Xerox 3250 manual Common Macintosh problems

Page 43

Common Macintosh problems

	Condition	Suggested solutions

	The printer does not	Incompatibility between the PDF file and
	print PDF file correctly.	the Acrobat products:
	Some parts of graphics,	Printing the PDF file as an image may
	text, or illustrations are	Printing the PDF file as an image may
	text, or illustrations are	solve this problem. Turn on Print As
	missing.	solve this problem. Turn on Print As
	missing.	Image from the Acrobat printing options.
		Image from the Acrobat printing options.
		Note: It will take longer to print when you
		print a PDF file as an image.

	The document has	Update your Mac OS to OS 10.3.3 or
	printed, but the print job	higher.
	has not disappeared
	from the spooler in Mac
	OS 10.3.2.

	Some characters are not	This problem is caused because Mac OS
	displayed correctly	cannot find the font during the cover
	during the printing of the	page printing.
	cover sheet.	Alphanumeric characters, in the Billing
		Alphanumeric characters, in the Billing
		Info field, are only allowed to be printed
		on the cover page. Other characters will
		be incorrectly displayed on the output.

9.11 <Troubleshooting>

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Contents User Guide Page Contents Installing additional memory Ordering supplies and accessoriesMaintenance TroubleshootingSafety Do Not Do These Electrical SupplyDisconnect Device Do TheseProduct Safety Certification Maintenance InformationRegulatory Information Contact Information Product Recycling & DisposalEnergy program compliance EH&S Contact InformationIntroduction Special featuresGuides Features Phaser 3250D Phaser 3250DNPrinter overview Front viewStatus Description Control panel overviewUnderstanding the LEDs Rear viewFinding more information Setting up the hardwareClick Printer Setting Altitude adjustmentClick Printer Setting Click Emulation Changing the font settingPrinting a demo Basic setupUsing toner save mode Printing a demo Using toner save modeSoftware overview Printer driver featuresSupplied software Macintosh System requirementsWindows LinuxDouble click Application SetIP 4Network setup Phaser 3250DN onlyUsing SetIP program Supported operating systemsNetwork setup Phaser 3250DN only Selecting print media Loading print mediaSelecting print media Loading paper Output tray information Supported sizes of paper Type Size Dimensions Weighta CapacitybType Guidelines Media sizes supported in each modeGuidelines for selecting and storing print media Guidelines for special print mediaLoading paper Changing the size of the paper in tray Using tray 1 or the optional trayLoad the paper with the side to be printed on facing up Using the manual feederOutput tray information Printing a document Canceling a print jobPrinting a document Canceling a print job Basic printingPrint cartridge Ordering supplies and accessoriesAccessories How to purchaseCleaning the inside of the printer MaintenanceCleaning the printer Cleaning the outside of the printerExpected cartridge life Maintaining the print cartridgeRedistributing toner in the print cartridge Print cartridge storageReplacing the print cartridge Maintenance parts Printing a configurationItems Yield Average Tray TroubleshootingClearing paper jams Paper feed areaManual tray Areas near the print cartridgePull the paper straight up and out Duplex unit area Paper exit areaDuplex jam Tips for avoiding paper jams Solving general printing problems Troubleshooting checklistDpi Normal. See Dpi Best, change it toSolving print quality problems Toner smear Condition Suggested solutions Vertical lines Gray BackgroundCommon Windows problems Common Linux problems Common PostScript problemsCommon Macintosh problems Disconnect the power cord Installing additional memoryPrecautions to take when installing memory Installing a memory moduleActivating the added memory in the PS printer properties Printer specifications SpecificationsSpecifications and description ADF GlossaryFDI Jbig Pstn Index Software Section Contents Using Windows PostScript Driver Using Your Printer in Linux Installing Printer Software Installing Printer Software in WindowsInstalling Software for Local Printing Custom Installation Typical Installation Installing Software for Network PrintingBefore you begin Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer Software Installing SetIP Using SetIP Using SetIP Phaser 3250DN onlyInstalling SetIP Using SetIPWill be printed after the Configuration Printing a Document Basic PrintingPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabGraphics Tab Overlay Extras TabAdvanced Options WatermarkPrinter Tab Troubleshooting TabUsing a Favorite Setting Using HelpPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayAdvanced Using Windows PostScript DriverCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyChanging the Status Monitor Program Settings Using Utility ApplicationsUsing Printer Settings Utility Opening the Troubleshooting GuideGetting Started Using Your Printer in LinuxInstalling the MFP Driver Installing the MFP DriverClick Uninstall Uninstalling the MFP DriverPrinters Tab Using the MFP ConfiguratorOpening the MFP Configurator Printers ConfigurationClasses Tab Ports ConfigurationPrinting Files Printing from ApplicationsFor a Network-connected Using Your Printer with a MacintoshSetting Up the Printer Installing Software Printer driverSelect your printer name Mac OS 10.3 or higher Xerox Phaser 3250DNFor a USB-connected Mac OS 10.3 or higherLayout Changing Printer SettingsPrinting Printing a DocumentPrinting Multiple Pages on One Sheet of Paper Printer FeaturesDuplex Printing Index