Samsung CLP-650 Series manual Understanding Display Messages

Page 60

Problem

Solution

 

 

Back of

• The transfer roller may be dirty. See “Cleaning the

printouts are

Inside of the Printer” on page 6.8.

dirty

• Check for leaking toner. Clean the inside of the

 

printer.

Solid Color or

• The toner cartridge may not be installed properly.

Black pages

Remove the toner cartridge and reinsert.

A

• The toner cartridge may be defective and need

replacing. Install a new toner cartridge.

• The printer may require repair. Contact a service

representative.

Loose toner

• Clean the inside of the printer.

Check the paper type and quality. See “Paper Specifications” on page 10.1.

Install a new toner cartridge. See “Replacing Toner Cartridges” on page 6.4.

• If the problem persists, the printer may require repair. Contact a service representative.

Character

Character voids are white areas within characters that

Voids

should be solid black:

A

• You may be printing on the wrong surface of the

paper. Remove the paper and turn it over.

• The paper may not meet paper specifications. See

page 10.1.

Horizontal

If horizontally aligned color or black streaks or

stripes

smears appear:

AaBbCc

• A toner cartridge may be installed improperly.

Remove the toner cartridge and reinsert.

AaBbCc

• A toner cartridge may be defective. Install a new

AaBbCc

toner cartridge.

• If the problem persists, the printer may require

AaBbCc

repair. Contact a service representative.

AaBbCc

 

 

Problem

Solution

 

 

 

 

 

Curl

If the printed paper is curled or paper does not feed

 

 

 

into the printer:

 

 

 

• Turn the stack of paper over in the paper tray. Also

 

 

 

try rotating the paper 180° in the tray.

 

 

 

 

 

 

 

 

Understanding Display

Messages

Messages appear on the SmartPanel program window or the control panel display to indicate the printer’s status or errors. Refer to the tables below to understand the messages’ meanings and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

NOTE: When you call for service, it is very helpful to tell the service representative the display message.

Message

Status

Do this...

 

 

 

Adjusting

Auto color reg is in

Till the message is turned to be

Registration

the process. Please

Ready, please wait up to 120

 

wait.

seconds referring to page 3.5

 

 

 

ADC Not

A problem has

Contact a service

Confirm Error

occurred in the ADC in

representative.

 

the printer.

 

 

 

 

Cover Open

The top cover or

Close the top cover or access

Install

access door is open.

door firmly. Otherwise, Install

Otherwise, the paper

the paper transfer belt.

Transfer Belt

transfer belt is not

 

 

 

 

installed in the printer.

 

 

 

 

[Color] Toner

The corresponding

Replace the corresponding

Empty

toner cartridge in your

toner cartridge with a new one.

 

printer is empty, and

See page 6.4.

 

the printer will stop

 

 

printing until a new

 

 

toner cartridge is put

 

 

into the printer.

 

 

 

 

Dev. Motor error

A problem has

Unplug the power cord and

 

occurred in the

plug it in again. If the problem

 

development motor of

persists, call for service.

 

the printer.

 

 

 

 

7.14

Solving Problems

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Contents Page Page Country Customer Care Center Web Site Contents Configuring Network Parameters on the Control Panel Replacing SuppliesClearing Paper Jams Important Precautions and Safety Information Recycling D e c la r a tio n o f Co n fo rm ity L V D ,EM C Special Features IntroductionPrinter Features Features CLP-650 CLP-650NPrinter Components Front ViewRight Side View Setting Up Your Printer UnpackingPrinter software CD Components may differ from one country to anotherInstalling the Toner Cartridges Grip Loading Paper Load paper with the print side facing upSlide the tray back into the printer Changing the Size of the Paper in the Tray Setting Up Your Printer Connecting a Printer Cable For Local PrintingIf you are a Macintosh user, you can use only a USB cable Using an Ethernet Cable Turning the Printer OnPrinting a Demo For Network Printing CLP-650N onlyInstalling the Printer Software Changing the Display LanguageSystem Requirements Printer Driver Features Driver FeatureFeature Samsung proprietary PrinterUsing the Control Panel Understanding the Control PanelDisplay Message DescriptionButtons Button DescriptionUsing Control Panel Menus Accessing Control Panel MenusOverview of Control Panel Menus Information Menu Paper MenuExplanation Layout Menu Graphics MenuColor Menu Setup Menu Printer MenuPCL Menu PostScript MenuItems you can check FuserConfig TCP to Yes Network Menu CLP-650N onlyPrint Net CFG Parameters you have setUsing Print Materials Choosing Paper and Other MaterialsSizes and Capacities Guidelines for Paper and Special MaterialsUsing Tray1 Using the Optional TrayUsing the Multi-purpose Tray Using the Manual Feed Printing on Special Print Materials Printing on EnvelopesLoad envelopes into the Multi-purpose Tray only Printing on Labels Printing on Preprinted PaperPrinting on Card Stock or Custom- sized Materials Canceling a Print Job Windows 98SE/Me or Cancel Windows NT 4.0/2000/ XP/2003Basic Printing Printing a DocumentPrinting a Configuration Maintaining Your PrinterReplacing Supplies Managing Toner CartridgesToner Cartridge Storage Toner Cartridge Life ExpectancyMaintaining Your Printer Replacing Toner Cartridges Replacing the Paper Transfer Belt Turn the printer on Replacing the Fuser Unit Cleaning the Printer Cleaning the Outside of the PrinterCleaning the Inside of the Printer Do not touch the green surface, the OPC drum, on the frontTo access SyncThru Web Service Managing your Printer from the WebsiteStart a web browser, such as Internet Explorer from Windows Your printer’s embedded web page opensSolving Problems Troubleshooting ChecklistStatus Response Line/Continue buttonSolving General Printing Problems Problem Possible Cause SolutionSelect Download as Bit Image Advanced Options windowTo Normal or DraftClearing Paper Jams Paper Feed AreaMessage Location GoTo JamMulti-purpose Tray Inside the Printer Paper Exit Area Solving Problems Optional Tray2 Solving Problems Solving Problems Solving Print Quality Problems Problem SolutionTips for Avoiding Paper Jams Color or Black BackgroundToner smear VerticalUnderstanding Display Messages Printer Install Indicated color Authorized service agentService agent Problem, contact a servicePrint quality is not Optimal. When ‘Color Toner Empty’ Replace Life span When the Replace TransferReplace Tray1 Life span Contact a service Pick-roller Then back on, reinstallCommon Windows Problems Common PS Errors Common Macintosh ProblemsProblem Possible Cause and Solution Common Linux Problems Denied errors Get error messagesIssue How do I specifyUsing Your Printer on a Network CLP-650N only Setting Up a Network Connected PrinterConfiguring Network Parameters on the Control Panel About Sharing the Printer on a NetworkPrinting a Network Configuration Setting Network ProtocolsConfiguring TCP/IP Static AddressingDynamic Addressing BOOTP/DHCP Configuring IPX Frame TypesPress the Upper Level button Restoring the Network Configuration Rebooting the Network Interface Card13Press the On Line/Continue button to return to ready mode Installing Printer Options Precautions When Installing Printer OptionsInstalling a memory Dimm Notch Replace the control board coverActivating the added memory in the PS printer properties Specifications Printer SpecificationsPaper Specifications OverviewGuidelines for Using Paper Supported Sizes of Paper10.2 Paper Specifications Paper Output CapacityPaper Input Capacity Printer and Paper Storage EnvironmentEnvelopes LabelsIndex Inside 6.8 outside 6.8 componentsSoftware section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer SoftwareInstalling Software for Local Printing Typical InstallationCustom Installation Select Custom installation. Click Next Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextChanging the Software Language Removing Printer Software NextSelect your printer driver from the Name drop-down list Printer Settings Layout TabPaper Orientation Paper Tab SourceScaling Printing Color Mode Graphics TabQuality Click the Graphic tab to display the properties shown belowExtras Tab WatermarkOverlay Output OptionsUsing a Favorite Setting Using HelpAbout Tab Printer TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size NoneUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlayUsing Windows PostScript Driver AdvancedSetting Up a Host Computer Setting Up a Client ComputerSharing the Printer Locally Check the Share this printer boxUsing Smart Panel Opening the Troubleshooting GuideUnderstanding Smart Panel Toner LevelUsing Printer Settings Utility Changing the Smart Panel Program SettingsUsing Onscreen Help You can view Printer Settings Utility help on screenUsing Your Printer in Linux System RequirementsSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Using the Configuration Tool Uninstalling the Printer DriverSelect Complete uninstall and then click Uninstall Changing Llpr Properties Using Your Printer with a Macintosh Installing Software for MacintoshMac OS 10.1 or higher Setting Up the Printer For a Network-connected MacintoshFor a USB-connected Macintosh Mac OS 8.6 ~Changing Printer Settings Layout SettingPrinting Printing a DocumentPrinter Features Setting ResolutionQualityPrinting Multiple Pages on One Sheet of Paper Fit toLanguage, change 10 Layout properties, set Windows 15 toner save 15 true-type optionPage Rev