American Power Conversion S15BLK owner manual Troubleshooting, Unit will not turn on

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C h a p t e r 3

Troubleshooting

This chapter describes some possible problems that might occur, and the probable causes and solutions. They include:

1.Unit will not turn on.

2.The AV equipment connected to the S Type unit reboots or turns off during or after the unit switches to battery power.

3.The REPLACE BATTERY indicator is illuminated (on).

Note: The VFD screen will display any faults or warning conditions that occur with an accompanying message that explains what action to take. If you are ever in doubt about what action to take, please contact APC Technical Support. Contact information is provided at the end of this section.

Unit will not turn on

Probable Cause:

Battery is not connected.

 

 

Solution:

Remove the front display panel by grasping the

 

sides and pulling straight back. The battery is

 

located on the right side of the unit. The black

 

battery connector should be pushed snugly into the

 

battery socket located just to the left of the battery

 

pack. Reference the Connect Battery section to

 

view photographs related to this procedure.

 

 

Probable Cause:

No power or insufficient power available at the

 

wall outlet.

 

 

Solution:

Ensure that the wall outlet has good power by

 

checking it with a voltmeter, or by plugging the

 

power cord of a known good device into the outlet.

 

 

3-1

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Contents Model S15 Shown Page Safety Information Example of Antenna Grounding PER National Electric Code NEC Verification Safety SymbolsProtect Your Investment RegistrationPage Table of Contents Page Introduction Package Contents Features Safety PrecautionsUnit Power Capacity Surge Protection Removable Support Feet Front Panel Controls and IndicatorsFront and Rear Panels Up Arrow Push Button Status Push ButtonVacuum Fluorescent Display Overload Status Indicator LOW Battery Status IndicatorLine OK Status Indicator Filtering Status IndicatorDelayed 2 Status Indicator Rear Panel Connectors and Circuit BreakerSetup Push Button Regulating Status IndicatorP q r s Additional Surge Protected COAX/RF Connectors Surge Protected COAX/RF ConnectorsEthernet Surge Protected Jacks Input Power ConnectorCooling Fan Surge Protected Telephone Jacks TEL/DVR/SAT/DSLRemoving the Battery Pack InstallationInstalling the Unit Front Bezel Removal Inserting and Connecting the BatteryInstall the battery retaining bar Performing the System Test Powering On and Connecting EquipmentOUTLET2 on Selftest is on ON-LINE Selftest Screen No External Battery Connected Screen Status Screens Status and Informational ScreensSystem Load Xxxw Load XXX% Source Xxxxxxx EST. Runtime Xhrs Screen Informational ScreensFirmware Version Xxxxxxx Screen Firmware Version Xxxxxxx ScreenPhone Number and Technical Support Internet Address Model Number and Serial Number ScreenInput FREQUENCY/OUTPUT Frequency Screen Connecting the ComponentsS10/S15 Set Up Using Front-Panel Controls Audible Alarm Setting Screen Sensitivity High Setting Screen GO to Battery if Xxxv Setting Screen Lowbattwarning Setting Screen Do Quik Selftest Screen DISPLY-BEEP Test Screen Initialization Complete Limited Warranty Output Technical SpecificationsInput Physical Surge ProtectionPage Unit will not turn on TroubleshootingCircuit breaker has tripped Technical Support Replace Battery LED is illuminatedContact Information Page Page 990-1906D 2007 APC Worldwide Customer Support