Xerox 3250 manual Common PostScript problems, Common Linux problems

Common PostScript problems

The following situations are PostScript language specific and may occur when several printer languages are being used.

Note

• To view a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Condition	Possible cause		Suggested solutions
PostScript file	The PostScript	•	Print a configuration page
can not be	driver may not		and verify that the PostScript
printed.	be installed		version is available for
	correctly.		printing.
		•	Install the PostScript driver;
			to installing the PS printer
			driver, see the Software
			Section.
		•	If problem consists, contact a
			service representative.
“Limit Check	The print job	You might need to reduce the
Error” message	was too	complexity of the page.
appears.	complex.
A PostScript	Print job may	Make sure that the print job is a
error page	not be	PostScript job. Check to see
prints.	PostScript.	whether the software
		application expected a setup or
		PostScript header file to be sent
		to the printer.
When print a	The resolution	Make sure that the resolution
document in	setting in the	setting in your printer driver
Macintosh with	printer driver	matches that in Acrobat
Acrobat Reader	may not be	Reader.
6.0 or higher,	matched with
colors print	that in Acrobat
incorrectly.	Reader.

Common Linux problems
Condition	Suggested solutions
	• Check if the printer driver is installed in your
	system. Open Unified Driver Configurator
	and switch to the Printers tab in Printers
	configuration window to look at the list of
	available printers. Make sure that your
	machine is displayed on the list. If not,
	please, invoke Add new printer wizard to set
	up your device.
	• Check if the printer is started. Open Printers
	configuration and select your machine on
The printer doesn’t	the printers list. Look at the description in
	the Selected printer pane. If its status
print.	contains “(stopped)” string, please, press
	the Start button. After that normal operation
	of the printer should be restored. The
	"stopped" status might be activated when
	some problems in printing occurred.
	• Check if your application has special print
	option such as “-oraw”. If “-oraw” is
	specified in the command line parameter
	then remove it to print properly. For Gimp
	front-end, select “print” -> “Setup printer”
	and edit command line parameter in the
	command item.
	Please avoid changing print job parameters
	(via LPR GUI, for example) while a print job is
I encounter error	in progress. Known versions of CUPS server
	break the print job whenever print options are
“Unable to open	changed and then try to restart the job from
mfp port device	the beginning. Since Unified Linux Driver
file!” when printing	locks mfp port while printing, the abrupt
a document.	termination of the driver keeps the port locked
	and therefore unavailable for subsequent print
	jobs. If this situation occurred, please, try to
	release the mfp port.
When printing a	The CUPS (Common Unix Printing System)
	version distributed with SuSE Linux 9.2
document over the
	(cups-1.1.21) has a problem with ipp
network in SuSE
	(Internet Printing Protocol) printing. Use the
9.2, the printer
	socket printing instead of ipp or install later
does not print.
	version of CUPS (cups-1.1.22 or higher).

9.10 <Troubleshooting>