CHARGES; SHIPPING EXPENSES TO TRIBUTARIES OR ITS AUTHORIZED SERVICE FACILITY; LOSS OF OR DAMAGE TO INFORMATION, PROGRAMMING, DATA, OR MEDIA OF ANY KIND, EVEN IF CONTAINED IN PRODUCTS OR CONNECTED EQUIPMENT THAT ARE THEMSELVES WITHIN THE SCOPE OF THIS WARRANTY; PROPERTY DAMAGE OF ANY KIND (EXCEPTING ONLY DAMAGE TO CONNECTED EQUIPMENT THAT IS WITHIN THE SCOPE OF, AND NOT SUBJECT TO EXCLUSION UNDER, THIS WARRANTY); LOSS OF USE; OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES OF ANY KIND.
Note: Some states do not allow exclusion or limitation of consequential damages, so the foregoing exclusion may not apply.
Exclusions:
Parts and Occurrences That Are Not Covered by the Warranty
This Warranty does not cover any of the following: (A) Products' glass panels, cabinetry, trim, or any other appearance items (except) where they are defective at the time of original sale and the Product is delivered for repair within the first thirty (30) days thereafter; (B) batteries, or failure of or damage to the Product caused by batteries; (C) failures arising from catastrophe (including lightening strike), misuse, neglect, or failure to properly connect and operate the Product and/or any Connected Equipment in accordance with its manufacturer's instructions or otherwise than as designed and intended; (D) failures arising from improper installations of the Product or of any Connected Equipment, or incompatibility of components in the system of which the Product is a part, or otherwise arising from other components including Connected Equipment (for example through direct connection between components) and not from defects in the Product's workmanship or materials; (E) failures of any kind in Products (I) which have been purchased from other than an Authorized Tributaries Dealer or any Connected Equipment used with such Products, or (II) which evidence any tampering, alteration, or attempted servicing by anyone other than Tributaries or an Authorized Tributaries Service Facility, or (III) for which a claim has not been filed with Tributaries within the three (3) year Warranty term and within thirty (30) days following the occurrence giving rise to the claim; or (F) loss of or damage to recorded information, programming, or data of any kind, even if contained on Products or Connected Equipment that are themselves within the scope of this Warranty; and Tributaries shall have no liability or obligation of any kind with respect to any of the foregoing types of failures. In addition, Tributaries' coverage for Connected Equipment is expressly secondary to any homeowner's insurance or other insurance covering damage or loss to that Equipment, and Tributaries' liability is limited to the amount by which Connected Equipment losses exceed such insurance coverage (but in no event shall Tributaries' liability be greater than $25,000 in the aggregate).
What the Owner Must Do to Obtain Service Under This Warranty
To obtain service under this warranty, the owner must, within thirty (30) days following the occurrence giving rise to the claim and within the three (3) year term of this warranty, telephone Tributaries at the number shown below, obtain a claim form and return authorization number, and then, at the owner’s expense (1) arrange for any necessary
for which a claim is made, and must otherwise cooperate with Tributaries in investigating and processing the claim. All Products and Connected Equipment must also be accompanied by the owner’s name, address, and telephone number.
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