Datacard Group RL90 Status monitor messages, Others tab, See Hopper jam on page 52 to remove

Page 37

Status Monitor

Others tab

The Others tab shows the following for a USB- connected printer:

•Controls for printing a test card. The printer will create one test card, using the internal test pattern.

•A control for saving a command log. Your service provider might ask you to save a command log as part of troubleshooting.

•Controls for selecting a firmware file and sending it to the printer. Only update printer firmware when your service provider recommends it.

For both USB-connected and Ethernet-connected printers, the tab shows:

•Version information for the Status Monitor.

Status monitor messages

The following messages appear on the Status Monitor Status tab. See “Printer Status tab”

on page 26.

 

 

 

 

 

 

 

 

 

 

 

 

Error Code

 

Displayed Message

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No Printer is found.

 

•

Make sure that the host PC and the printers are

 

 

 

 

 

 

 

 

 

connected properly with a USB cable.

 

 

 

 

 

 

 

 

• Make sure that the printer is switched on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0102D000

 

There is no card. Please supply cards.

 

1

Load cards as described in “Load cards” on

 

 

 

 

 

 

 

 

 

page 8.

 

 

 

 

 

 

 

 

2

Close or replace the card hopper securely.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0102D100

 

Printer door is opened. Please close the

 

1

Close the printer door.

 

 

 

 

 

 

door and initialize the printer by pressing

 

2

Press RESET and then ENTER to initialize the

 

 

 

 

 

 

RESET and ENTER button.

 

 

printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0102D600

 

Ink Ribbon Cassette or Retransfer Film

 

1

Load the Ink Ribbon Cassette or Retransfer

 

 

 

 

 

 

Cassette is not set.

 

 

Film Cassette and then close the printer door.

 

 

 

 

 

 

 

 

2

Press RESET and then ENTER to initialize the

 

 

 

 

 

 

 

 

 

printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0102D700

 

Cleaning Unit is not set.

 

1

Install the Cleaning Unit and then close the card

 

 

 

 

 

 

 

 

 

hopper.

 

 

 

 

 

 

 

 

2

Press RESET and then ENTER to initialize the

 

 

 

 

 

 

 

 

 

printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

01039000

 

Feed Jam happens. Please unset the

 

1

Switch off the printer power.

 

 

 

 

 

 

card tray and remove the card after

 

2

See “Hopper jam” on page 52 to remove the

 

 

 

 

 

 

turning off the printer power.

 

 

card.

 

 

 

 

 

 

 

 

3

Switch on the printer power.

 

 

 

 

 

 

 

 

 

 

 

 

RP90 Plus E and RL90 User Guide

31

Page 36 Page 38
Image 37
Page 36 Page 38
Contents User Guide Regulatory compliance Contents Messages RP90 Plus E and RL90 User Guide Liability statement SafetySafe environment Safe human interfaceAbout this manual Introduction1Who to call for assistance Outside of the printer About the PrinterInside of the printer Back of the printer Parts of the laminator About the laminatorAbout the laminator RP90 Plus E and RL90 User Guide Using the printer Load cards Load SuppliesTips Handling cards See Supplies on page 67 for specific card informationTips Handling ink ribbon Load ink ribbonTips Handling retransfer film Load retransfer filmTips Handling patch Load laminateOr topcoat material See Laminator material onCheck the PC connection Power onOptional laminator connection Tips for laminator power Power on the laminatorLCD sequence on laminator startup Tips for printer power Power on the printerLCD sequence on printer startup Initialize the ink ribbon Prepare to print cardsSet the retransfer film type Tips Ink ribbonInitialize the retransfer film Printing cards Print cards using ID softwareTips Printing Print from a PC applicationPrinting cards RP90 Plus E and RL90 User Guide Viewing and changing Printer settings Printing Preferences Setup tabEncode tab Printing Properties Tips Card cleaning rollerOpen the Status Monitor Status MonitorTips for Success Printer Status tab Close the Status MonitorIcon Status Icon Color Meaning Printer Setting tabSee Status monitor messages on Bend Remedy tab Retransfer tabDisplay Reasons for ink recognition error and the solutions Media Setting tabPrinter Select tab Property tabOthers tab Status monitor messagesSee Hopper jam on page 52 to remove See Retransfer section jam on page 54 to See Turnover jam on page 53 to removeMending broken ink ribbon or retransfer Film on Correctly see Load retransfer film onPower on the printer on page 15 Initialize the ink ribbon on Ink ribbon onAbout the Printer LCD panel Using the LCD menusPrinter LCD panel on Magnetic stripe cards. See Cleaning the card feed rollers Using the Printer LCD panelHeat roller on page 45 or Cleaning the magnetic Menu Display Menu Display USB See Preparing the printer and laminator for transport Menu About the Laminator LCD panelLaminator on page 49 for more information Using the Laminator LCD panelTaking care of your printer Cleaning the card cleaning rollers Cleaning the printerCard feed roller Load cards onTips Cleaning card feed and heat rollers Cleaning the card feed rollers and heat rollerPower on the printer. See Power on the printer on Tips -Magnetic head cleaning card Cleaning the magnetic headCleaning printer fan filters Cleaning the thermal headTips Thermal head Preparing the printer and laminator for transport Run a laminator cleaning card Cleaning the laminatorTips Laminator cleaning card Laminator fan filter Cleaning the laminator cartridgePrinter roller layout Messages Error recoveryHopper jam Printer error recoveryTips Turnover jam Turnover jamTips Retransfer jam Retransfer section jamRibbon on page 16 or Initialize the retransfer film on Mending broken ink ribbon or retransfer filmBend remedy Bend remedy printer settingsTips -Bend Remedy Remedy tab onTo set the laminator Card Fan Bend remedy laminator settingsPrinter LCD messages See Cleaning the card feed rollers and heatSee Hopper jam on See Turnover jam onMending broken ink ribbon or retransfer film As described in Operating environment on See Cleaning the card cleaning rollers onDescribed in Retransfer section jam on Card jam Laminator error recoveryTips Laminator card jam Align the end of the supply material with Change the left-to-right position Patch positionLaminator LCD messages LCD Message Possible Cause Solution Supplies6 Cards Ink ribbon, retransfer film, and laminator materialInk ribbon Retransfer filmCard size Cleaning suppliesCard material RP90 Plus E and RL90 User Guide Site requirements Operating environment Site guidelinesTips Site selection Storage Environment for supplies Ventilation clearancePrinter specifications Laminator specifications RP90 Plus E and RL90 User Guide Inline Encoding on Character Code Table on Magnetic Stripe EncodingExample Inline EncodingTip for success DEL Character Code TableCharacter Code Table RP90 Plus E and RL90 User Guide Compliance FCC Regulatory compliance Design and information contained in these June
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