Samsung CLP-650 Series Color or Black, Background, Toner smear, Vertical, Repetitive, Defects

Page 59

Problem

Solution

 

 

Vertical lines

If black vertical streaks appear on the page:

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• A toner cartridge has probably been scratched.

Remove the toner cartridge and install a new one.

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See page 6.4.

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If white vertical lines appear on the page:

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• Clean the inside of the printer. See “Cleaning the

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Inside of the Printer” on page 6.8. If you still have

the same problems, replace the toner cartridge with

 

 

a new one. See page 6.4.

Color or Black

If the amount of background shading becomes

background

unacceptable, the procedures below may fix the

 

 

 

problem.

 

 

 

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• Change to lighter weight paper. See “Paper

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Specifications” on page 10.1.

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• Check the printer's environment; very dry (low

humidity) or high humidity (higher than 80% RH)

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conditions can increase the amount of background

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shading.

 

• Remove one of the old toner cartridges and install a

 

new one.

Toner smear

• Clean the inside of the printer. See “Cleaning the

 

 

 

Inside of the Printer” on page 6.8

 

 

 

• Check the paper type and quality. See “Paper

 

 

 

Specifications” on page 10.1.

 

 

 

• Remove the paper transfer belt and install a new

 

 

 

one. See “Replacing the Paper Transfer Belt” on

 

 

 

page 6.5.

 

 

 

 

 

 

 

 

Vertical

If marks repeatedly appear on the printed side of the

repetitive

page at even intervals:

defects

• Clean the inside of the printer. See “Cleaning the

 

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Inside of the Printer” on page 6.8. After cleaning

the inside of the printer, if you still have the same

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problems, install a new toner cartridge of the

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problem color. See “Replacing Toner Cartridges” on

page 6.4.

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• Parts of the printer may have toner on them. If the

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defects occur on the back of the page, the problem

 

will likely correct itself after a few more pages.

•The fusing assembly may be damaged. Contact a service representative.

Problem

Solution

 

 

Background

Background scatter results from bits of toner

scatter

distributed on the printed page.

A

• The paper may be too damp. Try printing with a

different batch of paper. Do not open packages of

paper until necessary so that the paper does not

absorb too much moisture.

• If background scatter occurs on an envelope,

change the printing layout to avoid printing over

areas that have overlapping seams on the reverse

 

side. Printing on seams can cause problems.

 

• If background scatter covers the entire surface area

 

of a printed page, adjust the print resolution

 

through your software application or via the printer

 

properties window.

Misformed

• If characters are improperly formed and producing

characters

hollowed images, the paper stock may be too slick.

 

 

 

Try a different paper. See “Paper Specifications” on

 

 

 

page 10.1.

 

 

 

• If characters are improperly formed and producing

 

 

 

a wavy effect, the scanner unit may need service.

 

 

 

Verify that it also occurs on a demo page. See

 

 

 

page 2.8. For service, contact a service

 

 

 

representative.

 

 

 

 

 

 

 

 

Page skew

• Ensure that the paper is loaded properly.

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• Check the paper type and quality. See “Paper

Specifications” on page 10.1.

• Ensure that the paper or other material is loaded

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correctly and the guides are not too tight or too

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loose against the paper stack.

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Curl or wave

• Ensure that the paper is loaded properly.

•Check the paper type and quality. Both high temperature and high humidity can cause paper curl. See “Paper Specifications” on page 10.1.

• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Wrinkles or

• Ensure that the paper is loaded properly.

creases

• Check the paper type and quality. See “Paper

 

Specifications” on page 10.1.

 

• Turn the stack of paper over in the paper tray. Also

 

try rotating the paper 180° in the tray.

7.13

Solving Problems

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Contents Page Page Country Customer Care Center Web Site Contents Clearing Paper Jams Configuring Network Parameters on the Control PanelReplacing Supplies Important Precautions and Safety Information Recycling D e c la r a tio n o f Co n fo rm ity L V D ,EM C Introduction Special FeaturesFeatures CLP-650 CLP-650N Printer FeaturesRight Side View Printer ComponentsFront View Components may differ from one country to another Setting Up Your PrinterUnpacking Printer software CDInstalling the Toner Cartridges Grip Slide the tray back into the printer Loading PaperLoad paper with the print side facing up Changing the Size of the Paper in the Tray Setting Up Your Printer If you are a Macintosh user, you can use only a USB cable Connecting a Printer CableFor Local Printing For Network Printing CLP-650N only Using an Ethernet CableTurning the Printer On Printing a DemoSystem Requirements Installing the Printer SoftwareChanging the Display Language Samsung proprietary Printer Printer Driver FeaturesDriver Feature FeatureMessage Description Using the Control PanelUnderstanding the Control Panel DisplayButton Description ButtonsOverview of Control Panel Menus Using Control Panel MenusAccessing Control Panel Menus Explanation Information MenuPaper Menu Color Menu Layout MenuGraphics Menu Printer Menu Setup MenuFuser PCL MenuPostScript Menu Items you can checkNetwork Menu CLP-650N only Config TCP to YesParameters you have set Print Net CFGGuidelines for Paper and Special Materials Using Print MaterialsChoosing Paper and Other Materials Sizes and CapacitiesUsing the Multi-purpose Tray Using Tray1Using the Optional Tray Using the Manual Feed Load envelopes into the Multi-purpose Tray only Printing on Special Print MaterialsPrinting on Envelopes Printing on Preprinted Paper Printing on LabelsPrinting on Card Stock or Custom- sized Materials Printing a Document Canceling a Print JobWindows 98SE/Me or Cancel Windows NT 4.0/2000/ XP/2003 Basic PrintingMaintaining Your Printer Printing a ConfigurationToner Cartridge Life Expectancy Replacing SuppliesManaging Toner Cartridges Toner Cartridge StorageMaintaining Your Printer Replacing Toner Cartridges Replacing the Paper Transfer Belt Turn the printer on Replacing the Fuser Unit Do not touch the green surface, the OPC drum, on the front Cleaning the PrinterCleaning the Outside of the Printer Cleaning the Inside of the PrinterYour printer’s embedded web page opens To access SyncThru Web ServiceManaging your Printer from the Website Start a web browser, such as Internet Explorer from WindowsLine/Continue button Solving ProblemsTroubleshooting Checklist Status ResponseProblem Possible Cause Solution Solving General Printing ProblemsDraft Select Download as Bit ImageAdvanced Options window To Normal orJam Clearing Paper JamsPaper Feed Area Message Location GoToMulti-purpose Tray Inside the Printer Paper Exit Area Solving Problems Optional Tray2 Solving Problems Solving Problems Tips for Avoiding Paper Jams Solving Print Quality ProblemsProblem Solution Vertical Color or BlackBackground Toner smearUnderstanding Display Messages Problem, contact a service Printer Install Indicated colorAuthorized service agent Service agentThen back on, reinstall Print quality is not Optimal. When ‘Color Toner Empty’Replace Life span When the Replace Transfer Replace Tray1 Life span Contact a service Pick-rollerProblem Possible Cause and Solution Common Windows Problems Common PS ErrorsCommon Macintosh Problems Common Linux Problems How do I specify Denied errorsGet error messages IssueAbout Sharing the Printer on a Network Using Your Printer on a Network CLP-650N onlySetting Up a Network Connected Printer Configuring Network Parameters on the Control PanelStatic Addressing Printing a Network ConfigurationSetting Network Protocols Configuring TCP/IPPress the Upper Level button Dynamic Addressing BOOTP/DHCPConfiguring IPX Frame Types 13Press the On Line/Continue button to return to ready mode Restoring the Network ConfigurationRebooting the Network Interface Card Precautions When Installing Printer Options Installing Printer OptionsInstalling a memory Dimm Replace the control board cover NotchActivating the added memory in the PS printer properties Overview SpecificationsPrinter Specifications Paper Specifications10.2 Guidelines for Using PaperSupported Sizes of Paper Printer and Paper Storage Environment Paper SpecificationsPaper Output Capacity Paper Input CapacityLabels EnvelopesInside 6.8 outside 6.8 components IndexSoftware section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Typical Installation Installing Printer Software in WindowsInstalling Printer Software Installing Software for Local PrintingCustom Installation Select Custom installation. Click Next Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Changing the Software Language Reinstalling Printer SoftwareSelect the components you want to reinstall and click Next Next Removing Printer SoftwareSelect your printer driver from the Name drop-down list Paper Orientation Printer SettingsLayout Tab Scaling Printing Paper TabSource Click the Graphic tab to display the properties shown below Color ModeGraphics Tab QualityOutput Options Extras TabWatermark OverlayPrinter Tab Using a Favorite SettingUsing Help About TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayAdvanced Using Windows PostScript DriverCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyToner Level Using Smart PanelOpening the Troubleshooting Guide Understanding Smart PanelYou can view Printer Settings Utility help on screen Using Printer Settings UtilityChanging the Smart Panel Program Settings Using Onscreen HelpRecommended Capacities Using Your Printer in LinuxSystem Requirements Supported OSInstalling the Printer Driver Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing Llpr Properties Mac OS 10.1 or higher Using Your Printer with a MacintoshInstalling Software for Macintosh Mac OS 8.6 ~ Setting Up the PrinterFor a Network-connected Macintosh For a USB-connected MacintoshPrinting a Document Changing Printer SettingsLayout Setting PrintingFit to Printer Features SettingResolutionQuality Printing Multiple Pages on One Sheet of PaperWindows 15 toner save 15 true-type option Language, change 10 Layout properties, setPage Rev
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