Lexmark X215 MFP manual Solving problems, Display Meaning Solution

Page 79

Clearing display messages

Display

Meaning

Solution

BYPASS JAM

No feeding from the manual

Load paper in the manual bypass

 

bypass.

or remove the jam from the manual

 

 

bypass.

 

 

 

DOCUMENT JAM

Jam in the ADF.

Clear the jam.

 

 

 

DOOR OPEN

Front or rear cover is not securely

Close the covers until they lock.

 

latched.

 

 

 

 

FUSER ERROR

Problem in the fuser unit.

Unplug the power cord and plug it

 

 

back in. If the problem persists,

 

 

call for service.

 

 

 

LOAD BYPASS

No document loaded in the manual

Load print media into the manual

 

bypass.

bypass and try again.

 

 

 

LSU ERROR

A problem in the LSU (laser

Unplug the power cord and plug it

 

scanning unit).

back in. If the problem persists,

 

 

call for service. See page 89.

 

 

 

Memory Full

Collated copy is too large for

Reduce the number of pages in

 

memory.

the job.

 

 

 

NO CARTRIDGE

Toner cartridge is not installed.

Install the toner cartridge.

 

 

 

NO PAPER

No paper in the paper tray.

Load paper. See page 24.

 

 

 

PAPER JAM 0

Paper jam in the feeding area of

Clear the jam. See page 73.

 

the paper tray.

 

 

 

 

PAPER JAM 1

Paper jam in the paper exit area.

Clear the jam. See page 75.

 

 

 

PAPER JAM 2

Paper jam in the fuser and toner

Clear the jam. See page 77.

 

cartridge areas.

 

 

 

 

POWER FAILURE

Power interruption and the

Restart the job you were trying to

 

machine’s memory is not saved.

process before the power failure.

 

 

 

TIME/DATE prompt

Prompt appears when the machine

See “Setting the date and time” on

 

is powered on.

page 16.

 

 

 

TONER EMPTY

Toner cartridge has run out.

Install a new toner cartridge. See

 

 

page 65.

 

 

 

TONER LOW

Toner is near empty.

Remove the toner cartridge and

 

 

gently shake it. This temporarily

 

 

reestablishes printing.

 

 

 

Solving problems

The following tables list some problems you may experience and the suggested solutions. If the problem persists after all suggested solutions have been exhausted, call for service. (See page 89.)

Clearing display messages

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Image 79
Contents X215 MFP Edition April Contents Scanning Maintenance Contents Clearance space Getting startedUnderstanding the parts Understanding the partsFront view Rear viewUnpacking UnpackingUnpacking Installing the toner cartridge Installing the toner cartridgeInstalling the toner cartridge Connecting the cables Connecting the cablesPowering on the machine Powering on the machineUnderstanding the operator panel Understanding the operator panelSetting the date and time Setting the date and timeChanging the display language Setting the station ID Setting the countrySetting the country Setting the Power Saver mode Setting the Power Saver modeInstalling software Installing the driversRemoving the drivers Removing the driversLoading paper and changing paper size Selecting print materialsSelecting print materials Guidelines for paper and specialty mediaSelecting print materials Loading the paper tray Loading the paper trayLoading the paper tray Triangle Paper full Paper empty Loading the manual bypass Loading the manual bypassSetting the paper type and size Setting the paper type and sizeUsing the paper tray Using the manual bypassSelecting an output location Selecting an output locationFront output tray Rear output slotPrinting Printing a documentAccessing Print Properties Accessing Print PropertiesUsing your program Using the Printers folderSaving favorite print settings Understanding the print settingsFrom this tab You can change these settings Changing the paper size Changing the direction information is printed on aScaling a document Printing multiple pages on one sheet of paperUsing an existing watermark Using watermarksFitting your document to a selected paper size Editing a watermark Creating a watermarkDeleting a watermark Creating an overlay Using overlaysDeleting an overlay Using an overlayPrinting on both sides of the paper Using the printer driver Accessing the printer driver HelpCanceling a print job Using the operator panelCopying Using the scanning bedUsing the scanning bed Using the ADF Using the ADFDarkness Customizing settingsContent Customizing settingsScale NumberAdvanced Setting the Timeout option Customizing default settingsCustomizing default settings Creating two-sided copies Using the ADFUsing the scanning bed Creating two-sided copiesScanning Scanning a document or imageFaxing Sending a fax automaticallySending a fax manually Sending a fax manuallyReceiving a fax manually Receiving a fax automaticallyReceiving a fax automatically Option Description ECM Creating a shortcut Using special featuresUsing special features PhonebookCreating a group Editing a shortcutEditing a group Using shortcuts and groups Delay sendBroadcast Canceling a pending job Clearing display messages Display Meaning SolutionsClearing display messages Reports Report ContentCleaning the outside of the machine Cleaning the machineMaintenance Cleaning the machine Cleaning the inside of the machineMaintaining the toner cartridge Cleaning the scan unitMaintaining the toner cartridge Ordering toner cartridges Redistributing tonerReplacing the toner cartridge Maintaining the toner cartridge Returning the empty toner cartridge Cleaning the photoconductor drumPreventing document and paper jams TroubleshootingADF misfeed Clearing document jamsClearing document jams Clearing document jams Roller misfeed Output misfeedMessage Location of jam Go to Clearing paper jamsPaper feed area Paper JAM Clearing paper jamsClearing paper jams Paper exit area Paper JAM Clearing paper jams Fuser and toner cartridge areas Paper JAM Manual bypass area Bypass JAM Display Meaning Solution Solving problemsSolving problems Paper feeding problemsSymptom Possible cause and solution Problem Possible cause Solution Printing and copying problemsSolving problems Solving problems Faxing problems Scanning problemsProblem Possible cause and solution Solving problems Problem Solution Print quality problemsUse lighter weight pages. See AaBbCc ProblemCalling for service Calling for serviceConventions Safety informationLaser notices Laser noticesElectronic emission notices Laser advisory label Laser noticeElectronic emission notices Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformityNoise emission levels United Kingdom Telecommunications ActMeter average sound pressure, dBA Telecommunications notices Telecommunications noticesDeclaration of conformity European countries Using the Lexmark X215 in GermanyUsing the Lexmark X215 in Switzerland