Lexmark X215 MFP manual Print quality problems, Problem Solution

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Print quality problems

 

 

Problem

Solution

Light or faded print

If a vertical white streak or faded area appears:

 

 

 

 

 

• The toner supply is low. You may be able to temporarily extend the toner

 

 

AaBbCc

 

 

 

 

 

 

cartridge life. See page 64.

 

 

AaBbCc

 

 

If this does not improve the print quality, install a new toner cartridge.

 

 

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• The paper may not meet paper specifications (for example, paper is too

 

 

AaBbCc

 

 

moist or too rough). See page 22.

 

 

AaBbCc

 

 

• If the entire page is light, the print resolution setting is too light. Adjust the

 

 

 

 

 

darkness and content. See page 45.

 

 

 

 

 

 

 

 

 

 

• A combination of faded or smeared defects may indicate that the toner

 

 

 

 

 

cartridge needs cleaning. See page 68.

 

 

Toner specs

• The paper may not meet specifications (for example, the paper is too

 

 

 

moist or too rough). See page 22.

 

 

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• The paper path may need cleaning. See page 63.

 

 

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Dropouts

If faded areas that are generally rounded occur randomly on the page:

 

 

 

• A single sheet of paper may be defective. Try reprinting the job.

 

 

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• The moisture content of the paper is uneven, or the paper has moist

 

 

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spots on its surface. Try a different brand of paper. See page 21.

 

 

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• The paper lot may be defective. The manufacturing processes can cause

 

 

AaBbCc

some areas to reject toner. Try a different brand of paper.

 

 

• The toner supply is low. You may be able to temporarily extend the toner

 

 

AaBbCc

 

 

cartridge life. See page 64.

 

 

 

 

 

 

If this does not improve the print quality, install a new toner cartridge.

•If these steps do not correct the problems, contact a service representative.

 

Vertical lines

If white or black vertical streaks appear on the page, the drum inside the

 

 

toner cartridge has probably been scratched. Install a new toner cartridge.

 

AaBbCc

See page 65.

 

 

 

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Solving problems

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Contents X215 MFP Edition April Contents Scanning Maintenance Contents Getting started Clearance spaceRear view Understanding the partsFront view Understanding the partsUnpacking UnpackingUnpacking Installing the toner cartridge Installing the toner cartridgeInstalling the toner cartridge Connecting the cables Connecting the cablesPowering on the machine Powering on the machineUnderstanding the operator panel Understanding the operator panelChanging the display language Setting the date and timeSetting the date and time Setting the country Setting the countrySetting the station ID Setting the Power Saver mode Setting the Power Saver modeInstalling the drivers Installing softwareRemoving the drivers Removing the driversSelecting print materials Loading paper and changing paper sizeGuidelines for paper and specialty media Selecting print materialsSelecting print materials Loading the paper tray Loading the paper trayLoading the paper tray Triangle Paper full Paper empty Loading the manual bypass Loading the manual bypassUsing the manual bypass Setting the paper type and sizeUsing the paper tray Setting the paper type and sizeRear output slot Selecting an output locationFront output tray Selecting an output locationPrinting a document PrintingUsing the Printers folder Accessing Print PropertiesUsing your program Accessing Print PropertiesFrom this tab You can change these settings Understanding the print settingsSaving favorite print settings Changing the direction information is printed on a Changing the paper sizePrinting multiple pages on one sheet of paper Scaling a documentFitting your document to a selected paper size Using watermarksUsing an existing watermark Deleting a watermark Creating a watermarkEditing a watermark Using overlays Creating an overlayUsing an overlay Deleting an overlayPrinting on both sides of the paper Using the operator panel Accessing the printer driver HelpCanceling a print job Using the printer driverUsing the scanning bed CopyingUsing the scanning bed Using the ADF Using the ADFCustomizing settings Customizing settingsContent DarknessNumber ScaleAdvanced Customizing default settings Customizing default settingsSetting the Timeout option Creating two-sided copies Using the ADFUsing the scanning bed Creating two-sided copiesScanning a document or image ScanningSending a fax automatically FaxingSending a fax manually Sending a fax manuallyReceiving a fax automatically Receiving a fax automaticallyReceiving a fax manually Option Description ECM Phonebook Using special featuresUsing special features Creating a shortcutEditing a group Editing a shortcutCreating a group Broadcast Delay sendUsing shortcuts and groups Canceling a pending job Clearing display messages Display Meaning SolutionsClearing display messages Report Content ReportsMaintenance Cleaning the machineCleaning the outside of the machine Cleaning the inside of the machine Cleaning the machineMaintaining the toner cartridge Cleaning the scan unitMaintaining the toner cartridge Redistributing toner Ordering toner cartridgesReplacing the toner cartridge Maintaining the toner cartridge Cleaning the photoconductor drum Returning the empty toner cartridgeTroubleshooting Preventing document and paper jamsClearing document jams Clearing document jamsADF misfeed Clearing document jams Output misfeed Roller misfeedClearing paper jams Clearing paper jamsPaper feed area Paper JAM Message Location of jam Go toClearing paper jams Paper exit area Paper JAM Clearing paper jams Fuser and toner cartridge areas Paper JAM Manual bypass area Bypass JAM Solving problems Display Meaning SolutionSymptom Possible cause and solution Paper feeding problemsSolving problems Printing and copying problems Problem Possible cause SolutionSolving problems Solving problems Problem Possible cause and solution Scanning problemsFaxing problems Solving problems Print quality problems Problem SolutionUse lighter weight pages. See Problem AaBbCcCalling for service Calling for serviceSafety information ConventionsLaser advisory label Laser notice Laser noticesElectronic emission notices Laser noticesEuropean Community EC directives conformity Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Electronic emission noticesMeter average sound pressure, dBA United Kingdom Telecommunications ActNoise emission levels Telecommunications notices Telecommunications noticesUsing the Lexmark X215 in Germany Declaration of conformity European countriesUsing the Lexmark X215 in Switzerland
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