Generac 004614-1 owner manual Troubleshooting Guide, Problem Cause Correction

Page 38

Appendix 1 – Troubleshooting

QUIETPACT™ 65D Recreational Vehicle Generator

TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

CORRECTION

The engine will not crank.

1.

System control fuse blown

1.

Replace fuse.

 

2.

Loose corroded or defective

2.

Tighten, clean, or replace,

 

 

battery cables

 

as necessary.

 

3.

Defective engine Start/Stop

3.

Replace Start/Stop switch.

 

 

switch

 

 

 

4.

Defective starter contactor

4.

Replace contactor.

 

5.

Defective starter motor

5.

Replace starter motor.

 

6.

Low or defective battery

6.

Charge or replace battery.

 

7.

Defective engine control board

7.

Replace control board.

The engine cranks but

1.

Vehicle fuel shutoff valve closed

1.

Open valve, if so equipped.

will not start.

2.

Out of fuel

2.

Replenish fuel.

 

3.

Defective fuel solenoid (FS)

3.

Replace solenoid.

 

4.

Defective fuel pump (FP)

4.

Repair or replace fuel pump.

 

5.

Open #14 wire from

5.

Check connections and

 

 

engine control board

 

insulation of #14 wires.

 

6.

Plugged fuel filter or fuel line

6.

Clean or replace fuel filter or line.

 

7.

Engine mechanical parts failure

7.

Repair or replace parts.

 

8.

Defective engine control board

8.

Replace control board.

The engine starts hard

1.

Plugged or damaged

1.

Check, clean, or replace, as needed.

and runs rough.

 

air filter

 

 

 

2.

Defective fuel pump (FP)

2.

Repair or replace fuel pump.

 

3.

Plugged fuel filter or fuel line

3.

Clean or replace fuel filter or line.

 

4.

Water in fuel

4.

Drain fuel system and refill.

 

5.

Improper preheat

5.

Preheat unit.

The engine starts, but shuts

1.

Low engine oil level

1.

Check oil and add oil, as needed.

down when the Start/Stop

2.

Overheated engine

2.

Check cooling system for leaks.

switch is released.

3.

Defective Start/Stop Switch

3.

Disconnect Remote Harness

 

 

on panel or remote Start/Stop

 

Check/Replace Start/Stop Switch

 

4.

Defective low-oil

4.

Replace pressure switch.

 

 

pressure switch

 

 

 

5.

Defective high-coolant

5.

Replace temperature switch.

 

 

temperature switch

 

 

 

6.

No AC output

6.

Contact a Generac Authorized

 

 

 

 

Service Dealer

 

7.

Defective engine control board

7.

Replace control board.

The Start/Stop switch is

1.

Defective Start/Stop switch

1.

Replace switch.

set to Stop, but the engine

2.

Open/Disconnected #18 wire

2.

Reconnect or close wire.

continues to run.

 

between Start/Stop switch

 

 

 

 

and engine control board

 

 

 

3.

Open/Disconnected #0 wire

3.

Reconnect or close wire.

 

 

between Start/Stop switch

 

 

 

 

and engine control board

 

 

 

4.

Defective engine control board

4.

Replace control board.

There is no AC output from

1.

Main-line circuit breaker open

1.

Reset line breaker

the generator.

 

 

 

to ON (or closed).

 

2.

Fault with vehicle circuit

2.

Reset and replace, if necessary.

 

 

breaker and/or fuses

 

 

 

3.

Generator internal failure

3.

Contact a Generac Authorized

 

 

 

 

Service Dealer.

36 Generac® Power Systems, Inc.

Page 37 Page 39
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Page 37 Page 39
Contents Power SYSTEMS, INC Authorized Service Dealer Location IntroductionPart II Installation Instructions General Hazards Electrical Hazards Generator Identification Quietpact 65DGenerator Applicability SafetySpecifications Generator AC Connection SystemGenerator Fuel Consumption GAL/HREngine OIL Requirements Before Starting the Engine Generator Control PanelOptional Remote START/STOP Starting the Generator Stopping the Generator Protection SystemsOvervoltage Protection Additional InformationOverspeed Shutdown 1 25-HOUR BREAK-IN PeriodOperation in High Grass or Brush Checking the Engine OIL LevelChanging the Engine OIL AND/OR OIL Filter Effects of Moisture and DirtServicing the Engine AIR Filter Spark Arrestor MufflerCleaning the Generator Battery MaintenanceEngine Coolant OUT-OF-SERVICE ProcedureCooling System Drive BeltReturn to Service Service Schedule SYSTEM/COMPONENT Procedure FrequencyPart General Hazards Electrical Hazards Equipment Description Purpose and Scope ManualStandards Booklets Generator Engine Operating SpeedMajor Features and Dimensions Generator Support Location and SupportGenerator Location Suspended MountingCompartment Construction Generator CompartmentsGenerator Restraint Sound Insulating Materials AcousticsCompartment Floor Cutouts Typical Noise AbatementGenerator Airflow Cooling and Ventilating AIRCooling AIR Inlet Openings Compensating for Restrictions Testing the InstallationDiesel Fuel System Generator Fuel Supply Lines Generator Fuel Return LinesMuffler and Spark Arrestor Exhaust System SafetyExhaust System Generator AC Connections Electrical ConnectionsElectrical Junction BOX Isolating Different Power Sources Power Supply CordGround Fault Circuit Interrupters Recommended Battery Battery InstallationBattery Cables Battery Cable ConnectionsOptional Accessories Battery CompartmentBefore Initial Startup Post Installation TestsTesting Under Load Initial StartInstallation Checklist Troubleshooting Guide Problem Cause CorrectionAppendix 2 Electrical Data Appendix 2 Electrical Data Appendix 2 Electrical Data Appendix 3 Exploded Views and Parts Lists QTY Description Base Frame Weldment 174 Appendix 3 Exploded Views and Parts Lists Cooling System Drawing No. D2360 1926 Exhaust Gasket Description QTY Start / Stop Switch Camshaft Assembly Complete Cylinder Block Cylinder Head Assembly Crankshaft Assembly Part NO. QTY Description Rocker ARM Shaft Injector Pump Assembly Fuel Filter Support Appendix 3 Exploded Views and Parts Lists HOUSING, Timing Gear 3114 Water Pump Assembly Appendix 4 Notes Appendix 4 Notes Manufacturers Warranty Coverage Federal and California Emissions Control Warranty StatementYour Warranty Rights and Obligations Parts CoveredLimitations Obtaining Warranty ServiceObligations and Rights of the Manufacturer and Owner Generac Power SYSTEMS, INC
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