Datacard Group RL90, RP90 manual Mending broken ink ribbon or retransfer film

Page 65

 

 

 

Printer error recovery

 

 

 

 

 

 

LCD Message

Possible Cause

Solution

 

 

 

 

Media Broken

The retransfer film is

1

Repair the retransfer film as described in

 

broken.

 

“Mending broken ink ribbon or retransfer film”

 

 

 

on page 55.

 

 

2

Press RESET, and then ENTER to initialize the

 

 

 

printer one ribbon panel.

 

 

 

 

Media Search

The printer is searching for

1

Press RESET, and then ENTER to reset the

 

the retransfer film.

 

retransfer film.

 

 

2

Call for service if the problem persists.

 

 

 

 

Media Run Out

The retransfer film has run

1

Replace with new roll of retransfer film.

 

out.

2

Press RESET, and then ENTER to initialize the

 

 

 

printer.

 

 

3

Initialize the new roll of film as described in

 

 

 

“Initialize the retransfer film” on page 17.

 

 

 

 

Ink Broken

The ink ribbon is broken.

1

Repair the ink ribbon as described in “Mending

 

 

 

broken ink ribbon or retransfer film” on

 

 

 

page 55.

 

 

2

Press RESET, and then ENTER to initialize the

 

 

 

printer.

 

 

 

 

Ink Search

The printer is searching for

1

Press RESET, and then ENTER to reset the ink

 

the ink ribbon.

 

ribbon.

 

 

2

Call for service if the problem persists.

 

 

 

 

Ink Run Out

The ink ribbon has run out.

1

Replace with a new roll of ink ribbon.

 

 

2

Press RESET, and then ENTER to initialize the

 

 

 

printer.

 

 

3

Initialize the new ribbon as described in “Initialize

 

 

 

the ink ribbon” on page 16.

 

 

 

Turn Over Unit

The card turnover device

Press RESET, and then ENTER to initialize the printer.

 

has malfunctioned.

Call for service if the problem persists.

 

 

 

 

Heater Cam

Heat roller operation error.

1

Press RESET, and then ENTER to initialize the

 

 

 

printer.

 

 

2

Call for service if the problem persists.

 

 

 

 

No Card

1 There are no cards in

1

Load cards as described in “Load cards” on

 

the card hopper.

 

page 8.

 

2 The card hopper is

2

Close or replace the card hopper securely.

 

open or has been

 

 

 

removed.

 

 

 

 

 

 

Door Open

The printer door is open.

1

Close the printer door.

 

 

2

Press RESET, and then ENTER to initialize the

 

 

 

printer.

 

 

 

 

RP90 Plus E and RL90 User Guide

59

Image 65
Contents User Guide Regulatory compliance Contents Messages RP90 Plus E and RL90 User Guide Liability statement SafetySafe environment Safe human interfaceWho to call for assistance Introduction1About this manual Outside of the printer About the PrinterInside of the printer Back of the printer Parts of the laminator About the laminatorAbout the laminator RP90 Plus E and RL90 User Guide Using the printer Load cards Load SuppliesTips Handling cards See Supplies on page 67 for specific card informationTips Handling ink ribbon Load ink ribbonTips Handling retransfer film Load retransfer filmTips Handling patch Load laminateOr topcoat material See Laminator material onCheck the PC connection Power onOptional laminator connection LCD sequence on laminator startup Power on the laminatorTips for laminator power LCD sequence on printer startup Power on the printerTips for printer power Initialize the ink ribbon Prepare to print cardsSet the retransfer film type Tips Ink ribbonInitialize the retransfer film Printing cards Print cards using ID softwareTips Printing Print from a PC applicationPrinting cards RP90 Plus E and RL90 User Guide Viewing and changing Printer settings Printing Preferences Setup tabEncode tab Printing Properties Tips Card cleaning rollerTips for Success Status MonitorOpen the Status Monitor Printer Status tab Close the Status MonitorSee Status monitor messages on Printer Setting tabIcon Status Icon Color Meaning Bend Remedy tab Retransfer tabDisplay Reasons for ink recognition error and the solutions Media Setting tabPrinter Select tab Property tabSee Hopper jam on page 52 to remove Status monitor messagesOthers tab See Retransfer section jam on page 54 to See Turnover jam on page 53 to removeMending broken ink ribbon or retransfer Film on Correctly see Load retransfer film onPower on the printer on page 15 Initialize the ink ribbon on Ink ribbon onPrinter LCD panel on Using the LCD menusAbout the Printer LCD panel Heat roller on page 45 or Cleaning the magnetic Using the Printer LCD panelMagnetic stripe cards. See Cleaning the card feed rollers Menu Display Menu Display USB See Preparing the printer and laminator for transport Menu About the Laminator LCD panelLaminator on page 49 for more information Using the Laminator LCD panelTaking care of your printer Cleaning the card cleaning rollers Cleaning the printerCard feed roller Load cards onPower on the printer. See Power on the printer on Cleaning the card feed rollers and heat rollerTips Cleaning card feed and heat rollers Tips -Magnetic head cleaning card Cleaning the magnetic headTips Thermal head Cleaning the thermal headCleaning printer fan filters Preparing the printer and laminator for transport Tips Laminator cleaning card Cleaning the laminatorRun a laminator cleaning card Laminator fan filter Cleaning the laminator cartridgePrinter roller layout Messages Error recoveryHopper jam Printer error recoveryTips Turnover jam Turnover jamTips Retransfer jam Retransfer section jamRibbon on page 16 or Initialize the retransfer film on Mending broken ink ribbon or retransfer filmBend remedy Bend remedy printer settingsTips -Bend Remedy Remedy tab onTo set the laminator Card Fan Bend remedy laminator settingsPrinter LCD messages See Cleaning the card feed rollers and heatSee Hopper jam on See Turnover jam onMending broken ink ribbon or retransfer film As described in Operating environment on See Cleaning the card cleaning rollers onDescribed in Retransfer section jam on Tips Laminator card jam Laminator error recoveryCard jam Align the end of the supply material with Change the left-to-right position Patch positionLaminator LCD messages LCD Message Possible Cause Solution Supplies6 Cards Ink ribbon, retransfer film, and laminator materialInk ribbon Retransfer filmCard material Cleaning suppliesCard size RP90 Plus E and RL90 User Guide Site requirements Tips Site selection Site guidelinesOperating environment Storage Environment for supplies Ventilation clearancePrinter specifications Laminator specifications RP90 Plus E and RL90 User Guide Inline Encoding on Character Code Table on Magnetic Stripe EncodingTip for success Inline EncodingExample DEL Character Code TableCharacter Code Table RP90 Plus E and RL90 User Guide Compliance FCC Regulatory compliance Design and information contained in these June