Datacard Group RP90, RL90 manual Printer LCD messages, See Cleaning the card feed rollers and heat

Page 64

Printer error recovery

Printer LCD messages

LCD Message

Possible Cause

Solution

 

 

 

Please, Power Off

The power must be turned

Turn the power switch off and then on again.

 

off to initialize the printer.

 

 

 

 

 

 

Please Remove Media

Cleaning cannot start

1

Remove the retransfer film cartridge.

Cassette

when the retransfer film

2

Press RESET and then ENTER to initialize the

 

cartridge is in the printer.

 

printer.

 

 

3

Start the cleaning cycle again.

 

 

 

 

HR is too hot

Cleaning cannot start

1

Power off the printer and allow the heat roller to

 

because the temperature

 

cool for about 20 minutes.

 

of the heat roller is too

2

Power on the printer and start cleaning again.

 

high.

 

Make sure that the retransfer film cartridge has

 

 

 

been removed.

 

 

3

See “Cleaning the card feed rollers and heat

 

 

 

roller” on page 45 for instructions on how to clean

 

 

 

the card feed and heat rollers.

 

 

4

Contact your service provider if “HR is too hot”

 

 

 

appears on the LCD panel and you are not cleaning

 

 

 

the printer.

 

 

 

 

Jam (Hopper)

There is a card jam in the

1

Remove jammed card from the card hopper.

 

hopper section.

2

Press RESET, and then ENTER to initialize the

 

 

 

printer.

 

 

3

See “Hopper jam” on page 52.

 

 

 

 

Jam (Turnover)

There is a card jam in the

1

Remove jammed card from the turnover section.

 

turnover section.

2

Press RESET, and then ENTER to initialize the

 

 

 

printer.

 

 

3

See “Turnover jam” on page 53.

 

 

 

 

Jam (MG)

There is a card jam in the

1

Press RESET, and then ENTER to initialize the

 

magnetic stripe encode

 

printer. If no card is discharged, remove the card

 

section.

 

from the encode section.

 

 

2

Press RESET, and then ENTER to initialize the

 

 

 

printer.

 

 

 

 

Jam (Transfer)

There is a card jam in the

1

Remove the jammed card from the retransfer

 

retransfer section.

 

section.

 

 

2

Press RESET, and then ENTER to initialize the

 

 

 

printer.

 

 

3

See “Retransfer section jam” on page 54.

 

 

 

 

Jam (Discharge)

There is a card jam in the

1

Press RESET, and then ENTER to initialize the

 

card discharge section.

 

printer.

 

 

2

Remove the jammed card from the retransfer

 

 

 

section.

 

 

3

Check that the card stacker is securely attached to

 

 

 

the stacker receptacle. An incorrectly mounted card

 

 

 

stacker can cause discharge jams.

 

 

 

 

58

RP90 Plus E and RL90 User Guide

Page 63 Page 65
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Page 63 Page 65
Contents User Guide Regulatory compliance Contents Messages RP90 Plus E and RL90 User Guide Safety Liability statementSafe environment Safe human interfaceAbout this manual Introduction1Who to call for assistance About the Printer Outside of the printerInside of the printer Back of the printer About the laminator Parts of the laminatorAbout the laminator RP90 Plus E and RL90 User Guide Using the printer Load Supplies Load cardsTips Handling cards See Supplies on page 67 for specific card informationLoad ink ribbon Tips Handling ink ribbonLoad retransfer film Tips Handling retransfer filmLoad laminate Tips Handling patchOr topcoat material See Laminator material onPower on Check the PC connectionOptional laminator connection Tips for laminator power Power on the laminatorLCD sequence on laminator startup Tips for printer power Power on the printerLCD sequence on printer startup Prepare to print cards Initialize the ink ribbonSet the retransfer film type Tips Ink ribbonInitialize the retransfer film Print cards using ID software Printing cardsPrint from a PC application Tips PrintingPrinting cards RP90 Plus E and RL90 User Guide Viewing and changing Printer settings Setup tab Printing PreferencesEncode tab Tips Card cleaning roller Printing PropertiesOpen the Status Monitor Status MonitorTips for Success Close the Status Monitor Printer Status tabIcon Status Icon Color Meaning Printer Setting tabSee Status monitor messages on Retransfer tab Bend Remedy tabMedia Setting tab Display Reasons for ink recognition error and the solutionsProperty tab Printer Select tabOthers tab Status monitor messagesSee Hopper jam on page 52 to remove See Turnover jam on page 53 to remove See Retransfer section jam on page 54 toMending broken ink ribbon or retransfer Film on Correctly see Load retransfer film onPower on the printer on page 15 Ink ribbon on Initialize the ink ribbon onAbout the Printer LCD panel Using the LCD menusPrinter LCD panel on Magnetic stripe cards. See Cleaning the card feed rollers Using the Printer LCD panelHeat roller on page 45 or Cleaning the magnetic Menu Display Menu Display USB See Preparing the printer and laminator for transport About the Laminator LCD panel MenuUsing the Laminator LCD panel Laminator on page 49 for more informationTaking care of your printer Cleaning the printer Cleaning the card cleaning rollersCard feed roller Load cards onTips Cleaning card feed and heat rollers Cleaning the card feed rollers and heat rollerPower on the printer. See Power on the printer on Cleaning the magnetic head Tips -Magnetic head cleaning cardCleaning printer fan filters Cleaning the thermal headTips Thermal head Preparing the printer and laminator for transport Run a laminator cleaning card Cleaning the laminatorTips Laminator cleaning card Cleaning the laminator cartridge Laminator fan filterMessages Error recovery Printer roller layoutPrinter error recovery Hopper jamTurnover jam Tips Turnover jamRetransfer section jam Tips Retransfer jamMending broken ink ribbon or retransfer film Ribbon on page 16 or Initialize the retransfer film onBend remedy printer settings Bend remedyTips -Bend Remedy Remedy tab onBend remedy laminator settings To set the laminator Card FanSee Cleaning the card feed rollers and heat Printer LCD messagesSee Hopper jam on See Turnover jam onMending broken ink ribbon or retransfer film See Cleaning the card cleaning rollers on As described in Operating environment onDescribed in Retransfer section jam on Card jam Laminator error recoveryTips Laminator card jam Align the end of the supply material with Patch position Change the left-to-right positionLaminator LCD messages LCD Message Possible Cause Solution Supplies6 Ink ribbon, retransfer film, and laminator material CardsInk ribbon Retransfer filmCard size Cleaning suppliesCard material RP90 Plus E and RL90 User Guide Site requirements Operating environment Site guidelinesTips Site selection Ventilation clearance Storage Environment for suppliesPrinter specifications Laminator specifications RP90 Plus E and RL90 User Guide Magnetic Stripe Encoding Inline Encoding on Character Code Table onExample Inline EncodingTip for success Character Code Table DELCharacter Code Table RP90 Plus E and RL90 User Guide Compliance FCC Regulatory compliance Design and information contained in these June
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