Additional Information
Symptom | Check these items |
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Color is not uniform | • Degauss the monitor (page 15). |
| If you place equipment which generates a magnetic field, such as a loudspeaker, near the |
| monitor, or you change the direction of the monitor, color may lose uniformity. |
| The degauss function demagnetizes the metal frame of the CRT to obtain a neutral field for |
| uniform color reproduction. If a second degauss cycle is needed, allow a minimum interval |
| of 20 minutes for the best result. |
| • Adjust the landing (pages 13 – 14). |
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You cannot adjust the monitor | • If the control lock function is set to on, set it to off using the OPTION OSD (page 16). |
with the buttons on the front |
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panel |
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White does not look white | • Adjust the color temperature (pages 12 - 13). |
| • Check that the 5 BNCs are connected in the correct order (from left to right: |
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Screen image is not centered or | • Press the ASC button (page 7). |
sized properly | • Adjust the size or centering (page 10). |
| • Some video modes do not fill the screen to the edges. This problem tends to occur with |
| certain video boards. |
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Edges of the image are curved | • Adjust the geometry (page 11). |
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White lines show red or blue | • Adjust the convergence (pages 13 – 14). |
shadows at edges |
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Picture is fuzzy | • Adjust the contrast and brightness (page 9). |
| • Degauss the monitor (page 15). |
| If you place equipment which generates a magnetic field, such as a loudspeaker, near the |
| monitor, or you change the direction of the monitor, color may lose uniformity. |
| The degauss function demagnetizes the metal frame of the CRT to obtain a neutral field for |
| uniform color reproduction. If a second degauss cycle is needed, allow a minimum interval |
| of 20 minutes for the best result. |
| • If red or blue shadows appear along the edges of images, adjust the convergence |
| (pages 13 – 14). |
| • If the moire is cancelled, the picture may become fuzzy. Decrease the moire cancellation |
| effect (pages 13 – 14). |
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Picture bounces or has wavy | • Isolate and eliminate any potential sources of electric or magnetic fields. Common causes |
oscillations | for this symptom are electric fans, fluorescent lighting or laser printers. |
| • If you have another monitor close to this monitor, increase the distance between them to |
| reduce the interference. |
| • Try plugging the monitor into a different AC outlet, preferably on a different circuit. |
| • Try the monitor on a different computer in a different room. |
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Picture is flickering | • Set the refresh rate on the computer to obtain the best possible picture by referring to the |
| computer’s manual. |
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Picture appears to be ghosting | • Eliminate the use of video cable extensions and/or video switch boxes if this symptom |
| occurs. Excessive cable length or a weak connection can produce this symptom. |
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Wavy or elliptical (moire) | • Cancel the moire (pages 13 – 14). |
pattern is visible | The moire may be modified depending on the connected computer. |
| • Due to the relationship between resolution, monitor dot pitch and the pitch of some image |
| patterns, certain screen backgrounds sometimes show moire. Change your desktop pattern. |
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Two fine horizontal lines | • These wires stabilize the vertically striped aperture grille (page 19). This aperture grille |
(wires) are visible | allows more light to pass through to the screen giving the Trinitron CRT more color and |
| brightness. |
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Hum is heard right after the | • When the power is turned on, the |
power is turned on | cycle is activated (3 seconds), a hum may be heard. The same hum is heard when the |
| monitor is manually degaussed. This is not a malfunction. |
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