3Com 09-1324-000 Regional Sales Office Telephone Number 3Com Iberia, 3Com Ireland, 3Com Nordic AB

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B-4APPENDIX B: TECHNICAL SUPPORT

Regional Sales Office	Telephone Number

3Com Iberia
Portugal	351 1 3404501
Spain	34 1 383 17 00
3Com Ireland	353 1 820 7077
3Com Latin America
U.S. Headquarters	408 326 2093
Northern Latin America	305 261 3266 (Miami, Florida)
Argentina	541 312 3266
Brazil	55 11 5181 0869
Chile	562 633 8935
Colombia	571 629 4110
Mexico	52 5 520 7841/7847
Peru	51 1 221 5399
Venezuela	58 2 953 8122

Regional Sales Office	Telephone Number

3Com Mediterraneo
Italy	39 2 253011 (Milan)
	39 6 5279941 (Rome)
3Com Middle East	971 4 349049
3Com Nordic AB
Denmark	45 39 27 85 00
Finland	358 0 435 420 67
Norway	47 22 58 47 00
Sweden	46 8 632 56 00
3Com Russia	007 095 258 09 40
3Com Southern Africa	27 11 807 4397
3Com UK Ltd.	44 131 240 2900 (Edinburgh)
	44 161 873 7717 (Manchester)
	44 162 889 7000 (Marlow)

Returning Products Before you send a product directly to 3Com for repair, you must ﬁrst obtain a

for RepairReturn Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an RMA number, call or fax:

Country	Telephone Number		Fax Number

U.S.A. and Canada	1 800 876	3266, option 2	408 764 7120
Latin America	1 408 326	2927	408 764 7120
Europe, South Africa, and Middle East	44 1442 438125		44 1442 435822
Elsewhere	1 408 326	2926	1 408 764 7120

08/04/97

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Contents New Installation for NETBuilder II Software Clara, California 3Com CorporationBayfront Plaza Santa 95052-8145Contents CEC 20 System Index 3COM Corporation Limited Warranty Page About this Guide IntroductionIcon Alerts you to ConventionsList conventions that are used throughout this guide Convention DescriptionOverview Designated as drive aInstallation Checklists SoftwareChange the Primary Boot Source Refer to Chapter Install System Software and Boot Refer to ChapterInstall software from a flash memory card Change the primary boot source default as needed4CHAPTER 1 Overview Booting from the Flash Installing Software and Booting DPE Netbuilder II SystemInstalling Software Performing Initial Boot Memory CardCard Making a BackupFlash Memory NETBuilder II SystemFormat the blank ﬂash memory card in drive B by entering Using the BackupFlash Card Following these stepsPage Command Changing the Boot Source on aUsing the Boot ChangesPrimary boot source Primary Boot SourceConﬁguring Configuring the Primary Boot Source Page Installing Software and Booting CEC 20 Netbuilder II SystemManagement Station Installing SoftwareFrom a Network CD-ROM driveProcedure At the network management stationIf you are using a Bourne sh or Korn ksh shell, enter To see if these daemons are running, enterStation Prerequisites Tftp CD-ROMOver the Network Booting aNETBuilder II Image StationImage/NBII/SW/101/FF/boot.29k To a Flash Memory Copying the SoftwareConﬁguring IP Enter a routing protocol For example, enable RIP using Format the blank ﬂash memory card by enteringPage Slot 7 as the primary boot source You are now ready to enter software commandsFW/NBII-FW,2.6 Enter 4 to select Primary Boot Source To select NETBuilder software version 10.1 enter Secondary Boot Source Page Logging on to Configuring Basic SettingsSystem User Interface Learning AboutInterface Main menu Level 1 is displayed Reference for NETBuilder Family Software Full-Form SyntaxSymbolDescription SymbolsAbbreviated Syntax Full and Abbreviated Syntax Examples Symbol DescriptionCan be abbreviated to Can be shortened by abbreviating it to Variations in Command SyntaxEntering Service Names in Command Lines Determining the Display of Ports and Virtual PortsCommand History Substitution Using AliasesDisplay it ﬁrst Privilege Level Names Syntax for Assigning ValuesNumeric Values StringsPort and Path Naming Restrictions Media Addresses An example of a Frame Relay address Asynchronous Transfer Mode ATM addressDecimal. The Dlci identiﬁes a virtual circuit on the Frame @22Network Layer Addresses Network from all other IPX networks. The following example For more information on Internet addresses, subnet masks,Followed by the MAC address Addresses are the same 00003333%080002005678Described in Table Getting HelpSyntax Description Manager Privilege Obtaining NetworkLevel Changing PasswordSetting the Time DateAdministrator Setting SystemInformation Assigning Internet Assigning InternetAddresses Addresses to a BridgeInternet addresses to individual ports using SETDefault !2 -IP NETaddr =22CHAPTER 6 Configuring Basic Settings Enable the Snmp service by entering 24CHAPTER 6 Configuring Basic Settings Booting from a Booting the Netbuilder II CEC a 20 System from the NetworkTFTP/FTP Server NETBuilder Software on the Unix NMS Enter Q to return to the Primary Boot Source menu Table A-1Additional Tftp Primary Boot Source Parameters Parameter Conﬁguration Token ring port Page Access by Analog Modem ServicesService Technical Support408 654 2706 or 408 654 Access by Digital ModemPress Return to see the 3ComForum main menu Regional Sales Office Telephone Number 3Com Benelux B.V Regional Sales Office Telephone Number 3Com Corporation3Com Asia Limited 3Com Canada3Com Latin America Regional Sales Office Telephone Number 3Com Iberia3Com Ireland Regional Sales Office Telephone Number 3Com MediterraneoIndex Numericsﬁrmware 4-6,A-4,A-5 3Com Corporation Limited Warranty