Print Quality ProblemsGeneral Print Quality Issues

Problem

Solution

You are using an incorrect media and

Consult your authorized Zebra reseller/distributor for

ribbon combination for your application.

information and advice.

 

 

The printer is set at the incorrect print

For optimal print quality, set the print speed to the

lowest possible setting via ZPL II, the driver, or the

speed.

software.

 

 

 

The printer is set at the incorrect

For optimal print quality, set the darkness to the lowest

possible setting via the front panel, the driver, or the

darkness level.

software.

 

 

 

The printhead is dirty.

Clean the printhead according to the instructions on

page 66.

 

 

 

There is light printing (or no printing) on

The toggle pressure needs to be adjusted. Follow the

the left or right side of the label or the

printhead pressure adjustment instructions on

printed image is not sharp.

page 73.

 

 

Gray lines on blank labels with no consistent pattern

Problem

Solution

The printhead is dirty.

Clean the printhead according to the instructions on

page 66.

 

 

 

Light, consistent vertical lines running through all of the labels

Problem

Solution

The printhead or platen roller is dirty.

Clean the printhead, platen roller, or both according to

the instructions on page 66.

 

 

 

Intermittent creases on the left and right edges of the labels

Problem

Solution

There is too much toggle pressure on

Reduce the toggle pressure. Refer to the printhead

the printhead.

pressure adjustment on page 73.

 

 

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Zebra XiIII-Series User’s Guide