Samsung CLP-650 Series manual Solving General Printing Problems, Problem Possible Cause Solution

Solving General Printing

Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem	Possible Cause	Solution
The printer	The printer is not	Check the power cord connections.
does not	receiving power.	Check the power switch and the
print.		power source.
	The printer is not	Select Samsung CLP-650 Series
	selected as the	as your default printer.
	default printer.
	Check the printer for	After locating the problem, clear it. If
	the following:	a printer system error occurs, contact
		your service representative.
	• The printer cover	• Close the printer cover.
	is not closed.
	• Paper is jammed.	• Clear the paper jam. See 7.4.
	• No paper is	• Load paper. See 2.4.
	loaded.
	• The toner	• Install the toner cartridge. See 2.2.
	cartridge is not
	installed.
	The printer may be	Check the message on the
	in manual feed	SmartPanel program window or the
	mode and out of	control panel display, add paper to
	paper.	the Multi-purpose Tray, and press the
		On Line/Continue button on the
		printer’s control panel.
	The connection cable	Disconnect the printer cable and
	between the	reconnect it.
	computer and the
	printer is not
	connected properly.
	The connection cable	If possible, attach the cable to
	between the	another computer that is working
	computer and the	properly and try to print a document.
	printer is defective.	You can also try using a different
		printer cable.
	The port setting is	Check the Windows printer setting to
	incorrect.	make sure that the print job is sent to
		the correct port. If the computer has
		more than one port, make sure that
		the printer is attached to the correct
		one.

Problem	Possible Cause	Solution
The printer	The printer may be	Check the printer properties to
does not	configured	ensure that all of the print settings
print.	incorrectly.	are correct.
(continued)
	The printer driver	Reinstall the printer driver; see the
	may be incorrectly	Software Section. Try printing a
	installed.	demo page.
	The printer is	Check the display message on the
	malfunctioning.	control panel to determine if the
		printer is indicating a system error.
The printer	The paper source	For many software applications, the
selects print	selection in the	paper source selection is found under
materials	printer properties	the Paper tab within the printer
from the	may be incorrect.	properties window. Select the correct
wrong paper		paper source. For details, see the
source.		Software Section.
Paper does	Paper has been	Remove paper from the tray and
not feed into	loaded incorrectly.	reload it correctly.
the printer.		Check that the paper size adjusters
		are set correctly.
	There is too much	Remove excess paper from the tray.
	paper in the paper
	tray.
	The paper is too	Use only paper that meets printer
	thick.	specifications.
A print job is	The job may be very	Reduce the complexity of the page(s)
extremely	complex.	or try adjusting the print quality
slow.		settings.
		Adjust the print quality settings, such
		as reducing the resolution. If you
		have set the resolution to Best,
		change it to Normal or Draft.
		See the Software Section.
		Change the port setting to the USB or
		network port to improve print speed.
		Your printer prints A4-sized paper at
		20 ppm and letter-sized paper at 21
		ppm.
	If using Windows	From the Start menu, choose
	98SE/Me, the	Settings and Printers. Right-click
	Spooling Setting	the Samsung CLP-650 Series
	may be set	printer icon, choose Properties, click
	incorrectly.	the Details tab, and then choose the
		Spool Settings button. Select the
		desired spool setting.

7.2

Solving Problems