SYMPTOM

DIAGNOSIS

ACTION

 

 

 

 

Parameters are set or saved

Reload the factory defaults.

 

incorrectly.

See “Calibration” on page 43

 

 

and calibrate the printer.

Changes in parameter settings

 

Then, cycle the power

did not take effect.

 

ON/OFF switch.

 

 

 

 

If problem continues, there

Call a service technician.

 

may be a problem on the main

 

 

logic board.

 

 

 

 

 

Communications parameters

See “MODE Key Self Test” on

 

or DIP switches are set

page 33. Check for format or

 

incorrectly.

overrun errors. Reset

 

 

communication parameters if

 

 

needed.

ZPL II was sent to printer, but

 

 

Prefix and delimiter characters

Set the characters in the

not recognized. The DATA

set in printer configuration do

printer to match ZPL II format

light remains off.

not match the ones sent in the

(see page 35). Check the

 

ZPL II label formats.

configuration label for correct

 

 

characters. If problem

 

 

continues, check the ZPL II

 

 

format for changed ^CC, ^CT,

 

 

and ^CD instructions.

 

 

 

Printer does not operate in the

Bank 2 DIP switches set to

Check Bank 2 DIP switch

mode specified in ZPL II or by

override ZPL II and calibration.

settings. See page 41.

calibration.

 

 

 

 

 

 

Printer not set up correctly.

See page 43 to recalibrate the

 

 

printer. Also, see page 41 to

 

 

check Bank 2 DIP switch

Printer does not feed media

 

settings.

with black marks correctly.

 

 

Sensor is broken. (No red

Call a service technician.

 

light is visible when looking

 

 

through the front of the printer

 

 

with the printhead open.)

 

 

 

 

In cutter mode, skewed or

Cutter is dirty.

Follow cutter module cleaning

stuck labels.

 

procedure on page 57.

 

 

 

 

Cutter is dirty.

Follow cutter module cleaning

The cutter is not cutting labels

 

procedure on page 57.

cleanly.

 

 

Cutter blades are dull.

Replace the cutter module.

 

 

 

Zebra S-Series User’s Guide

69

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Image 77
Zebra Technologies 105Se manual Then, cycle the power