Toshiba BSX5TTS25QMR, B-SX5T-TS22-QM-R, BSX5TTS22QMR, B-SX5T-TS25-QM-R manual Refer to .1 Media

Page 92

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33059

5.2 Possible Problems

5.2 Possible Problems (Cont.)

Possible Problems		Causes		Solutions
The printed image is	1.	The ribbon and media are not	1.	Select an appropriate ribbon for the
blurred.		matched.		media type being used.
	2.	The Print Head is not clean.	2.	Clean the print head using the Print
				Head Cleaner or a cotton swab slightly
				moistened with ethyl alcohol.
The cutter does not	1.	The Cutter Cover is not attached	1.	Attach the Cutter Cover properly.
cut.		properly.
	2.	The media is jammed in the Cutter.	2.	Remove the jammed paper.
	3.	The cutter blade is dirty.	⇒ Section 4.1.3 .
			3.	Clean the cutter blade.
			⇒ Section 4.1.3 .
The Strip Module does	Label stock is too thin or the glue is too		1.	Refer to Section 7.1 Media and
not remove labels from	sticky.			change the label.
the backing paper.			2.	Set the Pre-strip function to ON.
			2.	Set the Pre-strip function to ON.
			⇒Section 2.9.1 .

E5- 4

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Contents SX5T Series CE Compliance for EU only VorsichtSX5T Series Waste Recycling information for users For all countries and areas Safety Summary Meanings of Each SymbolPrecautions Request Regarding MaintenanceTable of Contents E5-1 E6-1E7-1 EA1-1Introduction Features Unpacking Product OverviewAccessories ContentsRear View DimensionsFront View Operation Panel InteriorOptions Option Name Type UsagePrinter Setup Setup FlowProcedure ReferenceInstallation Example of US Type Connecting the Power CordFitting the Fan Filter Loading the Media Do not over-tighten the Locking Ring of the Supply Holder Setting the Feed Gap Sensor position STANDARD/PEEL OFF position Batch modeStrip mode Built-in rewinder mode AdjustmentCut mode Option Loading the Ribbon Auto Ribbon Saving Mode Connecting the Cables to Your Printer Turning the Printer Turning on the PrinterPcmcia Cards How to enter the System Mode Parameter Setting SequentiallyCharacter Code Selection Character Zero SelectionBaud Rate Selection Data Length SelectionFlow Control Code Selection Stop Bit SelectionParity Selection LCD Language Selection Auto Forward Wait SelectionHead Up Cut/Rewinder Selection Feed keySolenoid Type Selection Ribbon Saving Function SelectionControl Code Selection Strip Wait Status Selection Feed Key Function SelectionKanji Code Selection Euro Code SelectionAuto Print Head Check Selection Centronics Interface ACK/BUSY Timing SelectionWeb Printer Function Selection Input Prime SelectionRibbon Near End Selection Expansion I/O Interface Type SelectionCentronics Interface Selection Plug & Play SelectionLabel End/Ribbon End Selection Pre-Strip SelectionMaxi Code Specification Selection Reverse Feed Speed SelectionPrint Head Type Selection Dump Mode Setting DumpedReceive Buffer Size Required Label LengthWhen the Pause key is pressed, Basic program is executed General Description Installing the Printer DriversIntroduction Installing the Printer Driver Parallel InterfaceWindows 98/Me E2-39 Windows 2000/XP E2-41 USB Interface E2-43 E2-44 E2-45 Finish button E2-47 E2-48 E2-49 Uninstalling the Printer Driver Adding/Deleting a LAN Port Adding a LAN Port Windows 98/MEDeleting a LAN Port Printer Driver Upgrades OthersUsing the Printer Driver Adjustment Print TestWhen using a Strip Module or an optional Cutter Module Position and Print Tone Fine Adjustment Feed Amount Fine AdjustmentCut/Strip Position Fine Adjustment Coordinate Fine AdjustmentPosition and Print Tone FineExample of Cut Position Fine Adjustment Example of Strip Position Fine Adjustment Restart Feed When setting -50.0 mm Position and Print Tone Fine Adjustment Ribbon Motor Voltage Fine Adjustment Threshold Setting Feed and Pause keys „ When using the Black Mark Sensor „ When using the Feed Gap Sensor„ Manual Threshold Setting „ Storing a No Media Level VoltageTHRESHOLDR4.0V THRESHOLDT4.0V THRESHOLDR3.9V On Line Mode Operation PanelReset OperationPrint Head/Platen/ Sensors MaintenanceCleaning Covers and Panels Optional Cutter Module Troubleshooting Error MessagesError Messages Problems/Causes Solutions Restart keyError Messages Problems/Cause Solutions Possible Problems Possible Problems Causes SolutionsRefer to .1 Media Removing Jammed Media Printer Specifications ModelSX5T-TS22-QM-R Supply Specifications MediaMedia Type LabelTag paper with square holes Detection Area of the Transmissive SensorLabel Detection Area of the Reflective Sensor Effective Print Area„ B-9704-RFID-H1-QM-R Rfid Tags„ B-9704-RFID-U1-US-R and B-9704-RFID-U1-EU-R Media feed direction Media type Description RibbonRecommended Media and Ribbon Types Combination of Media and Ribbon Care/Handling of Media and RibbonRibbon type Description Symbols in the message Appendix 1 Messages and LedsSystem Error Following message appears Appendix 2 Interface Parallel interface Centronics StandardConnector Serial interface Standard LAN Option B-9700-LAN-QM-R Expansion I/O Interface Option B-7704-IO- QM-R RFID-H1-QM RFID-U1-USRFID-U1-EU Appendix 3 Power Cord When purchasing the power cordAppendix 4 Print Samples Interleaved 2 JAN13, EAN13EAN13+2 digits EAN13+5 digitsUPC-A+5 digits Industrial 2Customer bar code KIX CodeAppendix 5 Glossaries Bar codePrint head element USB Universal Serial BusPower LED IndexIndex EO1-33059

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