Toshiba B-SX5T-TS22-QM-R, BSX5TTS25QMR, BSX5TTS22QMR, B-SX5T-TS25-QM-R manual Removing Jammed Media

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5. TROUBLESHOOTING

ENGLISH VERSION EO1-33059

5.3 Removing Jammed Media

5.3Removing Jammed Media

CAUTION!

Do not use any tool that may damage the Print Head.

This section describes in detail how to remove jammed media from the printer.

1.Turn off and unplug the printer.

2.Open the Top Cover.

3.Turn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate.

4.Open the Print Head Block.

5.Remove the ribbon and media.

Print Head Block

Ribbon Shaft Holder Plate

NOTE:

If you get frequent jams in the cutter, contact a TOSHIBA TEC authorised service representative.

6.Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could damage the printer.

7.Clean the Print Head and Platen, then remove any further dust or foreign substances.

8.Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter. Do not use non-specified media in the cutter.

CAUTION!

When removing the jammed media, be careful not to damage the print head with a hard object like a watch or a ring.

Care must be taken not to allow		Care must be taken not to allow a
the metal or glass part of a watch		metal object like a ring to touch
to touch the print head edge.		the print head edge.

Since the print head element can be easily damaged by shock, please treat it carefully by not hitting a hard object against it.

E5- 5

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Contents SX5T Series Vorsicht CE Compliance for EU onlySX5T Series Waste Recycling information for users For all countries and areas Meanings of Each Symbol Safety SummaryRequest Regarding Maintenance PrecautionsTable of Contents E6-1 E5-1E7-1 EA1-1Product Overview Introduction Features UnpackingContents AccessoriesDimensions Front ViewRear View Interior Operation PanelOption Name Type Usage OptionsSetup Flow Printer SetupProcedure ReferenceInstallation Connecting the Power Cord Fitting the Fan FilterExample of US Type Loading the Media Do not over-tighten the Locking Ring of the Supply Holder Setting the Feed Gap Sensor position Batch mode Strip modeSTANDARD/PEEL OFF position Adjustment Built-in rewinder modeCut mode Option Loading the Ribbon Auto Ribbon Saving Mode Connecting the Cables to Your Printer Turning on the Printer Turning the PrinterPcmcia Cards How to enter the System Mode Sequentially Parameter SettingCharacter Zero Selection Character Code SelectionData Length Selection Baud Rate SelectionStop Bit Selection Parity SelectionFlow Control Code Selection Auto Forward Wait Selection LCD Language SelectionFeed key Head Up Cut/Rewinder SelectionRibbon Saving Function Selection Solenoid Type SelectionControl Code Selection Feed Key Function Selection Strip Wait Status SelectionEuro Code Selection Kanji Code SelectionCentronics Interface ACK/BUSY Timing Selection Auto Print Head Check SelectionInput Prime Selection Web Printer Function SelectionExpansion I/O Interface Type Selection Ribbon Near End SelectionPlug & Play Selection Centronics Interface SelectionPre-Strip Selection Label End/Ribbon End SelectionReverse Feed Speed Selection Maxi Code Specification SelectionPrint Head Type Selection Dumped Dump Mode SettingRequired Label Length Receive Buffer SizeWhen the Pause key is pressed, Basic program is executed Installing the Printer Drivers IntroductionGeneral Description Parallel Interface Installing the Printer DriverWindows 98/Me E2-39 Windows 2000/XP E2-41 USB Interface E2-43 E2-44 E2-45 Finish button E2-47 E2-48 E2-49 Uninstalling the Printer Driver Adding a LAN Port Windows 98/ME Adding/Deleting a LAN PortDeleting a LAN Port Others Printer Driver UpgradesUsing the Printer Driver Print Test AdjustmentWhen using a Strip Module or an optional Cutter Module Feed Amount Fine Adjustment Position and Print Tone Fine AdjustmentCut/Strip Position Fine Adjustment Coordinate Fine AdjustmentTone Fine Position and PrintExample of Cut Position Fine Adjustment Example of Strip Position Fine Adjustment Restart Feed When setting -50.0 mm Position and Print Tone Fine Adjustment Ribbon Motor Voltage Fine Adjustment Threshold Setting Feed and Pause keys „ When using the Feed Gap Sensor „ When using the Black Mark Sensor„ Storing a No Media Level Voltage „ Manual Threshold SettingTHRESHOLDR4.0V THRESHOLDT4.0V THRESHOLDR3.9V Operation Panel On Line ModeOperation ResetMaintenance CleaningPrint Head/Platen/ Sensors Covers and Panels Optional Cutter Module Error Messages TroubleshootingError Messages Problems/Causes Solutions Restart keyError Messages Problems/Cause Solutions Possible Problems Causes Solutions Possible ProblemsRefer to .1 Media Removing Jammed Media Model Printer SpecificationsSX5T-TS22-QM-R Media Supply SpecificationsMedia Type LabelDetection Area of the Transmissive Sensor LabelTag paper with square holes Effective Print Area Detection Area of the Reflective SensorRfid Tags „ B-9704-RFID-U1-US-R and B-9704-RFID-U1-EU-R„ B-9704-RFID-H1-QM-R Media feed direction Ribbon Recommended Media and Ribbon TypesMedia type Description Care/Handling of Media and Ribbon Ribbon type DescriptionCombination of Media and Ribbon Appendix 1 Messages and Leds Symbols in the messageSystem Error Following message appears Parallel interface Centronics Standard Appendix 2 InterfaceConnector Serial interface Standard LAN Option B-9700-LAN-QM-R Expansion I/O Interface Option B-7704-IO- QM-R RFID-U1-US RFID-U1-EURFID-H1-QM When purchasing the power cord Appendix 3 Power CordAppendix 4 Print Samples JAN13, EAN13 Interleaved 2EAN13+2 digits EAN13+5 digitsIndustrial 2 UPC-A+5 digitsCustomer bar code KIX CodeBar code Appendix 5 GlossariesUSB Universal Serial Bus Print head elementIndex Power LEDIndex EO1-33059

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