Wrinkled Ribbon

Problem

Solution

The ribbon is not loaded correctly.

Load the ribbon correctly. See “Ribbon Loading” on

page 39.

 

 

 

The darkness setting is incorrect.

Set the darkness to the lowest possible setting for

good print quality. See “Darkness” on page 46.

 

 

 

 

Set the pressure to the minimum required for good

Incorrect printhead pressure or balance.

print quality. See “Printhead Pressure Adjustment” on

 

page 73.

 

 

The media is not feeding correctly. It is

Make sure that the media guide and media supply

“walking” from side to side.

guide touch the edge of the media.

 

 

Communications

A label format was sent to the printer but not recognized. The DATA light does not flash.

Problem

Solution

 

Check the printer driver or software communications

 

settings (if applicable).

 

 

 

Check the printer host port setting via the front panel

 

(see page 53). Select the port that matches the one

 

being used by the host.

The communication parameters are

 

Are you using the correct communication cable? See

incorrect.

page 22 for the requirements.

 

 

 

 

Via the front panel, check the protocol setting. It

 

should be set to “none.” See page 54.

 

 

 

Ensure that the correct driver is being used, if

 

applicable.

 

 

Zebra XiIII-Series User’s Guide

79