Lexmark X215 MFP manual Solving problems

Page 85

Problem

Possible cause and solution

Incoming fax has blank spaces

• Fax machine sending you the fax may be faulty.

or is received with a poor

• Fax machine sending you a fax may have a dirty document glass. Clean

quality.

the document glass.

 

 

• Noisy phone line can cause line errors.

 

• Check your machine by making a copy.

 

• Toner cartridge may be empty. Replace the toner cartridge.

 

 

Some of the words on a

Fax machine sending you the fax had a temporary jam.

incoming fax are stretched.

 

 

 

There are lines on the

Check your scan glass for marks and clean it.

documents you send.

 

 

 

Machine dials a number, but

The other fax machine may be turned off, out of paper, or cannot answer

fails to make a connection with

incoming calls. Ask the receiving fax recipient to solve the problem.

another fax machine.

 

 

 

Documents are not stored in

There may not be enough memory to store the document. If the display

memory.

shows a MEMORY FULL message, delete any documents you no longer need

 

from the memory, and then restore the document.

 

 

Blank areas appear at the

You may have chosen the wrong paper settings.

bottom of each page or on

 

other pages, with only a small

 

strip of text printed at the top.

 

 

 

Solving problems

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Contents X215 MFP Edition April Contents Scanning Maintenance Contents Clearance space Getting startedFront view Understanding the partsRear view Understanding the partsUnpacking UnpackingUnpacking Installing the toner cartridge Installing the toner cartridgeInstalling the toner cartridge Connecting the cables Connecting the cablesPowering on the machine Powering on the machineUnderstanding the operator panel Understanding the operator panelSetting the date and time Setting the date and timeChanging the display language Setting the station ID Setting the countrySetting the country Setting the Power Saver mode Setting the Power Saver modeInstalling software Installing the driversRemoving the drivers Removing the driversLoading paper and changing paper size Selecting print materialsSelecting print materials Guidelines for paper and specialty mediaSelecting print materials Loading the paper tray Loading the paper trayLoading the paper tray Triangle Paper full Paper empty Loading the manual bypass Loading the manual bypassUsing the paper tray Setting the paper type and sizeUsing the manual bypass Setting the paper type and sizeFront output tray Selecting an output locationRear output slot Selecting an output locationPrinting Printing a documentUsing your program Accessing Print PropertiesUsing the Printers folder Accessing Print PropertiesSaving favorite print settings Understanding the print settingsFrom this tab You can change these settings Changing the paper size Changing the direction information is printed on aScaling a document Printing multiple pages on one sheet of paperUsing an existing watermark Using watermarksFitting your document to a selected paper size Editing a watermark Creating a watermarkDeleting a watermark Creating an overlay Using overlaysDeleting an overlay Using an overlayPrinting on both sides of the paper Canceling a print job Accessing the printer driver HelpUsing the operator panel Using the printer driverCopying Using the scanning bedUsing the scanning bed Using the ADF Using the ADFContent Customizing settingsCustomizing settings DarknessScale NumberAdvanced Setting the Timeout option Customizing default settingsCustomizing default settings Using the scanning bed Using the ADFCreating two-sided copies Creating two-sided copiesScanning Scanning a document or imageFaxing Sending a fax automaticallySending a fax manually Sending a fax manuallyReceiving a fax manually Receiving a fax automaticallyReceiving a fax automatically Option Description ECM Using special features Using special featuresPhonebook Creating a shortcutCreating a group Editing a shortcutEditing a group Using shortcuts and groups Delay sendBroadcast Canceling a pending job Clearing display messages Display Meaning SolutionsClearing display messages Reports Report ContentCleaning the outside of the machine Cleaning the machineMaintenance Cleaning the machine Cleaning the inside of the machineMaintaining the toner cartridge Cleaning the scan unitMaintaining the toner cartridge Ordering toner cartridges Redistributing tonerReplacing the toner cartridge Maintaining the toner cartridge Returning the empty toner cartridge Cleaning the photoconductor drumPreventing document and paper jams TroubleshootingADF misfeed Clearing document jamsClearing document jams Clearing document jams Roller misfeed Output misfeedPaper feed area Paper JAM Clearing paper jamsClearing paper jams Message Location of jam Go toClearing paper jams Paper exit area Paper JAM Clearing paper jams Fuser and toner cartridge areas Paper JAM Manual bypass area Bypass JAM Display Meaning Solution Solving problemsSolving problems Paper feeding problemsSymptom Possible cause and solution Problem Possible cause Solution Printing and copying problemsSolving problems Solving problems Faxing problems Scanning problemsProblem Possible cause and solution Solving problems Problem Solution Print quality problemsUse lighter weight pages. See AaBbCc ProblemCalling for service Calling for serviceConventions Safety informationElectronic emission notices Laser noticesLaser advisory label Laser notice Laser noticesAvis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Electronic emission noticesNoise emission levels United Kingdom Telecommunications ActMeter average sound pressure, dBA Telecommunications notices Telecommunications noticesDeclaration of conformity European countries Using the Lexmark X215 in GermanyUsing the Lexmark X215 in Switzerland
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