Troubleshooting

Troubleshooting

Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.

General

Problem

Cause

Remedy

See

page

 

 

 

This unit fails to turn

The power cable is not connected or the

Connect the power cable firmly.

on or enters the

plug is not completely inserted.

 

 

standby mode soon

 

 

 

The speaker impedance setting is

Set the speaker impedance to match your speakers.

25

after the power is
turned on.

incorrect.

 

 

The protection circuitry has been activated.

Make sure that all speaker wire connections on this

13

unit and on all speakers are secure and that the wires for each connection do not touch anything other than their respective connections.

 

This unit has been exposed to a strong

Set this unit to the standby mode, disconnect the

 

external electric shock (such as lightning

power cable, plug it back in after 30 seconds and then

 

 

or strong static electricity).

use this unit normally.

 

 

 

 

 

No sound.

Incorrect input or output cable

Connect the cables properly. If the problem persists,

18-23

 

connections.

the cables may be defective.

 

 

 

 

 

 

The optimizer microphone is connected.

Disconnect the optimizer microphone.

31

 

 

 

 

 

Audio input jack select is set to “HDMI”,

Set Audio input jack select to “AUTO”.

39

 

“COAX/OPT” or “ANALOG”.

 

 

 

 

 

 

 

Audio input jack select is set to

Set Audio input jack select to “AUTO” or

39

 

“ANALOG” while playing a source

“COAX/OPT”.

 

 

encoded in Dolby Digital or DTS.

 

 

 

 

 

 

 

No appropriate input source has been

Select an appropriate input source with the INPUT

37, 38

 

selected.

selector on the front panel (or the input selector

 

 

 

buttons on the remote control).

 

 

 

 

 

 

Speaker connections are not secure.

Secure the connections.

13

 

 

 

 

 

The front speakers to be used have not

Select the front speakers by pressing 2SPEAKERS

38

 

been selected properly.

on the front panel repeatedly.

 

 

 

 

 

 

The volume is turned down.

Turn up the volume.

 

 

 

 

 

The sound is muted.

Press MMUTE or KVOLUME +/– on the remote

40

 

 

control to resume audio output and then adjust the

 

 

 

volume.

 

 

 

 

 

 

Signals this unit cannot reproduce are

Play a source whose signals can be reproduced by this

 

being input from a source component,

unit.

 

 

such as a CD-ROM.

 

 

 

 

 

 

 

The HDMI components connected to this

Connect HDMI components that support the HDCP

16

 

unit do not support the HDCP copy

copy protection standards.

 

 

protection standards.

 

 

 

 

 

 

 

“SUPPORT AUDIO” is set to “OTHER”

Set “SUPPORT AUDIO” to “DSP-AX861SE” in

69

 

and “HDMI” audio signals are not being

“MANUAL SETUP”.

 

 

played back on this unit.

 

 

 

 

 

 

No picture.

The output and input for the picture are

Set “V CONV.” to “ON” or connect your source

74

 

connected to different types of video

components in the same way as you connect your

 

 

jacks.

video monitor to this unit.

 

 

 

 

 

Non-standard video signals are input.

92 En

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Yamaha DSP-AX861SE Troubleshooting, 92 En, General, page, This unit fails to turn, on or enters the, standby mode soon