Datacard Group RP90, RL90 manual LCD Message Possible Cause Solution

Page 72

LCD Message

Possible Cause

Solution

 

 

 

HR Cam

Heater Cam error.

Turn the power switch off, and then back on. Contact

 

 

your service provider if this does not correct the

 

 

condition.

 

 

 

Heater Err

The heater temperature

Check that the voltage inlet switch, located on the

 

does not increase.

back of the laminator, is in the proper position for the

 

 

input voltage. Contact your service provider if this

 

 

does not correct the condition.

 

 

 

HR Overheat

Heat roller temperature is

Turn the unit off and contact your service provider

 

too high.

before powering back on.

 

 

 

Temp Sensor

The heat roller

Turn the unit off and contact your service provider

 

temperature sensor is not

before powering back on.

 

working.

 

 

 

 

Memory Err

There is an internal

Turn the unit off and contact your service provider

 

memory error.

before powering back on.

 

 

 

Set Temp Err

There is an error with the

Turn the unit off and contact your service provider

 

heat temperature setting.

before powering back on.

 

 

 

R. Encoder Err

Rotary encoder error.

Turn the unit off and contact your service provider

 

 

before powering back on.

 

 

 

Overheat

The temperature inside the

Turn the unit off and contact your service provider

 

unit is too high.

before powering back on.

 

 

 

PRT. Communicate

Communication error with

Check that the laminator cable is connected securely

 

the printer.

to the printer.

 

 

Turn the printer and laminator off, and then back on to

 

 

recycle the power.

 

 

 

Film Exchanged?

The patch or topcoat

Press the RESET/K and then the ENTER key to

 

material was changed

initialize the patch or topcoat material.

 

while the laminator was

 

 

turned off.

 

 

 

 

66

Image 72
Contents User Guide Regulatory compliance Contents Messages RP90 Plus E and RL90 User Guide Safety Liability statementSafe environment Safe human interfaceIntroduction1 About this manualWho to call for assistance About the Printer Outside of the printerInside of the printer Back of the printer About the laminator Parts of the laminatorAbout the laminator RP90 Plus E and RL90 User Guide Using the printer Load Supplies Load cardsTips Handling cards See Supplies on page 67 for specific card informationLoad ink ribbon Tips Handling ink ribbonLoad retransfer film Tips Handling retransfer filmLoad laminate Tips Handling patchOr topcoat material See Laminator material onPower on Check the PC connectionOptional laminator connection Power on the laminator Tips for laminator powerLCD sequence on laminator startup Power on the printer Tips for printer powerLCD sequence on printer startup Prepare to print cards Initialize the ink ribbonSet the retransfer film type Tips Ink ribbonInitialize the retransfer film Print cards using ID software Printing cardsPrint from a PC application Tips PrintingPrinting cards RP90 Plus E and RL90 User Guide Viewing and changing Printer settings Setup tab Printing PreferencesEncode tab Tips Card cleaning roller Printing PropertiesStatus Monitor Open the Status MonitorTips for Success Close the Status Monitor Printer Status tabPrinter Setting tab Icon Status Icon Color MeaningSee Status monitor messages on Retransfer tab Bend Remedy tabMedia Setting tab Display Reasons for ink recognition error and the solutionsProperty tab Printer Select tabStatus monitor messages Others tabSee Hopper jam on page 52 to remove See Turnover jam on page 53 to remove See Retransfer section jam on page 54 toMending broken ink ribbon or retransfer Film on Correctly see Load retransfer film onPower on the printer on page 15 Ink ribbon on Initialize the ink ribbon onUsing the LCD menus About the Printer LCD panelPrinter LCD panel on Using the Printer LCD panel Magnetic stripe cards. See Cleaning the card feed rollersHeat roller on page 45 or Cleaning the magnetic Menu Display Menu Display USB See Preparing the printer and laminator for transport About the Laminator LCD panel MenuUsing the Laminator LCD panel Laminator on page 49 for more informationTaking care of your printer Cleaning the printer Cleaning the card cleaning rollersCard feed roller Load cards onCleaning the card feed rollers and heat roller Tips Cleaning card feed and heat rollersPower on the printer. See Power on the printer on Cleaning the magnetic head Tips -Magnetic head cleaning cardCleaning the thermal head Cleaning printer fan filtersTips Thermal head Preparing the printer and laminator for transport Cleaning the laminator Run a laminator cleaning cardTips Laminator cleaning card Cleaning the laminator cartridge Laminator fan filterMessages Error recovery Printer roller layoutPrinter error recovery Hopper jamTurnover jam Tips Turnover jamRetransfer section jam Tips Retransfer jamMending broken ink ribbon or retransfer film Ribbon on page 16 or Initialize the retransfer film onBend remedy printer settings Bend remedyTips -Bend Remedy Remedy tab onBend remedy laminator settings To set the laminator Card FanSee Cleaning the card feed rollers and heat Printer LCD messagesSee Hopper jam on See Turnover jam onMending broken ink ribbon or retransfer film See Cleaning the card cleaning rollers on As described in Operating environment onDescribed in Retransfer section jam on Laminator error recovery Card jamTips Laminator card jam Align the end of the supply material with Patch position Change the left-to-right positionLaminator LCD messages LCD Message Possible Cause Solution Supplies6 Ink ribbon, retransfer film, and laminator material CardsInk ribbon Retransfer filmCleaning supplies Card sizeCard material RP90 Plus E and RL90 User Guide Site requirements Site guidelines Operating environmentTips Site selection Ventilation clearance Storage Environment for suppliesPrinter specifications Laminator specifications RP90 Plus E and RL90 User Guide Magnetic Stripe Encoding Inline Encoding on Character Code Table onInline Encoding ExampleTip for success Character Code Table DELCharacter Code Table RP90 Plus E and RL90 User Guide Compliance FCC Regulatory compliance Design and information contained in these June