Lexmark X215 MFP manual AaBbCc, Problem

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Problem

Page skew

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

Curl or wave

Solution

•Check the paper type and quality. See page 21.

•Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. See page 21.

•Check the paper type and quality. Both high temperature and humidity can cause paper curl. See page 21.

•Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray.

Wrinkles or creases

Ensure that the paper is loaded properly.

• Check the paper type and quality. See page 21.

• Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray.

Back of printout is dirty	•	The transfer roller may be dirty. See page 62.
	•	Check for leaking toner. Clean the inside of the machine. See page 63.

	Black pages		•	The toner cartridge may not be installed properly. Remove the cartridge
				and reinsert it.
			• The toner cartridge may be defective and need replacing. Install a new

				toner cartridge. See page 65.
			•	The machine may require repair. Contact a service representative.

Solving problems

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Contents X215 MFP Edition April Contents Scanning Maintenance Contents Getting started Clearance spaceUnderstanding the parts Front viewRear view Understanding the partsUnpacking UnpackingUnpacking Installing the toner cartridge Installing the toner cartridgeInstalling the toner cartridge Connecting the cables Connecting the cablesPowering on the machine Powering on the machineUnderstanding the operator panel Understanding the operator panelSetting the date and time Setting the date and timeChanging the display language Setting the station ID Setting the countrySetting the country Setting the Power Saver mode Setting the Power Saver modeInstalling the drivers Installing softwareRemoving the drivers Removing the driversSelecting print materials Loading paper and changing paper sizeGuidelines for paper and specialty media Selecting print materialsSelecting print materials Loading the paper tray Loading the paper trayLoading the paper tray Triangle Paper full Paper empty Loading the manual bypass Loading the manual bypassSetting the paper type and size Using the paper trayUsing the manual bypass Setting the paper type and sizeSelecting an output location Front output trayRear output slot Selecting an output locationPrinting a document PrintingAccessing Print Properties Using your programUsing the Printers folder Accessing Print PropertiesSaving favorite print settings Understanding the print settingsFrom this tab You can change these settings Changing the direction information is printed on a Changing the paper sizePrinting multiple pages on one sheet of paper Scaling a documentUsing an existing watermark Using watermarksFitting your document to a selected paper size Editing a watermark Creating a watermarkDeleting a watermark Using overlays Creating an overlayUsing an overlay Deleting an overlayPrinting on both sides of the paper Accessing the printer driver Help Canceling a print jobUsing the operator panel Using the printer driverUsing the scanning bed CopyingUsing the scanning bed Using the ADF Using the ADFCustomizing settings ContentCustomizing settings DarknessNumber ScaleAdvanced Setting the Timeout option Customizing default settingsCustomizing default settings Using the ADF Using the scanning bedCreating two-sided copies Creating two-sided copiesScanning a document or image ScanningSending a fax automatically FaxingSending a fax manually Sending a fax manuallyReceiving a fax manually Receiving a fax automaticallyReceiving a fax automatically Option Description ECM Using special features Using special featuresPhonebook Creating a shortcutCreating a group Editing a shortcutEditing a group Using shortcuts and groups Delay sendBroadcast Canceling a pending job Clearing display messages Display Meaning SolutionsClearing display messages Report Content ReportsCleaning the outside of the machine Cleaning the machineMaintenance Cleaning the inside of the machine Cleaning the machineMaintaining the toner cartridge Cleaning the scan unitMaintaining the toner cartridge Redistributing toner Ordering toner cartridgesReplacing the toner cartridge Maintaining the toner cartridge Cleaning the photoconductor drum Returning the empty toner cartridgeTroubleshooting Preventing document and paper jamsADF misfeed Clearing document jamsClearing document jams Clearing document jams Output misfeed Roller misfeedClearing paper jams Paper feed area Paper JAMClearing paper jams Message Location of jam Go toClearing paper jams Paper exit area Paper JAM Clearing paper jams Fuser and toner cartridge areas Paper JAM Manual bypass area Bypass JAM Solving problems Display Meaning SolutionSolving problems Paper feeding problemsSymptom Possible cause and solution Printing and copying problems Problem Possible cause SolutionSolving problems Solving problems Faxing problems Scanning problemsProblem Possible cause and solution Solving problems Print quality problems Problem SolutionUse lighter weight pages. See Problem AaBbCcCalling for service Calling for serviceSafety information ConventionsLaser notices Electronic emission noticesLaser advisory label Laser notice Laser noticesIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Electronic emission noticesNoise emission levels United Kingdom Telecommunications ActMeter average sound pressure, dBA Telecommunications notices Telecommunications noticesUsing the Lexmark X215 in Germany Declaration of conformity European countriesUsing the Lexmark X215 in Switzerland