ADTRAN TA 544 Customer Service, Product Support Information, and Training, Post-Sale Support

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TA 544 User Manual/61200704L1-1A

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Customer Service, Product Support Information, and Training

ADTRAN will replace or repair this product within 5 years from the date of shipment if the product does not meet its published specification, or if it fails while in service.

A return material authorization (RMA) is required prior to returning equipment to ADTRAN. For service, RMA requests, training, or more information, see the toll- free contact numbers given below.

Presales Inquiries and Applications Support

Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:

Applications Engineering

(800) 615-1176

Sales

(800) 827-0807

If any of the phone numbers listed on these two pages are not accessible, dial (256) 963-8000and ask the operator to connect you directly to the department you wish to reach.

Post-Sale Support

Please contact your local distributor first. If your local distributor cannot help, please contact ADTRAN Technical Support and have the unit serial number available.

Technical Support

(888) 4ADTRAN

The Custom Extended Services (ACES) program offers multiple types and levels of service plans which allow you to choose the kind of assistance you need. For questions, call the ACES Help Desk.

ACES Help Desk

(888) 874-2237

Repair and Return

If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate with the Custom and Product Service (CAPS) department to issue an RMA number. For information regarding equipment currently in house

© 2001, ADTRAN, Inc.

TA 544 User Manual

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Contents 1200704L1 4200704L3 To the Holder of the Manual TrademarksSafety Instructions Limited Product Warranty USA International Contact Information2001, ADTRAN, Inc Repair and Return Customer Service, Product Support Information, and TrainingPresales Inquiries and Applications Support Post-Sale SupportTraining 800 615-1176, ext TrainingContents 2001, ADTRAN, Inc Figures 2001, ADTRAN, Inc Terminal Menu Firmware UpdatesVoice Over DSL Application Mount the Unit Unpack and Inspect the UnitSystem Info Firmware Revision Bootcode RevisionPart Number Serial NumberTelnet Access System ConfigOperating Mode Network Timing ModeSnmp Menu Instructions for Changing Passwords Step Action Password ProtectMaint Port Menu Network Time System Utility Upgrade FirmwareConfig Transfer Ping Layer One Interface Configuring WAN SettingsATM Config Dslam TypeData Scrambling ATM StatsAP Receive Cells Discarded AP Receive Cell ErrorsAP Rx Cells AP Rx OAM CellsDSL Rate Config Global Configuring the Router ConfigurationUse this menu to enter static routes to other networks Bridge Security Ethernet Menu EthernetMAC Address WAN This is the network mask used for this interface Use this menu to configure IP settings When set to Y ES, only IP RIP updates are sent All incoming packets from the WAN are not Bridge Table Configuring the Router StatusSession ARP cacheConfiguring the Router Logs Clear Network LogWrap ViewCall Control Configuring Voice Support ConfigVoice Stats Configuring Voice Support StatusGateway Stats PVC StatsModules Table Managing the Modules ModulesConfiguration Managing the Modules V.35 SetupMode Following settings are used for FRF5 Following settings are used for FRF8 Isdn Interfaces Appendix A. Specifications and FeaturesNetwork Interface ATM SupportSerial Data Security FeaturesPower Management OptionsUpdating Firmware via a Forced Download Appendix B. Updating TA 544 Firmware using XmodemPress Enter until a menu appears Updating Firmware via the Console Menus 2001, ADTRAN, Inc Appendix C. Updating TA 544 Firmware using Tftp Message Meaning Message Meaning Status Bar Ode Avigation H elp Enu Path Left PaneRight Window Pane Notation Window Pane NavigationNavigating Using the Keyboard Keys Additional Terminal Menu Window FeaturesSession Management Keystrokes Getting Help Application Diagram Voice Turn Up Step Action Appendix F. RFC1483 Quick Start IP Routing WAN Options Appendix G. RFC1483 Quick Start IP Routing with NATBridging Step Action Appendix H. RFC1483 Quick Start BridgingAppendix I. PPPoA Quick Start Guide