Dimension ES-2008 Ethernet Switch

The web configurator does not display properly.Table 19-8 Troubleshooting Internet Browser Display

STEPS

CORRECTIVE ACTION

1Make sure you are using Internet Explorer 5.0 and later versions.

Delete the temporary web files and log in again..

In Internet Explorer, click Tools, Internet Options and then click the Delete

2Files ... button. When a Delete Files window displays, select Delete all offline content and click OK. (Steps may vary depending on the version of your Internet browser.)

19.5 Login Username and Password

I forgot my login username and/or password.Table 19-9 Troubleshooting Login Username and Password

STEPS

CORRECTIVE ACTION

You need to set the switch back to factory default settings. This will erase all custom configurations.

1Use a terminal emulation program to connect your computer to the console port on the switch. Refer to the Accessing the SMT Using the Console Port section.

At the login screen, type “superuser” in the User Name field and “zyxel” in the

2Password field.

When you see a “INET>” prompt, you are logged in with safe mode on.

4At the “INET>” prompt, type “flashdf” and press [ENTER]. A “Writing flash to default value ....please wait” message displays.

When the “INET>” prompt displays again, unplug the power cord to turn off the

5

switch, then turn on the switch.

The default switch IP address is 192.168.1.1, default user name is “admin” and the default password is “1234”.

6It is highly recommended to change the default username and password. Make sure you store the username and password in a save place.

19.6 Improper Network Cabling and Topology

Improper network cabling or topology setup are common causes of poor network performance or even network failure.

19-4

Troubleshooting