Panasonic KX-FT74HK, KX-FT78HK quick start Fax receiving

Page 80

Frequently Asked Questions

The other party complains that letters on their received document are distorted or not clear.

LIf your line has special telephone services such as call waiting, the service may have been activated during fax transmission. Connect the unit to a line that does not have these services.

LThe extension telephone on the same line is off the hook. Hang up the extension telephone and try again.

LTry copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that dirty patterns or black lines appear on their received document.

LThe glass or rollers are dirty. Clean them (page 84).

I cannot send a fax overseas.

LUse the overseas transmission mode of feature #23 (page 72).

LAdd two pauses at the end of the telephone number or dial manually.

Fax – receiving

I cannot receive documents.

LThe telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (page 19) (KX-FT74 only).

I cannot receive documents automatically.

LThe receiving mode is set to TEL mode. Change the receiving mode:

–KX-FT74: FAX ONLY mode (page 47) or TEL/FAX mode (page 48).

–KX-FT78: TAD/FAX mode (page 57), FAX ONLY mode (page 47) or TEL/FAX mode (page 48).

LThe time taken to answer the call is too long. Decrease the number of rings: feature #06 (page 70), #07 (page 70), #09 (page 70) and #30 (page 73).

LThe greeting message is too long. Shorten the message (page 58) (KX- FT78 only).

The display shows the following, but faxes are not received.

CONNECTING.....

LThe incoming call is not a fax. Change the receiving mode:

–KX-FT74: TEL mode (page 46).

–KX-FT78: TEL mode (page 46) or TAD/FAX mode (page 57).

A blank sheet is ejected.

LThe recording paper roll is not installed correctly. Make sure that the shiny side of the paper is facing down and re-install the paper (page 21).

LThe other party placed the document in their fax machine the wrong way. Check with the other party.

A white line or a dirty pattern appears on your recording paper.

LThe glass or rollers are dirty. Clean them (page 84).

The printing quality is poor.

LThe other party sent a faint document. Ask them to send a clearer copy of the document.

LThe thermal head is dirty. Clean it (page 86).

The other party complains that they cannot send a document.

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 21) or clear the jammed paper (page 83) (KX-FT78 only).

-80-

Page 79 Page 81
Image 80
Page 79 Page 81
Contents Operating Instructions For your future reference CopyrightImportant safety instructions InstallationOther Information Connections Installing the recording paper Fax sending / Copying Fax receiving Play Messages FLASH/LIGHTTable of Contents Copy General Information Included accessories Accessory informationModel No Specifications KX-A106 Standard thermal recording PaperHelp function For KX-FT74For KX-FT78 Help SETLocation of controls FAX/START, SET CopySlow QuickErase RecordOverview MenuDocument guides Speaker Microphone KX-FT78 only Document entranceConnections To use the fax machine with a computer on the same line Press FAX/START Recording paper installing / replacingFAX/START To correct a mistake Setting the date and timeDate and time, your logo and fax number Setting your logo To delete a characterTo insert a character Example BillKeys Characters To select characters using + or Display order of charactersTo select characters with the dial keypad Example +234 Setting your fax numberTo delete a number Adjusting volume Storing names and telephone numbers into the directory Helpful hintTo delete a character/number To keep the telephone number secretEditing a stored entry Menu SETErasing a stored entry Making a phone call using the directory To search for a name by initialDigital SP-PHONEKX-FT78 MONITOR/DIGITAL SP-PHONERecording a telephone conversation KX-FT78 only Record StopHow Caller ID is displayed Caller ID service from your phone companyTo confirm caller information using the Caller ID list Setting the dial lock To correct an emergency telephone numberTo cancel the dial lock Making an emergency callInitiating voice contact Receiving a request for voice contactTo select the resolution Sending a fax manuallyTo redial the last number Digital SP-PHONEKX-FT78 REDIAL/PAUSETo transmit more than 10 pages at a time To stop transmissionSending report for confirmation Journal reportDocument weight Documents you can sendMinimum size Maximum sizeIf your unit does not send a fax Sending a fax using the directoryFax auto redial Broadcast transmission KX-FT78 only Broadcast Stop FAX/START SETTo cancel the broadcast setting Sending to the same partiesTo cancel the transmit polling Menu StopSetting the unit to receive faxes When receiving phone callsWhen receiving faxes When receiving callsYou plan to answer the calls yourself TEL mode Remote fax activationReceiving a fax manually TEL mode answering all calls manuallyActivating TEL mode Example FAX only mode all calls are received as faxesActivating FAX only mode TEL/FAX delayed ring setting When a fax call is receivedActivating TEL/FAX mode Delayed ring setting When a phone call is receivedSilent fax recognition ring setting Receiving Faxes Extension telephone Dial the fax number Press SET Black list function When your pager receives a pager call Pager callUsing with the ring detection feature Making a copy To stop copyingTAD/FAX mode receiving phone calls and faxes automatically Setting up the voice and fax message receptionRing setting in TAD/FAX mode + Receive ModeFAX/START Receive Mode Recording your own greeting messagesTAD/FAX TEL/FAXChecking the TEL/FAX greeting Receive Mode 2 timesChecking the TAD/FAX greeting Erasing your own recorded greeting messages Erase FAX/START Stop SETLeaving a message for others or yourself Record FAX/START StopListening to recorded messages To erase a specific message To erase all the messagesRemote operations using the remote command key When there are new recorded messagesWhen there are no new messages Operating from a remote locationOther remote operations Skipping the greeting message Changing the receive modeSetting to TAD/FAX mode from TEL mode Transferring recorded messages to another telephone Recording your own transfer greeting messageTo check the transfer greeting message To erase your own transfer greeting messageGeneral programming method To cancel programmingProgramming Basic features Code #13 Setting the dialling mode VOX default UnlimitedCode #11 KX-FT78 only Setting the remote operation ID Advanced features Code #30 Changing the silent fax recognition ring setting Code #31 Setting the ring detectionCode #42 KX-FT78 only Setting the message alert Code #43 KX-FT78 only Setting the recording time alertCode #47 KX-FT78 only Setting the voice guidance Code #49 Setting the auto disconnectionCode #58 Setting the original mode Normal default Used for normal writingCode #70 Calling your pager KX-FT74 Code #76 Setting the connecting toneOn default You will hear connecting tones Reports Display LA transmission error occurred. Try again Fax sending When a function does not work, check hereGeneral Fax receiving Receiving mode If a power failure occursCopying Answering device KX-FT78 onlyDocument jams sending Recording paper jam Document feeder Power cord Thermal head and head cover FAX/START Reference lists and reports Menu StopTechnical data about this product Specifications Program index Basic featuresAdvanced features Index SlowPager call Feature #70 Polling PFQX1765ZA CM0602CY0
Top Page Image Contents