On-LineRegistrationUnderstanding the printer’s features ChapterPaper Input Paper output Printer cover Hardware featuresFront view of DocuPrint C8 Printer PrinterStar Wheel Bar Inside view of DocuPrint C8 PrinterTop view of DocuPrint C8 Printer Print HeadParallel interface PowerBack view of DocuPrint C8 Printer Serial NumberNormal Printer Operation Printer Error ConditionsControl panel Operation LED OffLED On Continuously Feature Printer specificationsSpecification FeatureSpecification System Requirements Possible Printable area / MarginsRecommended AB C DDownloading the Windows NT 4.0 Printer Driver Using the printer settingsChapter the table titled Drivers/PPDs Table ∙Click on DriversFrom the Printers folder for Windows 95/98 Accessing printer settingsFrom a Windows software application From the Printers folder for Windows NTOrientation The Paper/Output Property PageCopies Collate∙High Capacity Black Cartridge Optional Paper type Paper sizePrint quality Saved settings Photo quality Resolution isSave As button Delete button Default Alldefaults from the Saved settings Status buttonThe Page Layout Property Page Print crop marks Default buttonNumber of sheets Print sheetsClear All OK Cancel Help Select SheetsImages per sheet Defaults buttonMultiple-upoption Print bordersMirror Image The Image Quality Property Page Contrast Note ImageFix is not available for Windows NTSaturation Green DefaultsBlue The About Page The Status Property Page 1.Color print cartridge Page CancelNow printing CopyThe Maintenance Property Page 1.Color print cartridge ∙Previously used print cartridge ∙Color ink cartridgebutton, make sure the printer is idle Clean∙ New print cartridge AlignPrint the Alignment Test Pattern TestChecking the documents in the print queue Troubleshooting the printer ChapterSuggested Solution CauseSuggested Solution The printed document is blankCause ∙Remove print head and then remove ink cartridges. Check to see if they are empty. Check the ink output and pin hole vents. Reinsert cartridges, making sure you hear a click, reinstall print head Suggested SolutionCause Suggested Solution The document prints slowlyCause Suggested Solution The document sent to the printer does not printCause Suggested Solution Installation/Reference Guide forThe Front Panel LED is on continuously CauseAn ink cartridge is not installed correctly Suggested Solution The Front Panel LED is blinking slowlyThe Front Panel LED is blinking intermittently Suggested SolutionCause Suggested SolutionThe paper used is not recommended for the printer Cause Suggested SolutionThe media type and size may not be correct Cause Suggested SolutionThe printer cable is too long Cause Suggested SolutionAn ink cartridge is empty Suggested Solution The print is faint or missingCause Suggested Solution Ink is smeared on the printed pagesCause Suggested Solution The print quality of transparencies is poorCause Suggested Solution Color variations appear in large areas of colorCause Suggested Solution The paper is not feeding properlyCause The star wheel assembly bar is disengaged Suggested SolutionCause 3.Disconnect the power cord and the printer cable Printer Chapter 5 Selecting and ordering supplies Selecting plain paper Paper weightsCartridges and print heads DescriptionSelecting specialty print media Selecting banner paper Selecting labelsSelecting transparencies Selecting envelopesPrinting DOS in a Window ChapterWindows NT Note DOS Control Panel will not run under7.Select “next.” 8.Select “Finish.” Index