ZyXEL Communications Problems with the Password, Problems with Telnet, G-1000 User’s Guide

G-1000 User’s Guide

Problems with the Password

Table 61 Troubleshooting the Password

PROBLEM	CORRECTIVE ACTION
I cannot access the	The Password and Username fields are case-sensitive. Make sure that you enter the
G-1000.	correct password and username using the proper casing.
	Use the RESET button on the top panel of the G-1000 to restore the factory default
	configuration file (hold this button in for about 10 seconds or until the link LED turns
	red). This will restore all of the factory defaults including the password.

Problems with Telnet

Table 62 Troubleshooting Telnet

PROBLEM	CORRECTIVE ACTION
I cannot access the	Refer to the Problems with the Ethernet Interface section for instructions on checking
G-1000 through	your Ethernet connection.
Telnet.

Problems with the WLAN Interface

Table 63 Troubleshooting the WLAN Interface

PROBLEM	CORRECTIVE ACTION
Cannot access the	Make sure the wireless card is properly inserted in the G-1000 and the link LED is on.
G-1000 from the	Make sure the wireless adapter on the wireless station is working properly.
WLAN.
	Check that both the G-1000 and your wireless station are using the same ESSID,
	channel and WEP keys (if WEP encryption is activated).
I cannot ping any	Make sure the wireless card is properly inserted in the G-1000 and the link LED is on.
computer on the	Make sure the wireless adapter on the wireless station(s) is working properly.
WLAN.
	Check that both the G-1000 and wireless station(s) are using the same ESSID,
	channel and WEP keys (if WEP encryption is activated).

Troubleshooting 137