ZyXEL Communications 1000 Customer Support

IES-1000 User’s Guide

Customer Support

Please have the following information ready when you contact customer support.

Product model and serial number.

Warranty information.

Date that you received your device.

Brief description of the problem and the steps you took to solve it.

METHOD	E-MAIL	TELEPHONE/FAX	WEB SITE/ FTP SITE	REGULAR MAIL
	SUPPORT/ SALES
LOCATION

Worldwide	support@zyxel.com.tw	+886-3-578-3942	www.zyxel.com	ZyXEL Communications
			www.europe.zyxel.com	Corp., 6 Innovation Road II,
			www.europe.zyxel.com	Science-Based Industrial
				Science-Based Industrial
	sales@zyxel.com.tw	+886-3-578-2439	ftp.europe.zyxel.com	Park, Hsinchu, 300, Taiwan

North	support@zyxel.com	+1-714-632-0882	www.zyxel.com	ZyXEL Communications Inc.,
America		800-255-4101		1650 Miraloma Avenue,
		800-255-4101		Placentia, CA 92870, U.S.A.
				Placentia, CA 92870, U.S.A.
	sales@zyxel.com	+1-714-632-0858	ftp.zyxel.com

Scandinavia	support@zyxel.dk	+45-3955-0700	www.zyxel.dk	ZyXEL Communications A/S,
	sales@zyxel.dk	+45-3955-0707	ftp.zyxel.dk	Columbusvej 5, 2860
	sales@zyxel.dk	+45-3955-0707	ftp.zyxel.dk	Soeborg, Denmark
				Soeborg, Denmark
Germany	support@zyxel.de	+49-2405-6909-0	www.zyxel.de	ZyXEL Deutschland GmbH.
	sales@zyxel.de	+49-2405-6909-99		Adenauerstr. 20/A4 D-52146
	sales@zyxel.de	+49-2405-6909-99		Wuerselen, Germany

Malaysia	support@zyxel.com.my	+603-795-44-688	www.zyxel.com.my	Lot B2-06, PJ Industrial Park,
	sales@zyxel.com.my	+603-795-34-407		Section 13, Jalan Kemajuan,
	sales@zyxel.com.my	+603-795-34-407		46200 Petaling Jaya
				Selangor Darul Ehasn,
				Malaysia

Customer Support

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Contents

User’s Guide Copyright Disclaimer Trademarks Interference Statements and Warnings FCC FCC Warning CE Mark Warning: Taiwanese BCIQ A Warning: ZyXEL Limited Warranty Note Customer Support Table of Contents Page Page Page List of Figures List of Tables Page Preface Online Registration General Syntax Conventions Related Documentation Page Getting to Know the IES-1000 1.1Features Two-SlotChassis Multiplexer Network Modules 10/100 Mbps Auto-negotiatingEthernet Port Port Bonding (SAM1008) Bridging IEEE 802.1Q Tagged VLAN IEEE 802.1p Priority Fast Mode 1.2Physical Specifications 1.2.1Physical Interfaces 1.2.2Dimensions 1.2.3Weight 1.2.4Power Consumption 1.3Applications 1.3.1MTU Application Figure 1-1MTU Application 1.3.2Leased Line Application Hardware Overview 2.1Additional Installation Requirements 2.2Front Panel 2.2.1Network Module Front Panel LEDs 2.2.2Front Panel Ports 2.3Front Panel Connections 2.3.1LAN Port (Ethernet) 2.3.2CONSOLE Port 2.3.3Ports 1-8(SAM1008 Ports) 2.3.4Ports 1-8(AAM1008 Ports) Page Factory Default Settings 3.1IP Parameters 3.2Console Port 3.3SNMP Community Strings 3.4Console, Telnet Web Configurator and FTP Password 3.6ADSL Ports (AAM1008) 3.7Ethernet Port 3.8Other Factory Defaults Using the Web Configurator 4.1Introduction 4.2The Web Configurator 4.2.1Navigation Panel Figure 4-3Web Configurator - Navigation Panel Table 4-1Navigation Panel Links LABEL 4.2.2Help 4.2.3Saving Your Configuration System Commands 5.1Command Line Interface (CI) 5.2Console Connection 5.3Command Structure 5.3.1Help Facility 5.3.2Saving Your Configuration 5.4Commonly Used Commands 5.4.1Uptime Command 5.4.2Version Command 5.4.3Restart Command 5.4.4Passwd Command 5.4.5Config Print Command 5.5Sys Commands 5.5.1Info Command 5.5.2Set Name Command 5.5.3Set Contact Command 5.5.4Set Location Command 5.6Secured Host Commands 5.6.1Secured Host Command 5.6.2Secured Host Add Command 5.6.3Secured Host Delete Command 5.7UNIX Syslog Commands 5.7.1Syslog Command 5.7.2Syslog Facility Command 5.7.3Syslog Server Command 5.8System Error Log Commands 5.8.1Errlog Display Command 5.8.2Errlog Clear Command 5.8.3Saving and Viewing a Previous Error Log 5.8.4Set Slot Command 5.8.5Set Chassis Command G.SHDSL Commands 6.1G.SHDSL Standards 6.2Profiles 6.3Configured Versus Actual Speed 6.4Port Bonding 6.5Default Settings 6.5.1Default Profile Settings 6.6G.SHDSL Commands 6.6.1Config Save Command 6.6.2Disable Port Command 6.6.3Disable Ports Command 6.6.4Enable Port Command 6.6.5Enable Ports Command 6.6.6Lineinfo Command 6.6.7Lineperf Command 6.6.8List Port Command 6.6.9List Ports Command 6.6.10Set Profile Command Speed Configuration Example 1: Example 2: 6.6.11Delete Profile Command 6.6.12List Profiles Command 6.6.13Show Profile Command 6.6.14Show Profiles Command 6.6.15Set Port Command 6.6.16Set Ports Command 6.6.17Set PVC Command 6.6.18Set PVCs Command 6.6.19Show PVC Command 6.6.20Show PVCs Command 6.6.21Display All G.SHDSL Line Information 6.6.22Set Central Side Port Bonding Command 6.6.23Set Remote Side Port Bonding Command 6.6.24Delete Port Bonding Command 6.6.25List Bonded Ports Command ADSL Commands 7.1ADSL Standards 7.2Profiles 7.3Configured Vs. Actual Rate 7.4Default Settings 7.4.1Default Profile Settings 7.4.2Other Default Settings 7.5ADSL Commands 7.5.1Config Save Command 7.5.2Disable Port Command 7.5.3Disable Ports Command 7.5.4Enable Port Command 7.5.5Enable Ports Command 7.5.6Linedata Command 7.5.7Lineinfo Command 7.5.8Lineperf Command 7.5.9Linerate Command 7.5.10List Port Command 7.5.11List Ports Command 7.5.12Set Profile Command 7.5.13Delete Profile Command 7.5.14List Profiles Command 7.5.15Show Profile Command 7.5.16Show Profiles Command 7.5.17Set Port Command 7.5.18Set Ports Command 7.5.19Show Port Command 7.5.20Show Ports Command 7.5.21Set PVC Command 7.5.22Set PVCs Command 7.5.23Show PVC Command 7.5.24Show PVCs command Chapter 8 10/100M Fast Ethernet Port Commands 8.110/100M Auto-SensingEthernet 8.2Ethernet Commands 8.2.1Set Auto Command 8.2.2Set Duplex Command 8.2.3Set Speed Command 8.2.4Status Command Bridge Commands 9.1IGMP Snooping 9.2Bridge Port Numbers 9.3Basic Commands 9.3.1Config Save Command 9.3.2Device Command 9.3.3Status Command 9.4MAC filter Commands 9.4.2MAC filter Enable Command 9.4.3MAC filter Disable Command 9.4.4MAC filter Add Command 9.4.5MAC filter Delete Command 9.5Filter Commands 9.5.1Filter Command 9.5.2Mfilter Command 9.5.3Filterage Command 9.5.4Flush Command 9.5.5Info Command 9.5.6Ethertype Command 9.6Port-BasedVLAN Commands 9.6.1Portfilter Command Figure 9-2Example of Modified VLAN Port 9.7Tagged Ethernet Frames Commands (Fast Mode) 9.7.1FPVID Command Page IEEE 802.1Q Tagged VLAN Commands 10.1Introduction 10.2IEEE 802.1Q Tagged VLAN -Tags 10.3VLAN-Aware/VLAN-UnawareDevices 10.4Filtering Databases 10.5Configuring the Tagged VLAN 10.6IEEE 802.1Q Tagged VLAN Commands 10.6.1VLAN Enable Command 10.6.2VLAN Disable Command 10.6.3PVID Command 10.6.4SVLAN CPU Command 10.6.5SVLAN List Command 10.6.6SVLAN Setentry Command Modify a Static VLAN Table Example Forwarding Process Example Figure 10-4SVLAN Example 10.6.7SVLAN Getentry Command Display a Static VLAN Table Entry Example 10.6.8SVLAN Delentry Command Delete a Static VLAN Entry Example 10.6.9DVLAN List Command 10.6.10DVLAN Getentry Command Display a Dynamic VLAN Table Entry Example 10.6.11VLAN List Command Page Page IEEE 802.1p Priority Commands 11.1Introduction 11.2IEEE 802.1p Priority Commands 11.2.1Priority Port Command 11.2.2Regen Port Command IP Commands 12.1Setting the IP Address 12.2General IP Commands 12.2.1Config Command 12.2.2Version Command 12.2.3Ping Command 12.2.4Statistics Command 12.2.5Subnet Add Command 12.2.6Subnet Delete Command 12.2.7Subnet Flush Command 12.2.8Route Add Command 12.2.9Route Delete Command 12.2.10Route Flush Command 12.2.11Enable Command Page Remote Management 13.1Management by Telnet 13.2SNMP Management Figure 13-1SNMP Management Model 13.2.1Supported MIBs 13.3SNMP Access Configuration 13.3.1SNMP Access Read/Write Command 13.3.2SNMP Access Delete Command 13.3.3SNMP Access Flush Command 13.3.4SNMP Access List Command 13.4SNMP Trap Configuration 13.4.1Supported Traps 13.4.2Trap Add Command 13.4.3Trap Delete Command 13.4.4Trap Flush Command 13.4.5Trap List Command Page Configuration Backup/Restore 14.1Configuration Files of the Network Module 14.2Configuration Backup 14.3Configuration Restore and make your network module unusable Firmware Upload and Recovery 15.1FTP Firmware Upload on the Network Module 15.2BOOTP/TFTP Firmware Recovery of the Network Module New Figure 15-1BOOTP/TFTP Server Input Box Figure 15-2Input MAC Update Database Figure 15-3Database Edit Dialog Normal Bootp Figure 15-4Enable BOOTP/TFTP Figure 15-5Enter Debug Mode Page Page Troubleshooting 16.1SHDSL or ADSL LED(s) 16.2Data Transmission 16.3SHDSL or ADSL LED(s) Turn On and Off 16.4Data Rate 16.5Configured Settings 16.6Password 16.7Local Server 16.8SNMP 16.9Telnet Page Index