Chapter 13 Phone Usage
•Follow Me
•Call Pickup
"To use these supplementary functions for internal calls, you have to configure the VoIP > Phone > Ext. Table first.
13.3.1Phone BookYou can assign each phone connected to the ZyXEL Device an extension number and make internal calls between these phones. You can also call a group of phones that share the same group number. For information on how to configure extension numbers and group numbers, refer to Section 11.12 on page 191.
"If you don’t configure the extension table, you can press “####” on your phone’s keypad to call all the phones connecting to the ZyXEL Device’s phone ports.
13.3.2Call TransferTake the following steps to transfer an ongoing call to another extension number.
1Press your phone’s flash key to put the caller on hold.
2When you hear the dial tone, dial “*98#” followed by the number to which you want to transfer the call.
3After you hear the ring signal or the second party answers it, hang up the phone.
13.3.3Call ForwardingYou can set the ZyXEL Device to forward calls to a specific extension number, either unconditionally (always), when your number is busy, or when you do not answer. You can also forward incoming calls from one specified number to another. Configure your
When you have to leave your seat temporarily, you can set the ZyXEL Device to unconditionally forward calls to another specific extension number. You can set up “follow me” either on your phone, or on the phone to which you want calls forwarded.
•Local setting (when you are at your phone):
When you hear the dial tone, dial “*01” followed by the number to which you want the call to be forwarded. When you do not need the follow me function, dial “#01” to cancel this rule.
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